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EXECUTIVE COMMENTARY

  • What Is The Cloud?
    What Is The Cloud?

    With the Cloud, you can simplify your office technology and completely eliminate the need to purchase and maintain expensive complex equipment. If you are interested in seeing if the Cloud is right for you, we can help connect you with a WebTop Certified Managed Service Provider for a free, no pressure, no obligation Cloud Readiness Assessment.

  • The Sound Of Productivity: Improving The Open Workplace Through Superior Audio
    The Sound Of Productivity: Improving The Open Workplace Through Superior Audio

    Science is bearing out what we all know to be true from our own experience: noise levels in the workplace are a notable deterrent to productivity. Independent studies of business environments that employ some method of “sound masking” reported productivity gains of 8 to 38 percent, stress reduction of up to 27 percent, and job satisfaction increases of 125 to 174 percent according to an audio industry report.

  • 6 Tips For Increased Meeting Productivity
    6 Tips For Increased Meeting Productivity

    As CMO of a business communications company, and having spent the bulk of my career in the industry, it has been my top priority to find ways to transform and streamline the way businesses hold meetings. Meetings were developed to be an efficient way for employees to get together to discuss ideas, debate issues, overcome obstacles, and drive outcomes.

  • Channeling Security: How To Talk With Clients About Skyrocketing Costs
    Channeling Security: How To Talk With Clients About Skyrocketing Costs

    In today’s business climate, you can count on a security breach almost as sure as you can count on the sun rising and setting. That’s why being proactive about the challenges your clients face — including the spiraling costs of network protection — is essential. It all begins with communication.

  • 2016’s Top Field Service KPIs How To Help Service Managers Meet Them
    2016’s Top Field Service KPIs How To Help Service Managers Meet Them

    Key indicators of a successful service organization haven’t changed much in the last few years, but the tools and strategies service managers use to meet them are changing all the time. When it comes to setting and measuring key performance indicators (KPIs) each year, service managers see better results when they focus on the process of delivering service, rather than the results. For example, rather than measuring profitability or number of service calls per day, analyze the success of the processes involved in delivering service. When the process goals are being met, the desired results will follow.

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WHITE PAPERS & CASE STUDIES

  • 10 Best Practices For Transitioning To A Managed Services Model
    10 Best Practices For Transitioning To A Managed Services Model

    The managed services model brings solution providers recurring revenue, deeper client engagement, and greater business stability. But the transition requires careful planning and execution to avoid pitfalls such as underpricing services, picking the wrong technology, or failing to properly communicate the change to customers. In this roadmap, we outline 10 best practices for resellers to follow when transitioning to managed services—while keeping data protected throughout the process.

  • Improving Security With Cloud-Based Antivirus And Antimalware

    Recently, the Lloyd Group was looking to move its services to the cloud. The MSP was evaluating various cloud-based tools and learned about cybersecurity provider Webroot, recalls Bill Goldin, director of technology at the New York metropolitan-area company. What initially attracted Lloyd to Webroot was the lightweight nature of the vendor’s antimalware solution.

  • The Webroot 2016 Threat Brief: Next-Generation Threats Exposed

    2015 was yet another record year for cybercrime, during which more malware, malicious IPs, websites, and mobile apps were discovered than in any previous year. It comes as no surprise that the cybercrime ecosystem continues to thrive, given new innovations and little in the way of risk for those who choose to participate. The continued onslaught of hacks, breaches, and social engineering scams targeting individuals, businesses, and government agencies alike has caused many in the security field to ask if it’s truly possible to defend against a persistent attacker.

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MANAGED SERVICES INDUSTRY EVENTS

