The Business Solutions Network

By uncovering a customer’s mobile computing pain points, this VAR won a 55-unit mobile computing install, plus an MDM (mobile device management) upsell.

By making a few subtle changes to your sales approach, you can start selling hybrid backup solutions that are better for you and your customers.

I recently spoke with three industry experts about the topic of cloud/off-site backups. I asked them about the most common mistakes MSPs make with regard to selling and implementing this kind of solution/service. Here is what they’re seeing as well as some tips they shared.

For as much positive press as the recurring revenue, as-a-service sales model has gotten lately, it may come as an initial shock that analyst group Ovum released a report recently stating that the "IT services market endured a dismal end to 2012," and "The TCV [total contract value] of deals announced in the fourth quarter of 2012 was $20.8 billion, down 34% from the same period the previous year."

According to an independent study conducted by Trend Micro,  if Android app store providers don’t act soon, we could see more than 100,000 malicious Android apps showing up in the Android app store in the near future.  This, combined with the fact that more and more companies are allowing employees to bring their own devices to work for the purpose of accessing corporate networks is creating a potential serious security threat to many of your customers.

Business Solutions recently reached out to several industry experts to get an update on the latest trends happening within several key vertical markets, including healthcare. Following is the dialogue I had with Pavan Vyas, product marketing manager at Asigra, a hybrid backup and data recovery vendor.

While it may be true that the number of companies that are starting to see the value of a BDR (backup and disaster recovery) solutions is increasing, it seems like disputes around the best way to backup clients' digital assets is on the rise as well. One topic that's often at the center of such debates is tape backup. I recently spoke with Bill Trautman, director of storage technology at DataSpan, to get some clarity on this topic. Trautman has more than 30 years of experience in the IT industry, working in both a sales and technical capacity at companies such as NetApp, Sun, Apple, Lexmark, and GCC Technologies. Check out what he had to say about this topic.

According to Symantec's research, in 2010 approximately 286 million different types of malware were responsible for more than 3 billion total attacks on computer users.