First there was Siri, now you have Cortana, both at your beck and call and ready to help you set up appointments and look up information online, all through your smartphones. With retailers racing to provide the best customer experience, the next generation of digital assistants has made its debut.
Product Comparison Update: PSA (Professional Services Automation)
If managed services are a part of your business model — or will be soon — you need a PSA tool. Here’s the latest on the leading options.
Multimarket Surveillance Sales Drive Double-Digit Growth
This LA-based security solutions reseller doesn’t discriminate by vertical, and it’s consistently achieving 20 percent annual sales growth.
Find Your Cloud Services Niche
This MSP’s client communication skills and intentional focus on cloud services are important keys to its projected 25 percent revenue growth this year.
What Keeps CIOs/CSOs Awake At Night?
In today’s business climate, the only thing faster than the rapid pace of business might be the even faster pace of technology. As a trusted solutions provider the more you can talk technology and business with a CIO, the more success you’re going to have. With that in mind, here’s a look at four technologies that keep CIOs awake at night, and how you can help them rest easy.
Will Open Source Hadoop Last?
When it comes to Big Data implementation, there’s no bigger name around than Hadoop, to the point that many people think that Hadoop is Big Data. For a variety of reasons the Hadoop framework has become the go to system for numerous Big Data options.
10 Quick Things The IT Channel Should Know About Image-Based Backup
Ask any expert about backup and disaster recovery (BDR) and you’ll quickly learn it is no longer what it used to be. There are more options out there than ever, and figuring out what will work best for your small to midsize business (SMBs) customers up front — before they make the investment — is essential. Image-based backup, also known as sector-based backup, is emerging as a top choice for channel partners and their SMB clients today, and that’s because it makes up for the limitations of competing alternatives in a number of ways.
The Cloud Is For Everyone, But Not For Everything
As a business consultant to manage services providers (MSPs), I often help my clients build a cloud offering to sell to their customers. The first thing I tell them is, “The cloud is for everyone, but not for everything.” Sometimes when I say this I get that “deer in the headlights” look from them. I then explain my thoughts to them and in this post I will explain them to you as well.
Leading Your Service Team Through A Merger Or Acquisition
I can remember the day I had to go into my team’s normal meeting room and deliver the news that we had been acquired. I had a prepared statement that we division leaders had prepared with the acquiring company which made the first seven minutes easy to get through.
WHITE PAPERS & CASE STUDIES
Effective Security In BYOD Environments
How IT can enable the flexibility of employee-owned devices without losing control of the enterprise.
Thin Clients, Zero Clients, Tablets, Ultra-thin Laptops And Healthcare BYOD
Can Consumerization Fit Healthcare IT’s Demanding Requirements?
NAS Vs. Server For Small Business
How do you size up a new client?
MANAGED SERVICES INDUSTRY EVENTS
RECENT NETWORKING NEWSLETTERS
ONEAC ConditionOne Power Conditioner (75 to 1000 VA) ONEAC ConditionOne® are available in 120/230 V, 50/60 Hz, 75 to 1000 VA (single-phase) units.
Managed Hosting Solutions: Colocation We took colocation and made it infinitely better. By better we mean you no longer have to take on everything—including the capital expenses—just to keep control of your OS.
Honeywell Dolphin 9700 Mobile Computer Honeywell’s Dolphin® 9700 rugged digital assistant maximizes worker productivity and reduces operating costs by providing reliable and easyto- use multi-modal communication and data collection.
The Motorola MC9190-G When you need to scan bar codes and collect data in the harshest of environments, Motorola’s MC9190-G is ready for the job.
The Catalyst For More Speed And More Scalability
Learn how vWorkspace 7.5’s Hyper-V Catalyst components, built on patent-pending HyperCache and HyperDeploy technologies, provide breakthrough improvements in virtual desktop scalability and speed.
F-Secure Details Security Solutions For Channel Transitions East Attendees
At Channel Transitions East on July 22, 2014 at the Hilton Boston Logan Airport, Michael Wong, systems engineer for F-Secure, tells VARs and MSPs how they can provide security solutions to their customers through F-Secure.
RapidFire Tools Details HIPAA Compliance Module At Channel Transitions East
Mark Winter, VP of Sales for RapidFire Tools, answers questions about the company’s HIPAA Compliance Module for an attendee at Channel Transitions East on July 22, 2014 at the Hilton Boston Logan Airport.
Webroot Discusses Security At Channel Transitions East
At Channel Transitions East on July 22, 2014 at the Hilton Boston Logan Airport, Webroot’s NA Channel Manager Jim D’Espinosa tells how Webroot can help MSPs and VARs provide endpoint protection, web security, mobile device protection, and other services to their clients.