Grocery and Convenience Store IT News — April 17, 2014

In the news this week, a survey concludes mobile payments will increase by 40 percent this year. In addition, the Heartbleed Bug is on everyone’s minds, as experts scramble to determine the extent of its impact. Also in the news, a Texas liquor store reported a security breach and beacon technology is allowing retailers to monitor customer in-store behavior and link it to their mobile technology.

  • Restaurant And Hospitality IT News for VARs — April 16, 2014
    Restaurant And Hospitality IT News for VARs — April 16, 2014

    In Hospitality News this week, Google Wallet payments can only be made on a device that supports HCE. Also, both full-service and quick-service restaurants can benefit from smartphone technology, and quick-service spending increased in March. Also, a recent survey showed that free Wi-Fi is the top demand for travelers, and European hotels are responding to that need. 

  • Field Service IT News – April 15, 2014
    Field Service IT News – April 15, 2014

    In the news, Zebra Technologies will acquire Motorola Solutions' Enterprise business. Also, articles share insights into benefits of cloud solutions, BYOD security, overlooked benefits of management tracking solutions, and how work-order systems not only improve response times, but also provide data about costs and equipment use. 

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CURRENT ISSUE

  • Top Challenges Facing The Retail IT Channel

    Resellers are always interested in what one another are doing. That’s one of the reasons our feature articles and case studies are so popular. It’s also a reason why the networking portion of industry events is found to be so valuable. At RSPA INSPIRE earlier this year, attendees broke up into groups to share information on challenges and changes facing the market. I was glancing through my notes from that session and thought the information would be interesting to those not in the room.

  • A “No BS” Approach To Growing Recurring Revenue Sales

    This MSP’s 4-step business strategy, which is based on KPIs (key performance indicators) and years of hard-learned lessons, is resulting in 55%-plus service-based profit margins.

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Hunting Manufacturer Streamlines Shipping And Inventory System

Memphis-based Avery Outdoors manufactures hunting equipment primarily for the waterfowl hunting market such as duck, goose and the like. According to Alan Hughes, VP and owner, Avery’s customer base consists of sporting goods stores around the country and offshore from the small mom and pop stores to larger outlets like Dick’s Sporting Goods, Gander Mountain, MAC’s and Rogers.

Patient Education Service Cures Informed-Consent Issues

Medical facilities have resolved the informed-consent dilemma with animated, multimedia and multi-technology vignettes from Vital Link.net in Bellevue, WA. The simple patient education and consent service, called VITAL Center, helps surgery candidates understand the medical procedure they'll undergo, optimizes a physician's limited patient time and improves the patient/physician relationship.

A Reseller's Guide: Unique Challenges Of Network Management In The University Marketplace

Universities and colleges are besieged by a growing number of wireless devices and increased demands on the capacity of the network. Resellers need to serve as partners as these universities struggle to find the right balance for providing service and containing costs.

5 Key Factors In Enterprise Technology Buying Decisions

Often companies want to purchase the latest and greatest automation tool because of industry buzz without fully determining if it is the best possible long term solution for their businesses.  Whether your client is choosing a new ERP, CRM, or enterprise content management system, enterprise level technology buying decisions are crucial to their business. Helping your clients make the right technology purchase can make or break that company’s success and your status as a trusted advisor.

5 Features All Cloud Platforms Should Possess

Managed services providers (MSPs) face an array of complex questions as they decide whether to migrate workloads to and between clouds.

4 Reasons Healthcare Facilities Need New Wireless Applications

Generally speaking, healthcare has been a laggard in the adoption of mobile wireless technologies compared to other industries such as retail and hospitality. But with the introduction of smaller devices, smartphones, and tablets, the need for increased mobility in hospitals has accelerated dramatically in the past few years.

Infographic: How To Keep Pace With New Customer Demands In Stores

This Infographic from NEC addresses shoppers buying behaviors in five key areas retailers are facing today.

Numa Networks' Pure-Play MSP Strategy Pays Off With N-Able By SolarWinds

When Numa Networks launched in 2009 as a pure-play MSP, they moved from a traditional break-fix IT services model to a proactive approach that addresses on-going customer needs to build their business. Key to their success has been the integration of N-able’s remote monitoring and management (RMM) technology.

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Partner Program
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POS & Payment Processing Guide

Best Channel
Vendors 2014

Partner Program Insider 2014 BSM Annual POS Guide 2013 Best Channel Vendor 2014 Home
Vendors share how their partner
programs can help VARs, MSPs,
and ISVs grow their businesses.
Past events, actions, and inactions have led retail VARs to a key turning point. Whether the story ends in ruin or prosperity is for each VAR to decide. Thousands of VARs, MSPs, and ISVs rate their vendor partners on 7 key criteria. Which vendors rated the best?

FEATURED SUPPLIERS

  • Mercury Payment Systems
    Mercury Payment Systems

    Mercury® provides integrated payment processing solutions that help businesses prosper. Known for secure and reliable processing, Mercury’s solutions are built into the POS, helping merchants reduce errors in data entry, manage cash flow, and minimize risk.

  • Axis Communications
    Axis Communications

    Axis is an IT company offering network video solutions for professional installations. The company is the global market leader in network video, driving the ongoing shift from analog to digital video surveillance. Axis products and solutions focus on security surveillance and remote monitoring, and are based on innovative, open technology platforms.

  • ConnectWise
    ConnectWise
    ConnectWise is the leading business management solution designed exclusively for technology organizations, such as IT solution providers, MSPs, software companies, hardware/software resellers, and System Integrators.  

     

  • APG Cash Drawer, LLC
    APG Cash Drawer, LLC

    For more than 30 years, APG Cash Drawer has been designing and delivering cash drawers with a variety of size, color, interface, and integration options. An APG cash drawer will provide years of smooth, trouble free service with virtually no downtime, no service required, and no headaches. Our cash drawers are so well constructed and so reliable that our customers install them and forget them - even in the most demanding environments.

  • Harbortouch
    Harbortouch

    Harbortouch is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the “as a service” model, Harbortouch offers an unprecedented “free” POS program that allows the company’s sales partners to offer a full-featured POS system with no up-front costs.

  • BlueStar, Inc.
    BlueStar, Inc.

    We at BlueStar, along with our mobility vendors and ISV partners, believe that offering the right tools, solutions, and education we can build a strong foundation for our partners selling and implementing mobility solutions.

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FEATURED PRODUCTS

  • TransPort Web
    TransPort Web Transport.web is the perfect solution for e-commerce merchants because it off-loads the card processing to a PCI DSS certified server.
  • Datamax-O'Neil MF2te Portable Thermal Printer
    Datamax-O'Neil MF2te Portable Thermal Printer The microFlash family offers the most rugged and reliable performance for route accounting, direct store delivery and field service workers.
  • M84Pro Series
    M84Pro Series

    When you need the muscle of an industrial printer, SATO’s M84Pro printer series is the one industry solution that customers around the world rely upon. Featuring its industrial full-metal construction the M84Pro has the strength to tackle the most demanding requirements on the shop floor, shipping dock, or any other harsh environment requiring dependable 24x7 operations.

  • Honeywell Dolphin 7800 Enterprise Digital Assistant (EDA)
    Honeywell Dolphin 7800 Enterprise Digital Assistant (EDA) For demanding mobile workforce applications that require multiple tasks be completed in a limited amount of time, Honeywell’s Dolphin® 7800 rugged enterprise digital assistant (EDA) delivers multi-purpose computing, communication, and data collection at desktop-like speed, empowering workers to get the job done, regardless of location.
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ABOUT BUSINESS SOLUTIONS

Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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