White Papers & Case Studies

  1. Prevent SMB Data Breaches
    2/29/2012
    Today’s business environment can hardly be imagined as fully functional without a connection to the Web and indispensable applications such as email, instant messaging, voice over IP, Web sites, and file servers. Securing this type of communication must be a key concern for all companies, regardless of their size or main activity. By Loredana Botezatu and Ioana Jelea, e-threats analysis and communications specialists, BitDefender
  2. Virus Naming. The “Who’s Who?” Dilemma
    2/29/2012
    Anyone who has ever created something new is granted the right to baptize it. However, given that they are born under the sign of destruction and disruption, viruses are an exception to this rule. By BitDefender
  3. Milnsbridge Exceeds Goals Using New RMM Technology
    2/24/2012
    Five years ago, Milnsbridge IT Voice & Data (MVD) elected to go “all in” on managed services.
  4. Going Beyond RMM
    2/24/2012

    A recent study by Ovum, a consulting company that specializes in telecom and software, predicts a fast and growing market for managed services.

  5. Getting Control Of Customer Group Policy Environments
    2/23/2012
    This might sound like a common scenario. You come upon a new customer’s site, ready to on-board them, and you find Windows desktops and servers with a variety of security and lockdown settings – some perhaps causing issues for users or preventing certain operations from functioning correctly. By Darren Mar-Elia – Microsoft Group Policy MVP and founder of GPOGUY.COM
  6. The Case For Managed Services
    2/23/2012
    Copiers and equipment vendors are a critical part of the office solutions market. Despite predictions made roughly 30 years ago, the paperless office has not materialized and businesses across North America are still big consumers of paper, especially copier paper.
  7. A New RMM Helps Quadruple An MSP’s Sales In Three Months
    2/23/2012
    After a year of diligently reviewing and testing 15 different remote monitoring and management (RMM) platforms, Paul Kamberis, owner of Paul On Call Computer Service LLC (POCCS), found exactly what he was looking for.
  8. Accelerating Backup & Continuity For Small And Midsize Businesses
    2/23/2012
    Integrated Enterprise Solutions, Inc., (IES) is a full-service IT provider in the mid-Hudson River valley region of New York State. As a specialist in providing total IT support and service to customers that have no internal IT staff, as well as a consultant to larger companies on specific projects and technologies, IES understands that clients of all sizes need enterprise-class solutions to protect their mission-critical data, prevent business outages, and satisfy data retention requirements. By Axcient
  9. UPS Basics
    12/5/2011
    Budgeting for electricity, securing adequate supplies of it, and finding ways to use less of it are all common topics of conversation among data center operators. Ensuring that the power their IT resources rely on is both dependable and clean, sadly, can sometimes be an afterthought. By Chris Loeffler, product manager, Eaton Corporation, and Ed Spears, product manager, Eaton's Power Quality Solutions
  10. The Importance of Storage in eDiscovery
    11/8/2011
    While you may not know it, storage plays a huge role in all aspects of eDiscovery. It's easy to take storage for granted and think of it as the commodity on which data resides, but that would drastically underestimate the importance of storage to optimizing eDiscovery programs.