Mike Monocello

About Mike Monocello

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Mike Monocello is the editor-in-chief of Business Solutions magazine, a monthly publication dedicated to helping IT solutions providers grow their businesses by selling complementary technologies and moving into thriving markets.

ARTICLES BY MIKE MONOCELLO

Special Report: Mobile POS And The IT Channel

Special Report: Mobile POS And The IT Channel

Everyone loves talking about mobile POS, but who’s actually deploying it and making money?  Continue Reading...
VARs, MSPs Fail To Listen To Customers

VARs, MSPs Fail To Listen To Customers

How well are you addressing the needs of your customers? If you interact with an IT department, you might be doing a poor job. LogicNow, a provider of MSP support tools, recently published a “Global IT Service Providers Harmony Report,” based on results from a survey of 1,300 IT departments and nearly 700 MSPs across eight geographies. The US-specific data is very interesting.  Continue Reading...
Switching To Managed Services? Take A Look At Your Org Chart

Switching To Managed Services? Take A Look At Your Org Chart

One of the things I enjoy most about our regional Channel Transitions conferences are the conversations with leading MSPs about what they’re doing to be successful and what challenges they’ve overcome. I learn something new with each interaction. At our recent event in Newark, one of our panelists described his organizational chart in a way that was eye-opening for me.  Continue Reading...
Future-Proof Your IT Practice

Future-Proof Your IT Practice

If you want to know more about EMV and how to maximize your payments-related revenue, this guide is for you.  Continue Reading...
Welcome To Retail IT VAR Of The Future 2015!

Welcome To Retail IT VAR Of The Future 2015!

In 2014, we dedicated a lot of editorial content to the changing landscape of retail IT and how solutions providers in this market are well-positioned to grow if they are willing to make some adjustments. In an attempt to help, Business Solutions held three Channel Transitions conferences in 2014.  Continue Reading...
Sell Your Business Or Keep It: Both Paths Are The Same

Sell Your Business Or Keep It: Both Paths Are The Same

While at Autotask’s recently held Community Live! conference in Miami, I sat in on a very interesting session run by Bruce Teichman, VP and partner of Cogent Growth Partners. The breakout concentrated on the topic of selling one’s business — the steps to take, how much money to expect, and when to start the process. Here’s a quick run-through of Teichman’s tips for how to run your business that will make it...  Continue Reading...
Inside Autotask Community Live! 2015

Inside Autotask Community Live! 2015

Autotask Community Live! officially kicked off yesterday at the gorgeous Trump National Doral Miami. Mark Cattini, president and CEO of the company took the stage in Monday's early morning keynote to update the crowded room of Autotask partners on the recent achievements and future goals of the automation company. Following are my notes from his presentation and the rest of the day...  Continue Reading...
Mobile Printers Go Hand In Hand With Customer Experience

Mobile Printers Go Hand In Hand With Customer Experience

Three mobile printing experts explain why mobile printers should be a part of every customer experience conversation.  Continue Reading...
Improve Supply Chain Visibility In Manufacturing

Improve Supply Chain Visibility In Manufacturing

A $250,000 RFID tracking-and-tracing solution has a six-month payback. Here’s how.  Continue Reading...
Take Your Liquor Store Customers Out Of PCI Scope

Take Your Liquor Store Customers Out Of PCI Scope

A VAR installs a $35,000 POS upgrade to solve the multistore, PCI needs of its liquor store customer.  Continue Reading...