Planning
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Stop Reacting: How To Become a Differentiated Channel Partner Through Proactive Customer Experience
12/15/2015
Consider these three ways to further elevate your game and differentiate your business through a proactive customer experience.
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5 Insights Into Successful Channel Relationships: You Can Go Back
12/15/2015
You can go back and try a partnership again. If vendor and partner goals and objectives now align, it does not hurt to try anew, which can lead to success — for both organizations.
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Leadership Lessons From My Mother-In-Law’s 80th Birthday
12/14/2015
Rich Anderson shares a few leadership lessons he saw being lived out at that event.
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How To Unify Your Team Around A Shared Goal
12/14/2015
Accomplishing things as a team is a much tougher proposition than doing things yourself. Communication, coordination, and shared understanding will take precedent over your desire to just get it done and move on.
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Michael Gerber, Business Solutions Announce Webinar Series For VARs And MSPs
12/10/2015
Business Solutions and renowned small business author Michael Gerber have formed an educational partnership designed to benefit the entire channel. Beginning in December, Gerber will co-produce with Business Solutions a series of free webinars designed for VAR, MSP, and ISV executives.
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5 Channel Predictions To Help You Plan Your 2016 Strategy
12/9/2015
From increasing adoption of cloud computing to ever-growing customer demand for the agile delivery of IT services and the restructuring and consolidation of the IT infrastructure industry 2015 left a lot of unanswered questions for channel partners. While 2016 will certainly bring some answers, it will continue to be a challenging year for the channel.
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Per Device, Per User, User-Centric: How Successful MSPs Price Their Offerings
11/24/2015
Is it best to price your managed services offerings per device, per user — or using a different model? At Channel Transitions VAR/MSP Executive Conference, powered by Business Solutions, members of the managed services provider (MSP) panel Greg Zolkos, CEO of Atlas Professional Services, Jason Etheridge, president and CEO of Logic Speak, and Tom Clancy, co-founder of Valiant Technology, told which pricing models their companies use and why.
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Discovering Hidden Opportunities To Lead
11/23/2015
When a problem presents itself, it can be an opportunity to teach. You may find that you not only wrestle the problem to the ground but, over time, you end up with more capacity as you teach your team how to handle more of their challenges themselves.
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Time To Draw Up Next Year's Budget For Your IT Solutions Provider? Remember These 5 Tips
11/19/2015
A budget plan is crucial to any services provider preparing to take on the New Year, and while the concept alone may seem simple, many organizations dread the task. The entire process can become a complicated system of predictions and forecasting, with time consumed by assessing all the current expenses as well as expenses of the past. However, with a few tips and tricks in mind, the process can be both easier and more accurate, resulting in less stress and greater profits.
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Channel Transitions: The Makings Of A Great MSP Product
11/12/2015
To successfully design managed services offerings, your products should reflect what makes you unique as a managed services provider (MSP) — your technical expertise, the capabilities you have that your competitors don’t, and vertical specializations. David Wilkeson, CEO of MSP Advisor, stressed the importance of differentiating your MSP during his keynote “Successful MSP Product Design” at Channel Transitions VAR/MSP Executive Conference, powered by Business Solutions, on November 5 at the DoubleTree Orlando Airport.