Bernadette Wilson

About Bernadette Wilson

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Bernadette Wilson is Business Solutions magazine’s associate editor. She is a former staff member of the Laurel Group Newspapers, Trib Total Media, in Westmoreland County, PA, editing The Independent-Observer, Scottdale, PA’s community newspaper, for six years. Before joining Business Solutions she worked for Larson Texts,which produces mathematics books for middle school through college, and contributed to a number of newspapers and magazines as a freelance writer. She is a graduate of The Pennsylvania State University.

ARTICLES BY BERNADETTE WILSON

GridVision Releases Automation And Management Platform For MSPs, SMBs

GridVision released its multitenant automation and IT management platform designed specifically for SMBs and managed services providers (MSPs). The cloud-based solution enables users to manage on-premise and cloud-based assets, offering broad coverage from Windows servers and desktops to Microsoft Exchange and Active Directory, as well as Microsoft Office 365, in a single, comprehensive SaaS platform.  Continue Reading...
Creditcall CTO: Migrate Systems To EMV Now

Creditcall CTO: Migrate Systems To EMV Now

Jeremy Gumbley, CTO of Creditcall, tells how the U.S. compares to other countries’ progress in their EMV migration at a year before the deadline, as well as what IT solutions providers should be doing for their customers now.  Continue Reading...
Advice From An MSP: What To Look For In A Prospective Sales Rep

Advice From An MSP: What To Look For In A Prospective Sales Rep

In addition to his insights in the Business Solutions article, “Saved By Managed Services,” Matthew Adkins, president of VanGuard Technologies, offers advice for hiring a sales rep for a managed services provider (MSP).   Continue Reading...
4 Tips For Pricing Cloud Services From An MSP

4 Tips For Pricing Cloud Services From An MSP

Be Competitive, But Don’t Be Cheap: The tendency is to feel pressure to compete with the big guys on price: “If Company X can offer hosted Exchange for $5 per month, then I had better be able to as well.” Nope! First, you'll never be able to approach the economies of scale that the big guys can. They can buy hundreds (or thousands) of servers that are cheaper than yours.  Continue Reading...
What’s Ahead For Zebra And Motorola Partners Now That The Acquisition Is Final?

What’s Ahead For Zebra And Motorola Partners Now That The Acquisition Is Final?

Zebra Technologies has completed the acquisition of Motorola Solutions’ Enterprise business. Denise Hampton (pictured), NA channel strategy, marketing, operations & global partner programs for Zebra Technologies, says the acquisition will not affect any immediate changes in the ways partners interact with the company. “Keeping with the critical role that business continuity plays in our acquisition process, we can confirm that...  Continue Reading...
Honeywell Delivers Wearable, Vehicle-Mount Computer For Distribution Centers

Honeywell Delivers Wearable, Vehicle-Mount Computer For Distribution Centers

Your warehouse and distribution center (DC) IT clients have discovered that mobility can make their operations more efficient — and providing solutions that increase their productivity and efficiency can give you an edge over your competition.   Continue Reading...
CompTIA State Of The Channel Study: Dealing With Details, Drivers Of The Transition To A New Business Model

CompTIA State Of The Channel Study: Dealing With Details, Drivers Of The Transition To A New Business Model

In its Fourth Annual State of the Channel study, CompTIA asked IT companies to describe the progress of their business transformation. Of the 350 companies surveyed, 24 percent assessed their transformation at a low degree, 55 percent said a moderate degree, and 22 percent said a high degree. Interestingly, in 2012, the responses were low degree, 17 percent; moderate, 59 percent; and high, 24 percent. It might seem like the channel isn’t...  Continue Reading...
Managed Services, Backup and Recovery, And Networking News From October 2014

Managed Services, Backup and Recovery, And Networking News From October 2014

Each month, Business Solutions reports news on business in the channel. This month in managed services, backup and recovery, and networking news, Dell announces the release of its new next-generation firewall, Kaseya’s Release 8 includes AuthAnvil identity and access management products, and GreatAmerica and MSP Alliance collaborate on financing packages.  Continue Reading...
Access Control And Video Surveillance News From October 2014

Access Control And Video Surveillance News From October 2014

Each month, Business Solutions reports news on business in the channel. This month in access control and video surveillance news, March Networks introduces a new video management solution, Panasonic announces a transit surveillance solution, and DVTEL offers a new HD camera.  Continue Reading...
Point Of Sale And Payment Processing News From October 2014

Point Of Sale And Payment Processing News From October 2014

Each month, Business Solutions reports news on business in the channel. This month in point of sale and payment processing, Heartland Payment Systems introduces mobile and online ordering solutions for restaurants, Datacap adds support for Voltage Security point-to-point encryption, and Harbortouch introduces a new POS system design, a shorter service agreement term, and a new mobile app.  Continue Reading...