SYNNEX Spring VARNEX April 10-15 Dallas
Ingram Cloud Summit April 11-13 Phoenix
ASCII Success Summit April 17-18 Milwaukee, WI
SMB TechFest Q2 April 21-22 Anaheim, CA
Q2 HTG Peer Group Meetings – North America May 2-6 Dallas, TX
Q2 HTG Peer Group Meetings – Europe May 16-20 Dublin, Ireland, IE
Q2 HTG Peer Group Meetings – Australia/New Zealand May 23-27 Sydney, NSW, Australia
ASCII Success Summit May 25-26 Linthicum, Maryland
Channel Transitions June 2 Philadelphia
ASCII Success Summit June 22-23 Miami Beach, Florida
SMB TechFest Q3 July 21-22 Anaheim, CA
Q3 HTG Peer Group Meetings – Europe July 25-29 Aberdeen, Scotland, GB
Q3 HTG Peer Group Meetings – North America August 1-5 Denver, CO
ASCII Success Summit August 17-18 East Brunswick, New Jersey
Q3 HTG Peer Group Meetings – Australia/New Zealand August 22-25 Queenstown, New Zealand
Channel Transitions September 14 Boston
ASCII Success Summit September 22 Toronto, ON
ASCII Success Summit September 28-29 Columbus, Ohio
ISV IQ Live! East October 6 Philadelphia
ASCII Success Summit October 13-14 Newport, Rhode Island
ASCII Cup Party October 14 Newport, Rhode Island
SMB Tech Fest Q4 October 20-21 Anaheim, CA
Q4 HTG Peer Group Meetings October 31 - November 5 Championsgate, FL

ABOUT NETWORKING

Networking refers to the range of hardware, software, processes, regulations, and protocols that make up computer and other networks. A network is a telecommunications system that allows connected devices to exchange data via cables or wirelessly (Wi-Fi). Networks provide shared access to systems, services, applications, and devices such as the World Wide Web, servers, printers, storage devices, email, messaging, and many more.

Security on networks is controlled by a network administrator through a set of provisions and policies that prevent unauthorized access to the network and network-accessible resources. Access to secured networks requires authentication usually via username and password (one-factor authentication), but can be augmented to include additional steps based on something a user 'has' such as generating a code via a security token, card, or mobile phone (two-factor authentication), and further augmented to include something a user 'is' such as a retinal or fingerprint scan. Firewalls enforce access policies on the network and anti-virus software or intrusion prevention systems (IPS) help to detect and inhibit malware and other potential threats.

Networks can be connected by electrical cable, radio waves, and optical fiber which are defined as layers 1 (physical layer) and 2 (data link layer) in the OSI model. Types of wired technologies include twisted pair wire, coaxial cable, ITU-T G.hn, and optical fiber. Wireless technologies include terrestrial microwave, satellite, cellular and PCS, radio and spread spectrum, and infrared. The basic hardware components of a network include network interface controllers (NIC), repeaters and hubs, network bridges, network switches, routers, and firewalls.

Ethernet is the most widely-adopted and used family of communications media used in local area networks (LAN), encompassing both wired and wireless network communications. IEEE 802 defines the standards and protocols that enable networked device communications. Networks can be classified by physical capacity or purpose such as personal area networks (PAN), local area network (LAN), storage area network (SAN), wide area network (WAN), virtual private network (VPN), and others.

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MULTIMEDIA

  • How To Take The First Step Toward Providing IoT Solutions
    How To Take The First Step Toward Providing IoT Solutions

    The Smart VAR Summit: Age Of Intelligence — IoT, Cloud, & Mobility Convergence, powered by ScanSource, Zebra Technologies, and Business Solutions, was filled with advice for integrators and solutions providers on how to deliver Internet of Things (IoT) solutions to their clients.

  • VARs Opportunities In  Healthcare: Small Hospitals, Group And Independent Practices
    VARs Opportunities In Healthcare: Small Hospitals, Group And Independent Practices

    Business Solutions president Jim Roddy interviewed Health IT Outcomes chief editor Ken Congdon at the Smart VAR Healthcare Summit on Aug. 11, 2015, at the Renaissance Dallas Richardson Hotel.

  • CloudFounders Equips MSPs To Offer Cloud Solutions
    CloudFounders Equips MSPs To Offer Cloud Solutions

    At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Jonathan Kos, VP of sales at CloudFounders, tells how managed services providers can leverage CloudFounders’ white-labeled products to offer privately hosted cloud solutions. 

  • WorldPay Tells How Payment Solutions Can Lead To Recurring Revenue
    WorldPay Tells How Payment Solutions Can Lead To Recurring Revenue

    At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Chester Ritchie, senior VP of strategic partnerships at WorldPay, displays payment solutions and discusses how solutions providers can establish recurring revenue streams.

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