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Business Solutions Interviews The E-Myth’s Michael Gerber

An edited transcript follows of Michael Gerber’s interview with Business Solutions president and RSPA chairman Jim Roddy. Gerber, author of best-seller The E-Myth Revisited and five other E-Myth books on the topic of small business and entrepreneurship, will speak at Retail Solutions Providers Association (RSPA) RetailNOW on August 3 in Orlando.

  • RSPA President's Note - June 2015
    RSPA President's Note - June 2015

    It’s June and here in Charlotte, that turns our attention to NASCAR: having just finished up the All Star Race and the Coca Cola 600 in late May, the Sprint Cup Series schedule is getting hotter with the weather. With NASCAR on the brain, our cover reflects both a car motif, as well as some of the challenges our industry is experiencing.

  • POS Buyer Trend Report Yields Findings That Are Advantageous To VARs
    POS Buyer Trend Report Yields Findings That Are Advantageous To VARs

    Most buyers need solutions that VARs can provide/

  • Legally Speaking: Monitoring Employees
    Legally Speaking: Monitoring Employees

    A recent connect column addressing an employer’s right to monitor employees raised numerous inquiries to the RSPA Legal Hotline. The article advised that if the equipment or system was owned by the company then the company had the right to monitor anything on or over the system. An additional consideration was the expectation of privacy by the employee.

  • Creating The Buyer-Driven Brand
    Creating The Buyer-Driven Brand

    Today, buyers are used to a certain pace of change, and they expect brands to keep up with them. Buyers have bandwidth issues, and as solution providers, it’s our job to invest in technologies and solutions that can keep up with their demands. We can do this by implementing technology the enables omni-channel retailing and the mobile checkout experience. There are three keys to building a buyer-driven brand: support your buyer’s journey, help your buyers buy better, and make your marketing meaningful. Below are some insights on how to help your organization become a buyer-driven brand.

  • The Best Of EMV Q&A:   What Will It Be…Chip And…?
    The Best Of EMV Q&A: What Will It Be…Chip And…?

    The topic of EMV is on the minds of many people in the point of sale industry. This is exemplified in the number of questions that are sent in during the RSPA’s EMV webinar series. Dozens of questions are asked during each session, ranging from inquiries to further explain points made during the slideshow, to more detailed questions about how transactions will occur in a particular retail environment.

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    The panel discussion, “EMV & The POS Ecosystem: Forming effective partnerships and capitalizing on the EMV shift opportunity,” included information from experiences related to EMV migration in Europe and Canada. The panel, held Jan. 28 at RSPA INSPIRE 2015 in Maui, HI, is the first of event in this year’s Retail Solutions Providers Association (RSPA) program with the goal of providing education to the retail IT channel on EMV.  RSPA is also planning webinars, marketing collateral, and presentations at the RetailNOW 2015 trade show. 

  • Video: Predictions For EMV In 2015 And Beyond
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    The featured content on Day 3 of the RSPA INSPIRE Conference Jan. 28 in Maui was a panel discussion titled “EMV & The POS Ecosystem: Forming effective partnerships and capitalizing on the EMV shift opportunity.” Panelists were John Badovinic, senior manager of acquirer relations at Discover Financial Services, Paul Leduc president of Globe POS Systems, Matt Downs SVP of channel — integrated payments for Mercury Payment Systems, a Vantiv company, and Chester Ritchie SVP at WorldPay. RSPA CEO and president Kelly Funk moderated the panel.

  • Video: Providing EMV Education To Merchants Can Benefit IT Solutions Providers
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    RSPA launched its 2015 initiative to provide EMV education with the panel discussion “EMV & The POS Ecosystem: Forming effective partnerships and capitalizing on the EMV shift opportunity” at INSPIRE 2015 on Jan. 28 in Maui, HI.

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    Industry leaders shared their insights on as-a-Service, EMV, mobility, the state of the retail industry, and channel sustainability during the View From The Top: Leadership Panel Discussion at this year’s Retail Solutions Providers Association’s RetailNOW.

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