Mike Monocello

About Mike Monocello

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Mike Monocello is the editor-in-chief of Business Solutions magazine, a monthly publication dedicated to helping IT solutions providers grow their businesses by selling complementary technologies and moving into thriving markets.

ARTICLES BY MIKE MONOCELLO

Forget Tablet POS, ECRs Still Have Their Place

Forget Tablet POS, ECRs Still Have Their Place

There are still many instances where full-blown POS or the most advanced tablet POS solutions are overkill. Here’s one example.  Continue Reading...
VARs, ISVs Heading For Collision With EMV Deadline. But Will There Be Any Damage?

VARs, ISVs Heading For Collision With EMV Deadline. But Will There Be Any Damage?

In my time with Business Solutions, I don’t think I've come across such an interesting topic as EMV. The card brands and vendors in the payments world will tell you how important EMV is, while VARs and ISVs scratch their heads over the lack of direction or clarity around the initiative. Many vendors claim to have easy and affordable solutions to become EMV certified, while a large number of VARs and ISVs still claim to be in the...  Continue Reading...
Use EMV As A Springboard For Other Sales

Use EMV As A Springboard For Other Sales

Today we held a preview Webinar for our upcoming Retail IT VAR of the Future event (May 12-13 in Las Vegas). During the presentation, we outlined the education that was planned for the two-day event. In addition, we had one of our conference speakers, Randy Roe, founder and president of Retail Technology Services, on the Webinar to share some specifics about his company’s success selling customer experience solutions to retailers.  Continue Reading...
Editor’s Notebook: Thoughts On Heartland, Canon Acquisitions

Editor’s Notebook: Thoughts On Heartland, Canon Acquisitions

When I set out to write our March issue’s special report on industry consolidation, I had no idea we’d have so many real world examples to talk about so soon. Well, that’s not true exactly. Heartland’s recent acquisition of Dinerware and pcAmerica was the industry’s worst kept secret. Still, the rumors were floating around for so long, I began to wonder if it would ever happen. Of course, on Feb. 13 it did happen...  Continue Reading...
A Marriage Of POS & Managed Services

A Marriage Of POS & Managed Services

This POS VAR is leveraging remote monitoring and management (RMM) tools to provide automated service to his retail and restaurant customers.  Continue Reading...
Why Now Is The Right Time To Sell EMV

Why Now Is The Right Time To Sell EMV

With an October 2015 deadline fast approaching, VARs and ISVs should be pushing EMV to merchants with urgency.  Continue Reading...
Channel Consolidation: Big Trouble Or Business As Usual?

Channel Consolidation: Big Trouble Or Business As Usual?

We asked VARs, MSPs, and integrators to share their thoughts on how channel consolidation is affecting business.  Continue Reading...
Managed Services Really Are Right For You

Managed Services Really Are Right For You

Offering recurring revenue-generating services is the key to longevity and profitability. Figure out how to make it work for your company.  Continue Reading...
POS Integrator Wins Big With Restaurant Installation

POS Integrator Wins Big With Restaurant Installation

A POS hardware and software upgrade for a local restaurant led to a video surveillance upsell and planned mobile POS implementation.  Continue Reading...
Make The Anthem Data Breach Part Of Your Marketing Plan

Make The Anthem Data Breach Part Of Your Marketing Plan

The recent cyber-attack on healthcare insurance giant Anthem (up to 80 million names, SSNs, birthdays, email address, etc.) has made me realize that, if you’re a VAR or MSP and you’re not pitching security solutions, you’re missing a huge opportunity. The volume of attacks and media attention is practically doing your marketing for you. The fear of a breach, or resulting lawsuit, is enough to get a conversation started. All...  Continue Reading...