What Does The FCC Net Neutrality Ruling Mean For Your Education IT Clients?

The FCC has ruled in support of net neutrality, meaning Web traffic for all users will be treated equally and denying the creation of so-called “fast lanes” of access for a higher fee.

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PREMIUM CONTENT

Keys To Managing Customer Relationships

The keys to managing customer relationships are the same as managing any personal relationship. It boils down to listening, being good partner, having good rapport, building trust, being transparent, having integrity, and being there when someone needs you. A good customer-vendor relationship is like a successful marriage.

How EMI And BI Drive Operational Performance For Your Manufacturing Clients

To be able to leverage enterprise manufacturing intelligence (EMI) and business intelligence (BI), it is importance to understand what each brings to the table for a manufacturer. Do you know the differences between enterprise manufacturing intelligence (EMI) and business intelligence (BI)? Are they interchangeable? Complementary?

How To Manage An Underperforming Salesperson: VARs Weigh In

Acclaimed business author Chip Heath did more than just present a pre-planned speech at the RSPA INSPIRE 2015 Conference. He engaged the 100+ retail IT channel executive attendees in real-world problem solving within the framework of his presentations, including a mini-workshop that featured resellers sharing their biggest dilemmas.

VAR Tells How Wine + Technology Can Enhance The Customer Experience

One of the topics of Business Solutions’ Retail IT VAR Of The Future Conference, May 12-13, at Bally’s Las Vegas, is how retail VARs can enhance the customer experience their merchant clients provide.

Sorting Through The Tablet POS OS Debate

In an interview with Business Solutions, John Giles, president of Future POS, offers his insights into tablet POS (point of sale) for hospitality and retail — specifically the issue of the choice of operating system and what that means in terms of the devices that will run it and the cost.

ScanSource’s Dixon: Where Mobility Fits In Retail And Hospitality

Greg Dixon, CTO and technology evangelist at ScanSource explains the role of mobility in retail and hospitality, device features that support mobile applications, and advice for your retail and hospitality IT customers that can help them with their decision to deploy mobile solutions.

5 Reasons Your IT Clients Should Adopt A Business Rules Management System

Today’s enterprise is working harder than ever for increased effectiveness and agility in business operations. The management of business decisions is a critical means to achieving these goals, and operations and IT teams should be able to quickly modify the business rules that affect decisions.

How’s Your Brand? Is It Time To Rebrand?

A brand is the sum total of all perceptions in your target customers’ minds, a synergy of the entire customer experience. This includes what your customers think of you and their reflections on everything you present to the outside world. 

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SPECIAL REPORTS

Partner Program
Insider

POS & Payment Processing Guide

Best Channel
Vendors 2015

Partner Program Insider 2014 BSM Annual POS Guide 2014 Best Channel Vendor 2015
Vendors share how their partner
programs can help VARs, MSPs,
and ISVs grow their businesses.
What you’ll find in this guide is an assortment of advice from leaders in the industry to help motivate you and, hopefully, stimulate action. Thousands of VARs, MSPs, and ISVs rate their vendor partners on 7 key criteria. Which vendors rated the best?
 

A VAR & MSP's Guide To Health IT Trends

A VAR & ISV's Guide To EMV

Business Solutions Executive Insight 2014

A VAR & MSP's Guide To Health IT Trends EMV for VARs Channel Executive Insights
See how you can expand your business by taking advantage of the rapidly changing healthcare IT industry. If you feel like EMV is currently a point of frustration with the distant hope of turning into something lucrative, you’re not alone. Channel leaders discuss trends you can take advantage of to help grow your business.

FEATURED SUPPLIERS

  • Datto Inc.
    Datto Inc.

    Datto Inc. is an award-winning vendor of backup, disaster recovery (BDR) and intelligent business continuity solutions, providing best-in-class technology and support to its 5,000+ channel Partners throughout North America and Europe.  Datto is the only hybrid-cloud BDR vendor that provides instant on- and off-site virtualization of servers and workstations, achieved through its Inverse Chain Technology.

  • Harbortouch
    Harbortouch

    Harbortouch is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the “as a service” model, Harbortouch offers an unprecedented “free” POS program that allows the company’s sales partners to offer a full-featured POS system with no up-front costs.

  • StorageCraft Technology Corporation
    StorageCraft Technology Corporation

    StorageCraft Technology Corporation is a premier software company focused on helping you backup fast and recover faster. StorageCraft develops innovative disk-based backup, disaster recovery, system migration, data protection and security solutions for servers, desktops and laptops.

  • PowaPOS
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    PowaPOS, a division of Powa Technologies, is the physical retail component of the company’s omni-channel product line. The PowaPOS T25 is the first purpose built, all-in-one hardware platform designed for iOS, Android and Windows tablets. Because we believe in the power of the development community to create rich software applications that meet the needs of the marketplace, the PowaPOS T25 is the first tablet POS to provide universal support for any tablet, any application. Though our single API SDK, developers can integrate the T25’s beautifully and intelligently placed peripherals - full size thermal printer, PowaPOS 2D Scanner, swivel position sensor, and PowaPOS Cash Drawer - as well as EMV and Apple Pay-ready payment devices. All with a single power cord. The PowaPOS T25 is an all-in-one and one-for-all POS platform.

  • ConnectWise
    ConnectWise
    ConnectWise is the leading business management solution designed exclusively for technology organizations, such as IT solution providers, MSPs, software companies, hardware/software resellers, and System Integrators.  

     

  • SATO America
    SATO America

    Today, SATO continues its tradition of designing and manufacturing high-quality industrial printers that deliver reliable performance with each print job.

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FEATURED PRODUCTS

  • Link Gateway
    Link Gateway

    Your World-Class Connection to Payment Processing.

  • AVG CloudCare
    AVG CloudCare

    With the new version of AVG CloudCare™ the complexity, cost and hassle for you and your customers in removing old protection software has been eliminated with a single click.

  • SATO S84/86-ex Series High Performance Print Engines
    SATO S84/86-ex Series High Performance Print Engines

    Maximize productivity for 24/7 mission critical applications. SATO's flagship print engines are used by the world's best print and apply systems.

  • SATO Thermal Transfer Ribbons
    SATO Thermal Transfer Ribbons

    SATO offers competitively priced ribbons for most thermal printers. Our genuine SATO branded ribbons are designed to maximize the life of your print heads and consistently provide great print quality.

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ABOUT BUSINESS SOLUTIONS

Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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BSM is the recipient of the RSPA 2014 Gold Medallion Award.

BSM Wins RSPA Gold Medallion