Fifth Annual MAXfocus 2015 U.S. Customer Conference Kicks Off September 9

By Christine Kern, contributing writer

The Fifth Annual MAXfocus 2015 U.S. Customer Conference, the flagship event held for its partners in the managed services industry, will run Sept. 9 to 11 at the Gaylord National Resort and Convention Center near Washington, D.C.

Approximately 600 individuals are expected to attend — an increase of 200 attendees over last year, and six times the size of the first conference.

MAXfocus partners who attend can expect “an unprecedented amount of business and technical content,” according to director of partner community Dave Sobel, including two full technical tracks this year. Sobel says the community team wants to build curriculum that links speakers and the topics they tackle, covering a subject from multiple angles.

The Day 1 keynote address, presented by Ryan Morris of Morris Management Partners, Inc., will address how to update your managed services business to extend your value and improve your profit performance. Participants can learn how to manage continuous change and build a business strategy that capitalizes on opportunities and lasts through multiple market phases.

In his keynote on Day 2, Paul Dippell, Service Leadership Inc., will address “Why and How MSPs with Top Growth and Profit Focus on Quality and Trust Above All.” Dippell will provide a clear, actionable examination of how service quality and trust drives success, and examples of how MSPs build higher Operational Maturity Levels into their businesses.

The conference also features a number of technical, business, and vendor breakout sessions on topics including managed online backup, creating a marketing lead machine, strategic planning, pricing managed service offerings, ransomware prevention techniques, automating your sales process, rights management, and writing an information security policy.

For more information on the MAXC 2015 conference, click here.