I can’t promise the channel executives who attend my RSPA RetailNOW 2015 presentation — titled “8 Time-Tested Rules For Hiring & Retaining Salespeople (Rule 6 Almost Started A Fistfight)” — will achieve perfection in their sales team-building activities. Even Hall of Fame hiring managers don’t bat 1.000, especially in sales.
Business Solutions Interviews The E-Myth’s Michael Gerber
An edited transcript follows of Michael Gerber’s interview with Business Solutions president and RSPA chairman Jim Roddy. Gerber, author of best-seller The E-Myth Revisited and five other E-Myth books on the topic of small business and entrepreneurship, will speak at Retail Solutions Providers Association (RSPA) RetailNOW on August 3 in Orlando.
The Best Of EMV Q&A: What Does “Liability Shift” Really Mean?
Both the definition of liability and the degree to which someone could be held liable were issues that were on the minds of many of the attendees on our EMV-themed webinars in the past few months. In this edition of “The Best of EMV Q&A,” we recap questions we received regarding the liability shift and what it means, in general, and specifically, for retailers.
The OS War: How It Impacts Retail Technology
The tech giants (Apple, Google, Microsoft) all have technology platforms that enable retail management systems and payments. Microsoft has been around almost as long as there have been computer-based inventory management systems—and the Windows operating system still remains popular in retail environments.
RSPA President's Note - June 2015
It’s June and here in Charlotte, that turns our attention to NASCAR: having just finished up the All Star Race and the Coca Cola 600 in late May, the Sprint Cup Series schedule is getting hotter with the weather. With NASCAR on the brain, our cover reflects both a car motif, as well as some of the challenges our industry is experiencing.
POS Buyer Trend Report Yields Findings That Are Advantageous To VARs
Most buyers need solutions that VARs can provide/
Video: What the U.S. Can Learn From Europe, Canada About EMV
The panel discussion, “EMV & The POS Ecosystem: Forming effective partnerships and capitalizing on the EMV shift opportunity,” included information from experiences related to EMV migration in Europe and Canada. The panel, held Jan. 28 at RSPA INSPIRE 2015 in Maui, HI, is the first of event in this year’s Retail Solutions Providers Association (RSPA) program with the goal of providing education to the retail IT channel on EMV. RSPA is also planning webinars, marketing collateral, and presentations at the RetailNOW 2015 trade show.
Video: Predictions For EMV In 2015 And Beyond
The featured content on Day 3 of the RSPA INSPIRE Conference Jan. 28 in Maui was a panel discussion titled “EMV & The POS Ecosystem: Forming effective partnerships and capitalizing on the EMV shift opportunity.” Panelists were John Badovinic, senior manager of acquirer relations at Discover Financial Services, Paul Leduc president of Globe POS Systems, Matt Downs SVP of channel — integrated payments for Mercury Payment Systems, a Vantiv company, and Chester Ritchie SVP at WorldPay. RSPA CEO and president Kelly Funk moderated the panel.
Video: Providing EMV Education To Merchants Can Benefit IT Solutions Providers
RSPA launched its 2015 initiative to provide EMV education with the panel discussion “EMV & The POS Ecosystem: Forming effective partnerships and capitalizing on the EMV shift opportunity” at INSPIRE 2015 on Jan. 28 in Maui, HI.
View From The Top Panel Talks As-A-Service, EMV
Industry leaders shared their insights on as-a-Service, EMV, mobility, the state of the retail industry, and channel sustainability during the View From The Top: Leadership Panel Discussion at this year’s Retail Solutions Providers Association’s RetailNOW.
Toshiba’s Ted Clark Sings RetailNOW 2014 Keynote Introduction
For the second year, Ted Clark, global business partner channel leader at Toshiba Global Commerce Solutions, introduced— with song — the Retail Solutions Providers Association (RSPA) RetailNOW keynote speaker.
PAR Technology Shows Mobility Solution At RetailNOW 2014
At RSPA’s RetailNOW 2014, Aug. 4-6 in Orlando, FL, Mark Bunney, senior director of product marketing for PAR Technology, demonstrates the new PAR Tablet 8, an enterprise mobility solution for hospitality and retail.