Acclaimed business author Chip Heath (pictured, right) isn’t just speaking at the Retail Solutions Providers Association (RSPA) INSPIRE 2015 Conference — he’s carving out significant time to engage with retail IT channel executives in the audience. Here’s a portion of the Q&A from Heath’s January 26 discussion.
GROCERY & CONVENIENCE STORE MAGAZINE ARTICLES
A Marriage Of Technology & Profitability
Each year, we give you this guide with one purpose in mind: to educate you on the latest trends in the most lucrative verticals out there, while providing a handy partner program reference to some of the leading vendors in the market today. Why this combination?
Mobile, Omni-Channel At The Crossroads Of Opportunity
A veteran retail solutions integrator says mobile and omni-channel are so intertwined, you can’t determine where one ends and one begins. You should be prepared to sell both.
Placing All Bets On Workforce Management
This ISV’s all-in approach to developing a complete, modular-based WFM (workforce management) and human capital management solution was key to its 20-percent+ revenue growth in 2013.
GROCERY & CONVENIENCE STORE PREMIUM CONTENT
4 Ways IoT Will Transform E-Commerce
There’s a moment of panic when we can’t find our phones. There is somehow a sense of security that comes from feeling that electronic rectangle in our pockets. The rise of mobile technology has made our smartphones and tablets the head of our personal nerve centers. They take pictures, notes, connect us to social media and even now allow us to lock our doors and turn off our thermostats remotely. We live in an era of smart technology where everything connects to everything, and we’re constantly on the grid.
The Next Frontier For Telecom Providers: Merchant POS
Many industry insiders would agree that the past 15 years have represented a marvelous period for communications providers and VARS, who by many accounts, successfully led customers through a sometimes difficult — but ultimately beneficial — transition to emerging technology that has made an undeniable impact on business performance.
Will 2015 Mark The End Of The Backup Appliance?
And, if so, what does that mean for your margins?
6 New Concerns Merchants Have About EMV
As the United States makes the transition toward accepting chip cards, the merchant has plenty to be concerned about. Since the liability is shifting to the merchant, it is they that have to adopt and implement the chip-capable hardware and software. Your merchant clients feel the burden of having to become the expert in EMV adoption and all the other things that go with it. Some concerns are easy to identify, such as costs and training.
Channel Sales Vendor/Partner Relationships: What Vendors Want (Part 7)
It’s not love at first sight. It is all about the relationship between the vendor and the partner if a channel sales partnership is to be successful. A better understanding of what a vendor expects from a partner helps the solution provider make well informed and prudent business decisions that have a positive and profitable impact on their organization.
GROCERY & CONVENIENCE STORE HEADLINES
TSYS And Ingenico Group To Offer EMV, NFC And Apple Pay-Enabled POS Payment Solutions
TSYS, a leading global payments provider, and Ingenico Group, global leader in seamless payments, recently announced a new agreement to offer merchants a seamless and secure solution for accepting all payment types, including magnetic stripe, EMV, NFC and Apple Pay.
GROCERY & CONVENIENCE STORE MULTIMEDIA
Fast Receipt Printer Demo By CognitiveTPG At NRF 2015
One of the products at the 2015 NRF show that caught my eye – though my eyes couldn’t quite catch up to it – was the A799II thermal receipt printer by CognitiveTPG. Promoted as the “fastest receipt printer,” the A799 shows in this video it can print the over 4,500-word United States Constitution in about 9 seconds. Cognitive executives told me the demonstration was inspired by French artist/engineer Thibault Brevet who presented at the SXSW Conference in 2014.
View From The Top Panel Talks As-A-Service, EMV
Industry leaders shared their insights on as-a-Service, EMV, mobility, the state of the retail industry, and channel sustainability during the View From The Top: Leadership Panel Discussion at this year’s Retail Solutions Providers Association’s RetailNOW.
PAR Technology Shows Mobility Solution At RetailNOW 2014
At RSPA’s RetailNOW 2014, Aug. 4-6 in Orlando, FL, Mark Bunney, senior director of product marketing for PAR Technology, demonstrates the new PAR Tablet 8, an enterprise mobility solution for hospitality and retail.