Bernadette Wilson

About Bernadette Wilson

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Bernadette Wilson is Business Solutions magazine’s associate editor. She is a former staff member of the Laurel Group Newspapers, Trib Total Media, in Westmoreland County, PA, editing The Independent-Observer, Scottdale, PA’s community newspaper, for six years. Before joining Business Solutions she worked for Larson Texts,which produces mathematics books for middle school through college, and contributed to a number of newspapers and magazines as a freelance writer. She is a graduate of The Pennsylvania State University.

ARTICLES BY BERNADETTE WILSON

Retail Solutions 2015: Measured Against Their Contribution To Customer Experience

Retail Solutions 2015: Measured Against Their Contribution To Customer Experience

Resellers who can help retailers meet new shopper expectations while simultaneously satisfying the needs of the merchant to attract and retain customers will be most successful.  Continue Reading...
Avast Partners With The Channel To Offer Free Security

Avast Partners With The Channel To Offer Free Security

Avast Software has released Avast for Business, cloud-managed security geared toward SMBs — that’s completely free of charge.  Continue Reading...
MSP Differentiates His Business With HIPAA, SMB Security, Expands Partner Program

MSP Differentiates His Business With HIPAA, SMB Security, Expands Partner Program

“Security is the place to focus on now and in the future,” advises Art Gross, president and CEO of HIPAA Secure Now! “It’s not going away.” The company launched a partner program — now with about 160 partners — who offered feedback that their clients outside the healthcare vertical could benefit from a similar service. In March, Gross’ company will launch Breach Secure Now!, a general,...  Continue Reading...
CompTIA IT Industry Outlook Includes Growth, Transformation

CompTIA IT Industry Outlook Includes Growth, Transformation

CompTIA's IT Industry Outlook 2015 report predicts a better year for IT sales as well as IT solutions providers taking a more strategic approach to services and solutions.CompTIA says the channel will be challenged to focus on their own branding and marketing as well as on tech skills as consumer and enterprise use of technology continues to evolve.    Continue Reading...
Point Of Sale, Payment Processing And Data Collection News From January 2015

Point Of Sale, Payment Processing And Data Collection News From January 2015

Each month, Business Solutions reports news on business in the channel. This month in point of sale and payment processing, Merchant Warehouse is now “Cayan,” NCR introduces solutions for data protection, sales, and compliance, and DENSO ADC introduces new handheld bar code terminals. Verifone announces a mobile point of sale (mPOS) payment terminal and Android mPOS, Heartland Payment Systems offers a merchant breach warranty, and...  Continue Reading...
Managed Services, Backup And Recovery, And Networking News From January 2015

Managed Services, Backup And Recovery, And Networking News From January 2015

Each month, Business Solutions reports news on business in the channel. This month in managed services, backup and recovery, and networking news, LogicNow releases a new IT infrastructure management platform, Autotask Endpoint Management is now available, MaxxVault releases the latest version of its data management software, and Carousel Industries offers a new cloud-based conferencing service. In addition, Sophos adds end point protection...  Continue Reading...
Access Control And Video Surveillance News From January 2015

Access Control And Video Surveillance News From January 2015

Each month, Business Solutions reports news on business in the channel. This month in access control and video surveillance news, Honeywell expands its line of pan-tilt-zoom (PTZ) cameras and VIVOTEK introduces the smallest 5 MP fisheye network camera.  Continue Reading...
Cisco Study Sheds Light On Best Tech Investments For Your Retail IT Clients

Cisco Study Sheds Light On Best Tech Investments For Your Retail IT Clients

Cisco’s fifth annual retail consumer survey reveals an expectation of “hyper-relevance,” a shopping experience that lets consumers have what they want, when they want it, and how they want it. And your merchant IT clients are feeling pressure to provide the best possible customer experience to stay competitive. Part of the system that enables hyper-relevance is real-time analytics to gain insights and using those insights to...  Continue Reading...
Can You Successfully Partner With Another IT Solutions Provider?

Can You Successfully Partner With Another IT Solutions Provider?

When a client asks for an IT solution beyond your competency, you can provide it by partnering with another provider. The alternatives would be trying to add that solution to your line card quickly or telling the customer to find someone else to provide it — and someone else could be a competitor who wants all of your customers’ business.  Continue Reading...
Mobile Wallets: What Does The Future Hold?

Mobile Wallets: What Does The Future Hold?

Craig Tieken VP of product implementations for TransFirst answers Business Solutions’ questions about the increase in consumer interest in mobile wallets since the announcement of Apple Pay — and the drivers that will move this technology forward. Tieken also suggests educating your merchant clients on the advantages of semi-integrated solutions.    Continue Reading...