Featured RSPA Content

  1. Heath, INSPIRE 2015 Attendees Discuss VAR Salesperson Challenges

    I was fortunate to participate in a very interesting exercise this morning at the RSPA INSPIRE 2015 Conference. Chip Heath, the event’s featured presenter, facilitated a workshop among the 100+ channel executives in attendance focusing on how solutions providers must train their salespeople to become consultative partners, not just hardware pushers.

  2. RSPA INSPIRE 2015: Heath Says Channel Leaders Need To Find “Bright Spots”

    If it’s true that great conference speakers cause the attendees to act constructively, then Chip Heath, the featured presenter at the RSPA INSPIRE 2015 Conference in Maui, HI, has proven to be a great speaker. Many of the 100+ channel executives attending this conference said Heath has taught them principles and actions they told me they will implement at their businesses.

  3. Heath Answers Questions From Channel Execs At RSPA INSPIRE 2015

    Acclaimed business author Chip Heath (pictured, right) isn’t just speaking at the Retail Solutions Providers Association (RSPA) INSPIRE 2015 Conference — he’s carving out significant time to engage with retail IT channel executives in the audience. Here’s a portion of the Q&A from Heath’s January 26 discussion.

  4. Podcast: Author Chip Heath To Speak At RSPA INSPIRE 2015

    In this exclusive interview with Business Solutions president and RSPA board chairman Jim Roddy, Heath discusses some of the challenges facing Retail VARs as well as a preview of his presentations at INSPIRE, Planned topics are the dynamics of change — how you can align the analytical side and the emotional side of your brain to make change effectively — and decision making — examining flaws and biases that result in less-than-optimal decisions and learning routines and procedures that improve the chances of success.  

  5. Business Lessons From Heath Book “Switch” — RSPA INSPIRE 2015 Preview

    This is the second of three Business Solutions articles sharing observations from a Chip Heath business book. Heath will be the featured speaker for the RSPA (Retail Solutions Providers Association) INSPIRE 2015 conference January 25-28 at the Grand Wailea Resort in Maui, and I think studying his writing is a great way to prepare for the event.

  6. RSPA INSPIRE 2015 Preview: Author Chip Heath Will Present Sessions On Change, Decision Making

    Chip Heath is the featured speaker for INSPIRE 2015, the Retail Solutions Providers Association (RSPA) event for thought leaders in retail technology, January 25-28, 2015, at the Grand Wailea Resort & Convention Center, Maui, HI.

  7. EMV: Challenges And Opportunities For VARs

    It’s no surprise the “View From The Top: Leadership Panel” at this year’s Retail Solutions Providers Association’s RetailNOW included a discussion of EMV.

  8. Retail VARs Face Big Questions — But Find Bigger Value — Switching To As-A-Service

    The transition to the as-a-Service business model is gaining momentum with IT solutions providers working in the retail vertical. The evolution of a break-fix businesses into one based on recurring revenue, however, requires overcoming challenges and looking for opportunities, some specific to this vertical market.

  9. Business Solutions Receives RSPA 2014 Gold Medallion Award

    At the Retail Solutions Providers Association (RSPA) RetailNOW 2014 Awards Ceremony on August 5, 2014, the association presented its 2014 Gold Medallion Award to Business Solutions magazine. Each year, the RSPA presents Vendor of Excellence Awards — more than 300 vendors were categorized and selected by RSPA reseller members for the awards, which make them the only industry accolade honoring vendors for channel work, given by the retail channel.

  10. APG’s Bergeron Talks Sensible Solutions — Not Sexy Technologies — At RetailNOW

    Sexy technologies dominate the headlines at most channel trade shows, and RetailNOW 2014 in Orlando was no different. Tablets, mobile payments, interactive digital signage, and cloud POS certainly deserve your attention. But I was reminded during Stephen Bergeron’s RetailNOW presentation Aug. 6 that we shouldn't overlook sensible solutions that aren't flashy but help merchants.