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Virtual Assistance Technology Trend Emerges

First there was Siri, now you have Cortana, both at your beck and call and ready to help you set up appointments and look up information online, all through your smartphones. With retailers racing to provide the best customer experience, the next generation of digital assistants has made its debut. 

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EXECUTIVE COMMENTARY

  • What Keeps CIOs/CSOs Awake At Night?
    What Keeps CIOs/CSOs Awake At Night?

    In today’s business climate, the only thing faster than the rapid pace of business might be the even faster pace of technology. As a trusted solutions provider the more you can talk technology and business with a CIO, the more success you’re going to have. With that in mind, here’s a look at four technologies that keep CIOs awake at night, and how you can help them rest easy.

  • Will Open Source Hadoop Last?
    Will Open Source Hadoop Last?

    When it comes to Big Data implementation, there’s no bigger name around than Hadoop, to the point that many people think that Hadoop is Big Data. For a variety of reasons the Hadoop framework has become the go to system for numerous Big Data options.

  • 10 Quick Things The IT Channel Should Know About Image-Based Backup
    10 Quick Things The IT Channel Should Know About Image-Based Backup

    Ask any expert about backup and disaster recovery (BDR) and you’ll quickly learn it is no longer what it used to be. There are more options out there than ever, and figuring out what will work best for your small to midsize business (SMBs) customers up front — before they make the investment — is essential. Image-based backup, also known as sector-based backup, is emerging as a top choice for channel partners and their SMB clients today, and that’s because it makes up for the limitations of competing alternatives in a number of ways.

  • The Cloud Is For Everyone, But Not For Everything
    The Cloud Is For Everyone, But Not For Everything

    As a business consultant to manage services providers (MSPs), I often help my clients build a cloud offering to sell to their customers. The first thing I tell them is, “The cloud is for everyone, but not for everything.” Sometimes when I say this I get that “deer in the headlights” look from them.  I then explain my thoughts to them and in this post I will explain them to you as well.

  • Leading Your Service Team Through A Merger Or Acquisition
    Leading Your Service Team Through A Merger Or Acquisition

    I can remember the day I had to go into my team’s normal meeting room and deliver the news that we had been acquired.  I had a prepared statement that we division leaders had prepared with the acquiring company which made the first seven minutes easy to get through.

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MANAGED SERVICES INDUSTRY EVENTS

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Channel Transitions – Midwest October 7 Chicago    
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