Articles by Santhan Vignesh

1. The ROI Of Video Help Desks 12/4/2014

   Support and sales are always important parts of any business, and when it comes to SMBs, the two divisions play a major role. For SMBs, each and every customer is important. Many business move up the ladder quickly through compelling customer reviews and good ol’ word of mouth recos. In this social media era, reputation of an organization can be destroyed in few minutes if support is found to be lagging.