Managed Services Articles

  1. Government IT News For VARs — January 21, 2014
    1/21/2014

    The news includes a GAO report on how well government agencies respond to data breaches involving personally identifiable information. Also, a panel focusing on privacy issues related to Big Data will reach out to technologists and business leaders to see how these matters are handled in the private and public sectors.

  2. Field Service IT News — January 21, 2014
    1/21/2014

    Field Service IT proves that businesses are only as strong as their data, as the most recent push is made to integrate information across platforms. The news includes how a combination of mobile, cloud, and Big Data can benefit your customers. Also, the EIA predicts oil production in the U.S. will rise by 48 percent by 2019.

  3. SYNNEX, Google Partner To Give VARs Unique Education Sales Opportunity
    1/20/2014

    SYNNEX Corporation is the first distributor in North America to provide the Google Chrome Management Console and related tools and services. This enables authorized resellers — with SYNNEX support — to offer a turnkey solution that brings Chromebooks in a managed environment to their K-12 education customers.

  4. Financing Options Your Customers Will Love
    1/17/2014

    Solutions providers share how they handle customers who need to finance projects and how it reinforces their role as a trusted advisor.

  5. Government IT News For VARs — January 14, 2014
    1/17/2014

    Over the past week, the news was filled with stories about GPS tracking technology. The GAO reports automakers are collecting and storing data from on-board navigation devices, and police and emergency responders are using the technology to locate the closest unit to an emergency to reduce response times. Along with the use of the technology are privacy concerns and a possible target for hackers.

  6. Ditch Your “Wait-And-See” Approach To Selling BDR In 4 Easy Steps
    1/14/2014

    Because the majority of my conversations are with VARs and MSPs that sell BDR (backup and disaster recovery) services, I sometimes have to remind myself that not all resellers are proactively selling BDR and/or experiencing great success. A recent study conducted by cloud backup vendor Intronis in conjunction with the 2112 Group and Business Solutions magazine revealed a very different picture: 44 percent of the more than 350 channel partners recently surveyed on this topic said they are not proactively selling BDR services to their clients. Instead, they are taking a wait-and-see approach to the problem.

  7. Avoid These 4 Deadly Sins Of Managed Services
    1/14/2014

    During a conversation I had with Bob Lawson, product director at GFI MAX, we discussed the major pitfalls MSPs run into that can sabotage their practices.

  8. Managed Services, Backup and Recovery, and Networking News From December 2013
    1/14/2014

    Each month, Business Solutions reports news on business in the channel. This month in Managed Services, Backup and Recovery, and Networking news, Unitrends acquires PHD Virtual, Datto introduces a new partner marketing tool, MegaPath launches a data breach risk calculator, N-able announces N-Central 9.3, Kaseya presents BYOD Suite, and SYNNEX enhances its rebate management application. Also The ASCII Group can take advantage of a Passportal password management system, and CompTIA adds three sales playbooks to its educational curriculum.

  9. Why You Should Pitch Mobile Field Service Management
    1/10/2014

    If you have customers who are still relying on paper records in their field service operations, you have the opportunity to sell management solutions with apparent ROI for them — and possibly recurring revenue for you.

  10. 7 Must-Haves Before You Hire A Salesperson
    1/10/2014

    I was glancing over my notes from IT Nation and came across some gems concerning hiring a salesperson. During his presentation entitled "How to Hire, Fire, Compensate & Ensure Success of a Sales Professional," Alex Rogers, CEO of CharTec, shared his 7 must-haves before you hire a salesperson. I couldn't find these anywhere online so I thought I'd share them here.