Managed Services, Backup And Recovery, And Networking News From March 2015

Each month, Business Solutions reports news on business in the channel. This month in managed services, backup and recovery, and networking news, CompTIA launches Cloud Trustmark+, Quosal adds video feature, ZyXEL releases a new 802.11ac access points series, Ingram Micro makes cloud-related announcements, Intronis adds new features to ECHOplatform, Brother introduces desktop scanning solutions for SMBs, Vorex announces a partner referral program, LabTech Software releases LabTech 10, and ConnectWise releases ConnectWise 2015.3.

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CURRENT ISSUE

  • Why RMM Is Right For Retail
    Why RMM Is Right For Retail

    While it requires a different mindset for retail VARs who aren’t used to selling annuity services, remote monitoring and management (RMM) is a service that retail customers need.

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PREMIUM CONTENT

ONC CHIO: Build Person-Centered IT Solutions For Healthcare

Dr. Michael McCoy, the first chief health information officer (CHIO) for the Office of the National Coordinator for Health Information Technology (ONC), told Business Solutions at HIMSS15 held in Chicago April 12-16 that an approach to health IT solutions that makes sense is “to put the individual at the center of interoperability.”

Momentum Builds In EMV Transition: Solutions Providers, Don’t Get Left Behind

Progress in EMV migration in the U.S. is building momentum, according to Karen Cox, VP of payments and retail solutions for Moneris Solutions.

6 Key Requirements For A Profitable NOC + Help Desk Service

How to improve your scalability and profitability with an outsourced NOC and Help Desk solution.

SMBs Cloud First Answer For Windows Server 2003 EOL

Microsoft ends its support for Windows Server 2003 on July 14, 2015, affecting 24 million systems, most of those belonging to SMBs, according to Microsoft statistics. The retirement of this product offers SMBs the opportunity to restructure their technology environments to better maximize cash flow, provide better access to applications and files their workforce needs, and provide improved network security.

Advice For A New MSP: Rediscover The Profitability Of Projects

Fifteen years ago, the margin pressure faced by VARs by the success of Dell's direct online sales model (and the many others that followed) created the conditions for the evolution of the IT industry from the VAR to the managed services provider (MSP) — transitioning from making retail margins to a recurring revenue model with aligned interests was an exciting salvation for many IT businesses and professionals around the world.

20 Great Books That Can Help Build Your IT Solutions Provider’s Leadership Team

Building a leadership team is an ongoing challenge. Yet it is one of the single most important tasks an owner/entrepreneur must do. Fortunately, there are many great books that can help make the task a little simpler.

4 Tips For Improving Financial Reporting

Accurate and timely financial reporting can be a valuable tool in managing any size business. A leadership team equipped with accurate financial data is empowered to make quicker, more informed decisions and effectively keep up with changing market conditions.

3 PSA Pitfalls MSPs Should Avoid

One of the most important aspects of running a successful managed services practice is being as efficient as possible. To address this need, many solutions providers rely on professional services automation (PSA) software. Selecting a PSA tool is a significant decision, since the software can and should become the heart of an managed service provider’s (MSP’s) operation.

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SPECIAL REPORTS

Partner Program
Insider

POS & Payment Processing Guide

Best Channel
Vendors 2015

Partner Program Insider 2014 BSM Annual POS Guide 2014 Best Channel Vendor 2015
Vendors share how their partner
programs can help VARs, MSPs,
and ISVs grow their businesses.
What you’ll find in this guide is an assortment of advice from leaders in the industry to help motivate you and, hopefully, stimulate action. Thousands of VARs, MSPs, and ISVs rate their vendor partners on 7 key criteria. Which vendors rated the best?
 

A VAR & MSP's Guide To Health IT Trends

A VAR & ISV's Guide To EMV

Business Solutions Executive Insight 2014

A VAR & MSP's Guide To Health IT Trends EMV for VARs Channel Executive Insights
See how you can expand your business by taking advantage of the rapidly changing healthcare IT industry. If you feel like EMV is currently a point of frustration with the distant hope of turning into something lucrative, you’re not alone. Channel leaders discuss trends you can take advantage of to help grow your business.

FEATURED SUPPLIERS

  • WorldPay
    WorldPay

    Worldpay US, a division of The Worldpay Group, provides and develops industry-leading payments processing products and services to ISV/VARs and merchants large and small. Verticals include retail, grocery, petroleum, restaurant, and many others. Innovation and investment allow Worldpay to continue to offer a secure and reliable payments platform.

  • AVG Technologies USA, Inc.
    AVG Technologies USA, Inc.

    AVG is a global security software maker protecting more than 100 million active users in 170 countries from the ever-growing incidence of Web threats, viruses, spam, cyber-scams and hackers on the Internet.

  • APG Cash Drawer, LLC
    APG Cash Drawer, LLC

    For more than 30 years, APG Cash Drawer has been designing and delivering cash drawers with a variety of size, color, interface, and integration options. An APG cash drawer will provide years of smooth, trouble free service with virtually no downtime, no service required, and no headaches. Our cash drawers are so well constructed and so reliable that our customers install them and forget them - even in the most demanding environments.

  • Harbortouch
    Harbortouch

    Harbortouch is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the “as a service” model, Harbortouch offers an unprecedented “free” POS program that allows the company’s sales partners to offer a full-featured POS system with no up-front costs.

  • CharTec
    CharTec

    CharTec is the SMB channel's leading provider of recurring revenue based training for sales, operations, leadership, and marketing. Its 20,000 square foot MSP and IT training facility is the largest in North America and is integrated into a thriving multi-million dollar MSP.

  • MAXfocus
    MAXfocus

    At MAXfocus we provide over 12,000 MSPs and IT support companies globally with the integrated Remote Monitoring, Mail Security, Backup and ServiceDesk capability you need to make your clients’ lives easier. We also provide free training, sales and marketing materials to help build your business.

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FEATURED PRODUCTS

  • PowaPOS T25
    PowaPOS T25

    PowaPOS T25 is the first truly all-in-one point-of sale system designed specifically to take advantage of the growing demand for tablet-based payments.

  • Stratis™ Tablet Holder For Cash Drawer Integration
    Stratis™ Tablet Holder For Cash Drawer Integration

    APG’s Stratis™ tablet holder is designed for retailers who are installing mobile and/or Thin (Thinbility) iPad ® based point of sale applications. POS software is moving to tablets and to the cloud for easy accessibility and instant reporting. Designed to allow the retailer to take advantage of the small foot print tablet, the Stratis™ tablet holder adds an elegant look to your POS environment.

  • CharTec Marketing Lab
    CharTec Marketing Lab

    Discover how marketing drives sales and get more prospects in your sales funnel at the CharTec Marketing Lab. Let our experts guide you through all things marketing: Campaign Development, Branding, Social Media, Strategy, Content Development, and more. Empower your Marketing staff and achieve success by consistently delivering on your marketing objectives!

  • N-central® - Award-Winning RMM & MSP Service Automation Platform
    N-central® - Award-Winning RMM & MSP Service Automation Platform

    N-central® is a #1 rated MSP Service Automation Platform. N-central is both flexible and powerful. Deliver best-of-breed services across multiple networks and sites - all from a single pane of glass.

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ABOUT BUSINESS SOLUTIONS

Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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BSM is the recipient of the RSPA 2014 Gold Medallion Award.

BSM Wins RSPA Gold Medallion