enterprise content management ECM resource center enterprise content management ECM resource center

CompTIA IT Industry Outlook Includes Growth, Transformation

CompTIA's IT Industry Outlook 2015 report predicts a better year for IT sales as well as IT solutions providers taking a more strategic approach to services and solutions.CompTIA says the channel will be challenged to focus on their own branding and marketing as well as on tech skills as consumer and enterprise use of technology continues to evolve.  

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EXECUTIVE COMMENTARY

  • Ask Coach: Making Your Team Part of Strategic Planning, Part 3
    Ask Coach: Making Your Team Part of Strategic Planning, Part 3

    This is the third part of a three-part series. This installment deals with documenting your plan and driving communication through your team.

  • Ask Coach: Making Your Team Part of Strategic Planning, Part 2
    Ask Coach: Making Your Team Part of Strategic Planning, Part 2

    Q: How do you invite your team to be part of strategic planning? Coach: Instead of “invite,” “engage.”

  • Strategic IT Sales: Creating AVision And Getting Buy-In
    Strategic IT Sales: Creating AVision And Getting Buy-In

    Strategic sales is the process of taking your top few accounts and looking at them differently than you do your other clients. With these accounts, you want to jointly create a vision and a roadmap for the next three to five years. This includes not only what you can provide for them but also some of their other partners including their telecom and physical plant providers. Broaden your vision.

  • It’s Time To Rebrand Your Sales Team
    It’s Time To Rebrand Your Sales Team

    Recently a co-worker of mine forwarded a WSJ article addressing why it’s so hard to fill high paying tech sales positions. The article came as no surprise to me, as the sales positions I have been trying to fill the last couple of years have presented challenges. It’s hard to fathom why, in this economy, folks aren’t jumping at the chance to earn $75K+, right? 

  • The Year Of The Services Provider: 5 Ways To Avoid Security Breaches
    The Year Of The Services Provider: 5 Ways To Avoid Security Breaches

    A new security breach seems to hit the news every week, and services providers must take proactive steps to make certain that they — or a partner provider — don’t unknowingly add an organization to the growing list of victims.

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WHITE PAPERS & CASE STUDIES

  • Diversify Or Die: A Copier Dealer Moves Into Managed Services
    Diversify Or Die: A Copier Dealer Moves Into Managed Services

    To remain in business as long as East Texas Copy Systems (ETCS), which was established in 1945, you have to be vigilant of industry trends and embrace change. During the 2008 recession, ETCS unquestionably demonstrated these abilities, first by recognizing that copier, printer and paper usage were on the decline. And, secondly, noting that if it wanted to remain relevant, it needed to become an expert in selling the systems and solutions that were replacing its former office staples.

  • Knight Office Solutions Successfully Shifts To Managed Services With RMM Solution

    Knight Office Solutions (KOS) got its start more than 25 years ago supplying and servicing HP ® printers for its customers in the San Antonio, Texas region. Established in 1989, the company saw early success as an HP reseller and service partner, later adding other copier manufacturers into the mix, and opening a second location in Austin.

  • Electronic Signatures, Essential For Paperless Processes

    Picture this: you have got enterprise content management (ECM) figured out. Your documents are stored electronically, you route them electronically and you have abandoned the world of paper. You have arrived! That is, until, BOOM, one of your electronically stored documents needs a signature.

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ABOUT ENTERPRISE CONTENT MANAGEMENT

Enterprise Content Management (ECM) is the way in which companies store and organize their documents and other content. It covers the management of all forms of information within an organization, from paper to electronic documents, email, and more. It encompasses the functions of records management and document management along with document conversion processes. Other aspects of ECM include capture, scanning, digital asset management (DAM), search, web content management, and collaboration.

The purpose of ECM is to manage the full information lifecycle, from creation through archival and disposal. ECM solutions are available on-premise as an application on an organization's network, as a service (software as a service or SaaS) where data is stored in the cloud, or as a combination of the two known as a hybrid solution.

ECM aims to increase organizational efficiency and reduce costs by allowing anyone in the organization to easily manage many documents from any location. ECM can simplify the storage, retention, version control, security, and regulatory requirements and provides superior control when compared to paper records by allowing organizations to set access levels and put viewing and editing restrictions on specific documents. In addition, by digitizing documents organizations reduce the risk of them being lost, stolen, or damaged.

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