Managed Services Articles
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MSP Industry Trends To Watch For In 2020
1/29/2020
Yes, it’s another one of these forward-looking new year posts. But we’re extremely confident ours will prove to be more accurate than the rest. In 2019 there were 3 notable trends that give indication of what can be expected in the coming year.
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How To Hire Top-Notch Tech Talent
1/16/2020
When it comes to attracting top-notch tech talent it can feel like an uphill battle if you’re not one of the world’s most admired tech companies. It’s tough to stand out from the crowd when you’re not Google.
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Why We Must Leave Windows 7 Behind
1/13/2020
Ignoring the Windows 7 end of support is easy right now, but no savings gained in the short term outweighs the risk to yourself and your business in the long term. A few thousand dollars spent now is better than tens or hundreds of thousands demanded by ransomware and the loss of confidence your clients in the future. Don’t let the deadline pass you by. The time to upgrade is now.
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Building A World-Class Customer Support Team At A Startup
1/9/2020
Providing a personalized, holistic customer experience is the goal of support teams today.
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Managing Subcontracted Workers In Your MSP
1/8/2020
Many MSPs are using subcontractors or outsourcing IT services. Over the next few articles, we will discuss various topics like securing your company and client data, managing the service desk, and today’s topic of annual reporting.
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How To Start An MSP In 5 Steps
11/18/2019
Subscription-based services are growing in popularity, and the IT industry is certainly no exception. With the managed services provider (MSP) market projected to be worth $282 billion by 2023, you’re not alone if you’ve been contemplating jumping on the subscription or managed-service bandwagon.
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MDR-as-a-Service – Is It The Holy Grail As Some Say?
10/30/2019
Every few months it seems there is another wave of new ideas, and with it the need to sift out which are worth taking a closer look at versus those that are just hype. Security leaders must be careful in all ways, first and foremost as they listen to their teams, who will always be challenging them with new ideas and the latest cool ‘tool.’ And on the other side of the coin, they need to protect their business from technology that is not matched to the company’s risk factors. Either way, finding balance is key and is the right answer.
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Mind The (Tax) Gap: How Opaque Structures Cost Tax Payers Billions
10/29/2019
Since the global financial crisis, tax enforcement has increasingly become a priority as governments attempt to curb the potentially harmful tax practices of multinational entities. Additionally, rising rates of child poverty and homelessness, and subsequent increases in costs of government and social programs, are calling attention to the billions in lost revenue due to corporate tax evasion.
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5iron Implements An Automated, Multi-Tenant Security System To Expand Services
10/23/2019
5iron is an advanced managed security service provider focused on serving financial institutions. Based in Nashville, Tennessee, the company serves banks and credit unions throughout the United States with a variety of services, including secure e-mail protection, intrusion detection (IDS), security information and event management (SIEM), firewall, as well as advanced endpoint, all managed around the clock from the 5iron security operations center (SOC).
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10 Tips for Adding Security And Compliance To Your Services Stack
10/18/2019
Managing data privacy and protection, storage and transfer — as well as compliance with state, federal and international laws and guidelines — is too complex for clients of all sizes to manage internally. It's natural that they look to their IT partners to help them solve this issue. It's your opportunity to be ready with a plan when they do. Even better, bring the solution to them before they even start searching. Here’s how.