General Computing Magazine

  1. Convert Break-Fix Customers To Managed Services Through MPS
    2/13/2014

    Addressing a community health center’s printer, copier, and fax environment with a managed print service (MPS) contract was a key prerequisite to selling managed services.

  2. Sell A Cloud Infrastructure With A Local BDR Safety Net
    1/14/2014

    An MSP saves a wealth management customer $70,000 on an IT upgrade and earns recurring revenue in the process.

  3. A VAR’s Ascent To The Managed Services Summit
    1/14/2014

    After years of selling break-fix IT services, this VAR-turned-MSP figured out the secret to double-digit revenue growth and recurring revenue.

  4. Why SMBs Could Be Your Greatest BDR Sales Opportunities
    12/13/2013

    With due diligence and customer education, VARs and MSPs can sell BDR solutions to the underserved SMB market.

  5. Build A 100% Recurring-Revenue Business In The Financial Vertical
    11/15/2013

    A Canadian VAR transitions his business completely out of break-fix and into managed services by honing his expertise in the U.S. broker-dealer market.

  6. Avoid The À La Carte IT Menu Trap
    11/15/2013

    Allowing customers free range to pick and choose which IT solutions they buy from you is almost always not in their best interests, and rarely in yours.

  7. Leverage Your IP Expertise To Win Security Installs
    11/15/2013

    An IT integrator’s networking expertise helps it win a $280,000 IP video surveillance install with a K-12 school.

  8. IP Video Surveillance 101: Licensing, Certification, And Training
    10/17/2013

    As the video surveillance market heats up, standing out among your competitors as a certified expert is more important than ever.

  9. Enhancing Security And Visibility
    10/17/2013

    A cloud-based monitoring tool has helped this VAR and its clients improve visibility into network security.

  10. Don’t Get Burned By An Image-Only Backup Philosophy
    10/17/2013

    An MSP’s foresight to incorporate image- and file-based backups proves wise after a client discovers several deleted files.