Articles by Brad DeSent
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HAPPY NEW YEAR! Are You Ready?
1/5/2016
As we turn the page on a new year, you should ask yourself if you’re ready. This is our time to reset the counters. While we are in school we have semesters to conveniently break up our work into manageable divisions. You finish the course, get a grade, and move on to the next one. Good bad or indifferent, you have a forced fresh start.
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5 Key Takeaways From The HTG 2015 Service Summit
6/18/2015
The content day at the HTG Q2 Peer Group meetings in Dallas included the Service Summit. The Service Summit included content directed at the service delivery side of our HTG member companies.
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Using Opportunities In Your PSA To Track Leads
1/27/2015
The most common business issue we hear in serving our HTG peer group members is far and away: “How do we generate more business?” The marketing and sales functions are viewed as a necessary evil to people who get more excited designing, building, and fixing technology solutions. We all know the lifeblood of a business is generating new opportunities from prospects as well as our existing clients. It is critical to the success of the business.