White Papers & Case Studies
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White Paper: Voice-Enabling Your SAP Warehouse: Building The Business Case For Voice Technology
3/2/2010
Voice technology has great appeal for users of SAP who want to extend their logistics and fulfillment processes. It offers the promise of hands-free, eyes-free wireless access to the information needed to drive key warehouse processes and has become an important ingredient in the success of a company’s IT strategy. By Tom Singer, Tompkins Associates
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Case Study: Growing MSP Increases Staff Utilization And Improves Margins
2/26/2010
“ vPro is improving our margins by lowering the amount of resource required to support PCs— and at the same time enabling new revenue possibilities.” By Lenovo
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Growing MSP Increases Staff Utilization And Improves Margins
2/26/2010
“ vPro is improving our margins by lowering the amount of resource required to support PCs— and at the same time enabling new revenue possibilities.” By Lenovo
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Regional Managed Services Provider Drives Profitability By Evolving Its Tool Set
2/25/2010
Nex-Tech, a regional Managed Services Provider (MSP) based in western Kansas, is deeply entrenched in the small and mid-sized business market. Currently serving over 2,600 customers, the 190-employee company has developed mature processes and strategies to profitably deliver managed services. Nex-Tech is deploying these capabilities in a market that is experiencing healthy growth. By Lenovo
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Case Study: Regional Managed Services Provider Drives Profitability By Evolving Its Tool Set
2/25/2010
Nex-Tech, a regional Managed Services Provider (MSP) based in western Kansas, is deeply entrenched in the small and mid-sized business market. Currently serving over 2,600 customers, the 190-employee company has developed mature processes and strategies to profitably deliver managed services. Nex-Tech is deploying these capabilities in a market that is experiencing healthy growth. By Lenovo
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Security Best Practices For Enterprise VoIP Preventing Attacks And Managing Risk
2/2/2010
To take full advantage of unified communications (UC), enterprises are extending their voice over IP (VoIP) networks to soft phones, WiFi/dual-mode phones, and other devices. At the same time, they are connecting to service providers using Session Initiation Protocol (SIP) trunks, creating federations with other enterprises, and integrating collaboration, multimedia, and presence applications. By Sipera Systems, Inc.
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White Paper: Security Best Practices For Enterprise VoIP Preventing Attacks And Managing Risk
2/2/2010
To take full advantage of unified communications (UC), enterprises are extending their voice over IP (VoIP) networks to soft phones, WiFi/dual-mode phones, and other devices. At the same time, they are connecting to service providers using Session Initiation Protocol (SIP) trunks, creating federations with other enterprises, and integrating collaboration, multimedia, and presence applications. By Sipera Systems, Inc.
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Case Study: TORO National Support Network
12/29/2009
The TORO Company is a leading, global provider of turf-maintenance products, services and equipment. The company has catered to both professional and residential customers since 1914. By NEC Corporation Of America
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Case Study: TORO National Support Network
12/29/2009
The TORO Company is a leading, global provider of turf-maintenance products, services and equipment. The company has catered to both professional and residential customers since 1914. By NEC Corporation Of America
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Improving Healthcare Delivery With Role-Enabled Communications
12/29/2009
Only a decade ago, healthcare information technology (HIT) organizations were primarily concerned with solutions that promised improved patient safety, workflow and financial optimization. Communications technology was a second-tier focus. Paper-based charting, which was prevalent then, kept information technology from having an impact on healthcare delivery improvements at the patient-doctor interface. By NEC Corporation Of America
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