Study Shows Phishing Is Directly Related To 83% Of Security Concerns

A majority of all security concerns are directly related to phishing risks, according to a recent study from KnowBe4 and Osterman Research, but nearly 80 percent of those polled also say they have seen no improvement in the ways they proactively approach phishing.  In fact, one-third see the problem actively worsening.

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Using the right RMM (remote monitoring and management) platform is critical to building a sustainable and profitable managed services practice.

Super Taco Super-Sizes Sales And Customer Engagement With Kiosk Solution

Established in 1991, Super Taco Mexican Restaurants serves authentic, home-style Mexican food that has been recognized by local media as “the best in town.” In addition to preparing food from unique recipes and using only the freshest ingredients, the operator prides itself on valuing its customers and providing the highest caliber of services to patrons of its four locations in the Sacramento, California area.

Comprehending The True Opportunities In Engineering Applications Software

The technical applications software market* — those covering industries such as architecture, utilities, and manufacturing utilizing software such as PLM (product lifecycle management), CAD/CAM (computer-aided design/computer-aided manufacturing) and GIS (geographical information system) for engineering design — is highly detailed.  Utilizing this software in a business environment means careful selection of the most useful of this software — and with a minimum of overlap.

Stuck On Your IT Services Business Strategic Plan? How A Coach Can Help Jump Start Progress

I heard Verne Harnish speak at a conference a few years ago.  He said many great things but the most impactful (to me at least) observation he shared was around coaching.  He shared how Tiger Woods, who at this point was at the pinnacle of his career, was impacted by a coach.

IT Solutions Providers: Which Lake Are You In?

When I was in college, I spent my summers working at a YMCA camp. I was responsible to keep all the trails, playing fields, and general areas mowed. I also did some general maintenance stuff around the camp as well. Occasionally, I would get to do some work down by the lake. It was here that I would witness hundreds of kids get in a canoe, many of them for the first time.

5 Steps To Building Profitable Customer Relationships

If relationships were effortless, they wouldn’t be the stuff that countless films, songs, and self-help books are made of. Customer relationships are no exception. And knowing how to cultivate and manage those relationships is essential to growing your profitability.

7 Things To Know When Launching An IT Services Practice

In the IT business today if all you do is sell product, you’re at a severe disadvantage. Customers would rather do business with a trusted advisor that can tailor IT services to their needs and help with strategic business decisions, not just a product supplier.

5 Ways To Create Amazing Customer Experiences

We live in an “always on” world, where information is constantly at our fingertips and the expectation for immediate responses is the norm. When customers contact a business, they don’t want to wait on “hold” while an agent searches for answers. If customers don’t get the service they expect, they hang up or click over to the competition. According to Forrester, 90 percent of customer service decision makers believe that delivering good service is critical to their company’s success. That’s why customer experience management, now more than ever, is a top strategic priority.

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Partner Program
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POS & Payment Processing Guide

Best Channel
Vendors 2015

Partner Program Insider 2014 BSM Annual POS Guide 2014 Best Channel Vendor 2015
Vendors share how their partner
programs can help VARs, MSPs,
and ISVs grow their businesses.
What you’ll find in this guide is an assortment of advice from leaders in the industry to help motivate you and, hopefully, stimulate action. Thousands of VARs, MSPs, and ISVs rate their vendor partners on 7 key criteria. Which vendors rated the best?
 

A VAR & MSP's Guide To Health IT Trends

A VAR & ISV's Guide To EMV

Business Solutions Executive Insight 2014

A VAR & MSP's Guide To Health IT Trends EMV for VARs Channel Executive Insights
See how you can expand your business by taking advantage of the rapidly changing healthcare IT industry. If you feel like EMV is currently a point of frustration with the distant hope of turning into something lucrative, you’re not alone. Channel leaders discuss trends you can take advantage of to help grow your business.

FEATURED SUPPLIERS

  • Dell Software Inc.
    Dell Software Inc.

    Dell provides end-to-end solutions leveraging our combined breadth and depth of software and system competencies. We enable partners to differentiate their offerings and drive recurring revenue generating IT as a Service (ITaaS). These offerings will accelerate customer onboarding, ensure cost-effective scalability and heterogeneous manageability across a broad range of ITaaS workloads for Enterprise and SMB customers.

  • Creditcall Corporation
    Creditcall Corporation

    Creditcall makes card acceptance simple from any device, anywhere. Whether attended, unattended, online or mobile payments, our award-winning EMV-ready payment gateway and EMV Migration solutions are at the very heart of our clients’ businesses, ensuring payments flow – all day, every day.

  • PowaPOS
    PowaPOS

    PowaPOS, a division of Powa Technologies, is the physical retail component of the company’s omni-channel product line. The PowaPOS T25 is the first purpose built, all-in-one hardware platform designed for iOS, Android and Windows tablets. Because we believe in the power of the development community to create rich software applications that meet the needs of the marketplace, the PowaPOS T25 is the first tablet POS to provide universal support for any tablet, any application. Though our single API SDK, developers can integrate the T25’s beautifully and intelligently placed peripherals - full size thermal printer, PowaPOS 2D Scanner, swivel position sensor, and PowaPOS Cash Drawer - as well as EMV and Apple Pay-ready payment devices. All with a single power cord. The PowaPOS T25 is an all-in-one and one-for-all POS platform.

  • CharTec
    CharTec

    CharTec is the SMB channel's leading provider of recurring revenue based training for sales, operations, leadership, and marketing. Its 20,000 square foot MSP and IT training facility is the largest in North America and is integrated into a thriving multi-million dollar MSP.

  • ConnectWise
    ConnectWise
    ConnectWise is the leading business management solution designed exclusively for technology organizations, such as IT solution providers, MSPs, software companies, hardware/software resellers, and System Integrators.  

     

  • AVG Technologies USA, Inc.
    AVG Technologies USA, Inc.

    AVG is a global security software maker protecting more than 100 million active users in 170 countries from the ever-growing incidence of Web threats, viruses, spam, cyber-scams and hackers on the Internet.

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  • MAX RemoteManagement
    MAX RemoteManagement

    In 10 minutes. For just a few pennies per day. MAX RemoteManagement™ delivers an easy, affordable solution for IT support and Managed Service Providers (MSPs) who are looking to take better care of their clients at less cost.

  • APG Series 3000 Cash Drawer
    APG Series 3000 Cash Drawer

    The Series 3000 is a high capacity cash drawer built to support heavy coin loads.

  • PowaPIN
    PowaPIN

    The market is on the move and as more and more customers buy from their mobile devices, PowaPIN helps businesses keep one step ahead of them. Small, stylish and perfectly formed, PowaPIN is the ideal companion to the T25, or with any mPOS smartphone or tablet.

  • SATO S84/86-ex Series High Performance Print Engines
    SATO S84/86-ex Series High Performance Print Engines

    Maximize productivity for 24/7 mission critical applications. SATO's flagship print engines are used by the world's best print and apply systems.

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ABOUT BUSINESS SOLUTIONS

Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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BSM Wins RSPA Gold Medallion