Video | September 8, 2014

Toshiba's Ted Clark Sings RetailNOW 2014 Keynote Introduction

Bernadette Wilson

By Bernadette Wilson

For the second year, Ted Clark, global business partner channel leader at Toshiba Global Commerce Solutions, introduced— with song — the Retail Solutions Providers Association (RSPA) RetailNOW keynote speaker. Clark’s introduction was inspired by keynote speaker Dennis Snow’s 20-year history with the Walt Disney World Company.

Snow, president of Snow and Associates, consults with organizations around the world about their specific customer service goals. His speech detailed creating a world-class service organization, something he mastered working with the Walt Disney World Company. Toshiba Global Commerce Solutions sponsored the keynote.

Last year, Clark introduced the keynote speaker with “corporate rap.”

RetailNOW 2014, hosted by the Retail Solutions Providers Association (RSPA), was conducted Aug. 3-6 at the Gaylord Palms Resort and Convention Center in Orlando, FL. For more information on the event, go to www.BSMinfo.com/solution/InsideRSPA.