POS & Payment Processing Articles
From RSPA INSPIRE: Much Ado About Millennials
I’ve attended several RSPA INSPIRE winter conferences, so most of the topics discussed this year didn’t surprise me. The most important challenges facing the retail IT channel — shrinking hardware margins, the transition to the as-a-Service business model, the convergence of POS and payment, the rise of mobility — have been top of mind for at least a couple years now. But I am a little taken back by how much the nearly 100 channel executive attendees at this year’s INSPIRE have talked about Millennials. (If you’re not familiar with the term, Millennials are typically considered to be people born between the early 1980s and early 2000s, which covers everyone between the ages of 17-29.)
Amazon Adds Confusion To The Retail POS Landscape
If you didn’t think you had enough competition or the POS landscape was confusing enough, Amazon recently announced its entrance into the point of sale game. Yes, Amazon. This news made its way throughout the RSPA INSPIRE conference today, with many wondering what Amazon’s solution would look like and how it would or could alter the retail landscape. Any time a company the size of Amazon makes a move, all retailers watch. However, retail resellers and vendors haven’t had a concern or stake until now.
From RSPA INSPIRE: Many Resellers Devoid Of Ownership, Leadership Abilities
A frequent complaint I’ve heard from channel vendors — including a few times this week at the RSPA INSPIRE Thought Leadership Summit in Puerto Rico — is that many resellers lack fundamental business management knowledge and skills. For example, when talking about the need to shift to the as-a-Service business model, the owner of the small reseller business isn’t familiar with business models in general and doesn’t track his company’s financial performance.
RSPA INSPIRE DAY 1: A Foundation For Profitability & Prosperity
Day 1 of RSPA INSPIRE Thought Leadership Summit education kicked off today with a unique twist for those in attendance. Typically, the RSPA brings in a speaker or author to lead the three days of thought leadership education. This year, the keynote and education (sponsored by Discover) is being handled by the HTG Peer Groups, led by Arlin Sorensen. If you aren’t aware, HTG Group leads successful peer groups in the general IT/managed services providers space. The goal of INSPIRE this year, is to bring some of that peer group experience to the dealer and vendor members to raise the collective IQ of those in attendance.
Restaurant And Hospitality IT News For VARs — February 3, 2014
In the news, a pilot program is under way to gauge acceptance of smartphone apps that turn a phone into a digital hotel room key. Also, an NRA survey reveals more than half of consumers have used restaurant-related technology, and table service and quick service restaurants are planning to invest in technology that closes the gap between what they offer now and what consumers want.
From RSPA INSPIRE: Change Now To Become A Next Generation Partner
Arlin Sorensen, the founder and CEO of the channel-focused HTG Peer Groups, gave a keynote presentation at the INSPIRE Thought Leadership Summit, hosted by the RSPA (Retail Solutions Providers Association) Feb. 2-5 at the Gran Melia Golf Resort outside San Juan, Puerto Rico.
Harbortouch Highlights What Restaurants Want From POS
Business Solutions asked Jared Isaacman, CEO of Harbortouch, about point of sale (POS) systems for hospitality, which features are in demand from restaurant owners — and from customers — and how resellers can help restaurants get the most out of their systems.
Grocery And Convenience Store IT News For VARs — January 30, 2014
In the news is the importance of smartphones in personalization and marketing initiatives, and predictions that location-based marketing could be worth $10 billion by 2018.
Retail IT News For VARs — January 29, 2014
Topics in the news include the growth of location-based marketing, Top 100 Retailers’ implementation of RFID initiatives, and a study that shows CIOs’ plans for new technologies — mobile devices, mobile payments, digital signage, and mobile POS. Data-centric security is also expected to trend.
Restaurant And Hospitality IT News For VARs — January 27, 2014
In the news, the National Restaurant Association (NRA) is predicting industry sales to reach $683 billion in 2014. Also, NRA includes in its 2014 Industry Forecast that restaurant customers are looking to engage more with restaurants via smartphone or tablet.