POS & Payment Processing Articles
From RSPA INSPIRE: Many Resellers Devoid Of Ownership, Leadership Abilities
A frequent complaint I’ve heard from channel vendors — including a few times this week at the RSPA INSPIRE Thought Leadership Summit in Puerto Rico — is that many resellers lack fundamental business management knowledge and skills. For example, when talking about the need to shift to the as-a-Service business model, the owner of the small reseller business isn’t familiar with business models in general and doesn’t track his company’s financial performance.
RSPA INSPIRE DAY 1: A Foundation For Profitability & Prosperity
Day 1 of RSPA INSPIRE Thought Leadership Summit education kicked off today with a unique twist for those in attendance. Typically, the RSPA brings in a speaker or author to lead the three days of thought leadership education. This year, the keynote and education (sponsored by Discover) is being handled by the HTG Peer Groups, led by Arlin Sorensen. If you aren’t aware, HTG Group leads successful peer groups in the general IT/managed services providers space. The goal of INSPIRE this year, is to bring some of that peer group experience to the dealer and vendor members to raise the collective IQ of those in attendance.
Restaurant And Hospitality IT News For VARs — February 3, 2014
In the news, a pilot program is under way to gauge acceptance of smartphone apps that turn a phone into a digital hotel room key. Also, an NRA survey reveals more than half of consumers have used restaurant-related technology, and table service and quick service restaurants are planning to invest in technology that closes the gap between what they offer now and what consumers want.
From RSPA INSPIRE: Change Now To Become A Next Generation Partner
Arlin Sorensen, the founder and CEO of the channel-focused HTG Peer Groups, gave a keynote presentation at the INSPIRE Thought Leadership Summit, hosted by the RSPA (Retail Solutions Providers Association) Feb. 2-5 at the Gran Melia Golf Resort outside San Juan, Puerto Rico.
Harbortouch Highlights What Restaurants Want From POS
Business Solutions asked Jared Isaacman, CEO of Harbortouch, about point of sale (POS) systems for hospitality, which features are in demand from restaurant owners — and from customers — and how resellers can help restaurants get the most out of their systems.
Grocery And Convenience Store IT News For VARs — January 30, 2014
In the news is the importance of smartphones in personalization and marketing initiatives, and predictions that location-based marketing could be worth $10 billion by 2018.
Retail IT News For VARs — January 29, 2014
Topics in the news include the growth of location-based marketing, Top 100 Retailers’ implementation of RFID initiatives, and a study that shows CIOs’ plans for new technologies — mobile devices, mobile payments, digital signage, and mobile POS. Data-centric security is also expected to trend.
Restaurant And Hospitality IT News For VARs — January 27, 2014
In the news, the National Restaurant Association (NRA) is predicting industry sales to reach $683 billion in 2014. Also, NRA includes in its 2014 Industry Forecast that restaurant customers are looking to engage more with restaurants via smartphone or tablet.
How The Target Credit Card Breach Could Have Been Avoided
By now, you’ve probably heard about the credit card data breach that occurred at Target and other retail chains over the holidays. While Target hasn’t released all the details of what happened, malware was supposedly involved and many believe the culprit was a nasty bit of software known as BlackPOS. Some are also speculating that malware similar to BlackPOS, called Reedum, was to blame.
Regardless of the questions being asked, let’s be clear about one thing: the Target breach could have been prevented and the data of your customers can be made safe. Today. With no chip-and-PIN or EMV.
Grocery And Convenience Store IT News For VARs — January 23, 2014
In the news, a study shows monitoring shopping habits and preferences using smartphones could produce valuable data for grocers. Also, top grocery trends for 2014 include “Click and Collect” — select online and pick up in store — programs and a move to online sales circulars.