General Computing Magazine

  1. Why Endpoint Security Is A Must-Have For All VARs, MSPs

    An MSP’s endpoint security upgrade leads to a stickier client relationship, efficiency gains, and increased profitability.

  2. Give SMB Customers An Enterprise Experience

    Providing certified engineers, 24/7 NOC (network operations center) support, and service level agreements (SLAs) are ways this IT solutions provider meets SMBs’ business needs and achieves year-over-year 30 percent revenue growth.

  3. Solving The Enterprise Vs. SMB BDR Sales Dilemma

    Four BDR (backup and disaster recovery) experts weigh in on where IT solutions providers should be focusing their sales efforts.

  4. The Smart Way To Land A $100,000 Managed Services Sale

    Conducting a network assessment and providing RMM (remote monitoring and management) services were keys to this MSP’s (managed services provider) big IT project win, which included monthly recurring revenue and ongoing upsell opportunities.

  5. Why RMM Is Right For Retail

    While it requires a different mindset for retail VARs who aren’t used to selling annuity services, remote monitoring and management (RMM) is a service that retail customers need.

  6. Private School Gets Networking, Unified Comms Upgrade

    What began as a simple wireless AP install grew into a complete communication solutions opportunity for an integrator.

  7. 3 Pillars Of Managed Services Success

    Homing in on developing its employees, business processes, and business tools is the secret to this MSP’s consistent double-digit revenue growth.

  8. 4 Mistakes To Avoid When Selling Healthcare IT

    Healthcare IT solutions providers need to educate themselves — and maybe their clients, as well — on health IT-related regulations and on the solutions that meet their needs while keeping them in compliance.

  9. SMBs In 2015: IT Budget For Cloud Solutions, Staying Connected

    Solutions providers that understand SMBs’ needs for security, cost savings, and increased efficiency can grow their businesses — as well as customer loyalty.

  10. The Education IT Market Could Offer More Opportunity Than You Think

    Schools are buying solutions that help them control operational costs, comply with regulations, and evolve with the ways students consume information.