managed services PSA RMM SaaS resource center managed services PSA RMM SaaS resource center

Study: IT Decision Makers Keep Sensitive Data In The Cloud

A study from Vormetric reveals 60 percent of U.S. IT decision makers surveyed keep sensitive data in the cloud.  The 2015 Vormetric Insider Threat Report (ITR) is based on a survey conducted online on its behalf by Harris Poll in fall 2014 among 818 IT decision makers globally, including 408 in the United States, and analysis was performed in conjunction with analyst firm Ovum. 

More Articles

MSP-FOCUSED MAGAZINE ARTICLES

  • 4 Mistakes To Avoid When Selling Healthcare IT
    4 Mistakes To Avoid When Selling Healthcare IT

    Healthcare IT solutions providers need to educate themselves — and maybe their clients, as well — on health IT-related regulations and on the solutions that meet their needs while keeping them in compliance.

More Articles

MSP-FOCUSED EXECUTIVE COMMENTARY

  • SMBs Are Getting Their Feet Wet With Hybrid Cloud Storage Solutions
    SMBs Are Getting Their Feet Wet With Hybrid Cloud Storage Solutions

    I am likely preaching to the choir when I say, introducing small-to-medium sized business clients (SMB) to a new, highly innovative, many times expensive technology solution is no easy feat.  Actually, the introduction isn’t really the hard part — getting that PO signed-off is where it becomes tricky.

  • 5 Effective Ways To Help Your IT Clients Manage Passwords
    5 Effective Ways To Help Your IT Clients Manage Passwords

    Managing passwords can get overly complicated. Here are some tips to remember as an IT solutions provider along with how you can make the process easier for end users.

  • The White House Is Jumping On The Chief Data Officer Trend, Will Enterprises Follow Suit?
    The White House Is Jumping On The Chief Data Officer Trend, Will Enterprises Follow Suit?

    Government isn’t known for being on the cutting edge of innovation, because bureaucracy often interferes with decision making. It takes a lot of waiting and discussing before something actually gets done, especially when compared to the more nimble private sector.

  • 3 Easy Ways For MSPs To Report Their Way To A Better Customer Relationship
    3 Easy Ways For MSPs To Report Their Way To A Better Customer Relationship

    The best managed services relationships are built around trust. As celebrated business leader Steven Covey once said, “Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships.” For managed services providers (MSP), trust comes from showing continuous value to customers over time. A relationship founded on trust is a powerful way for an MSP to protect critical business relationships from competitors as well.

  • How To Quickly Integrate A New Salesperson Into Your IT Company, Part 1
    How To Quickly Integrate A New Salesperson Into Your IT Company, Part 1

    I was asked by one of our peer group members to provide some advice as it related to the hiring and onboarding of a new salesperson. The potential hire did not have an IT industry background.  So my advice to him was twofold, focusing around how to get the non-IT person up to speed and how to quickly integrate the new hire into their company.

More MSP-Focused Executive Commentary

MSP-FOCUSED WHITE PAPERS & CASE STUDIES

  • 4 Signs It’s Time For A New RMM
    4 Signs It’s Time For A New RMM

    Using the right RMM (remote monitoring and management) platform is critical to building a sustainable and profitable managed services practice.

  • Golden Rules To Develop A Winning Sales Strategy

    What sets your business apart from the competition may not be just having great products and a good technical team. They may have developed a sales strategy that has led to their success.

  • Don’t Let A Disaster Be Your First Backup Test

    This ebook gives you a glimpse into the importance of testing backups and offers best practices for how and when to test so that when hardware failure, user error, or even a disaster wipes out your systems, you can recover with speed and confidence.

More White Papers & Case Studies

MANAGED SERVICES EVENTS

HP Global Partner Conference March 16-18 Las Vegas
Channel Partners Big Show March 16-18 Las Vegas
CompTIA Member Meeting    March 24-26 Ponte Vedra, FL
ASCII Summit 2 – Columbus March 25-26 Columbus, OH    
ISC West Exhibit Hall: April 15-17,
SIA Education@ISC West: April 14 – 16
Las Vegas
MSP World March 26-27 Orlando    
Interop March 27-April 1 Las Vegas    
HIMSS April 12-16 Chicago    
Cisco Partner Conference April  27-30 Montreal    
Kaseya Connect April 12-16 Orlando, FL    
TechSelect Partner Conference April 21-24 New Orleans    

IT Sales and Marketing Boot Camp

(Robin’s Big Seminar)

April 22-25 Nashville, TN    
ASCII Success Summit April 30-May 1 Austin, TX    
IMOne Spring May 3-6 Orlando, FL    
EMC World May 4-7 Las Vegas    
HTG Peer Groups Centralized Meeting May 4-8 Dallas, TX    
Autotask Community Live May 17-19 Miami, FL    

1COMM Partner Conference

(ScanSource Catalyst)

May 19-21 Greenville, SC    
ASCII Success Summit      May 28-29 Chicago    

ABOUT MANAGED SERVICES

Managed services are outsourced services for which the management and responsibilities are handled by a service provider. Some common managed services include professional services automation (PSA), remote monitoring and management, mobile device management, business applications, postage, transportation, database management, information services, communication services, and many more. Nearly any piece of software or business application available today can be offered as software as a service (SaaS).

A managed service provider (MSP) is an individual or organization that handles the management and upkeep of a provided service and is responsible for delivering and maintaining the service. Managed services often operate on a near-fixed or flat monthly payment model, sometimes with an initial up-front cost for setup which creates a consistent revenue stream for managed service providers. MSPs may often use a Vendor Management System (VMS) to provide both parties with detailed analytics and data about the services being provided. In addition to the VMS, the deployment and control of customers' managed services is often done with specialized software known as Remote Monitoring and Management (RMM) software. The MSP business model has become more common due its success and the consistent revenue stream that it provides. Some value-added resellers (VAR) also offer products and services with a similar recurring-payment model.

Many government agencies use managed services and many fortune 500 companies take advantage of them as well. Managed services can replace the traditional off-the-shelf resale method, but switching poses many challenges including a more complex billing process and a new sales process which is more service based.

Newsletter Signup
Newsletter Signup
Get the latest channel trends, news, and insights
By clicking Sign Me Up, you agree to our Terms and that you have read our Privacy Policy.

FEATURED MSP-FOCUSED PRODUCTS

  • LabTech Remote Monitoring And Management
    LabTech Remote Monitoring And Management

    Partner-driven innovation is the main focus at LabTech Software, fueling our drive to develop and enhance product features and functionality that expand our partners’ service offerings. With vast field experience as a managed service provider (MSP), LabTech Software values and incorporates partner-based input and feedback in developing a truly efficient, revenue producing remote monitoring and management (RMM) platform.

  • Mid-Market Services (MMS)
    Mid-Market Services (MMS)

    MMS services are designed around a larger, more complex IT infrastructure typically used by small and mid-sized businesses with up of up to 250 employees/users and a minimum of four (4) and a maximum of 100 servers or network devices.

  • Zenith Infotech CPR (Certified Partner Reseller) Program
    Zenith Infotech CPR (Certified Partner Reseller) Program Zenith Infotech invites you to breathe life into your already successful business by enrolling in our Gold or Platinum CPR program to receive added benefits that will help you to grow your business and put money back into your pocket. These programs include a free BDR and SmartStyle unit (*programs vary), cash back incentives, as well as reimbursement on marketing funds. Gold or Platinum members can take advantage of our exclusive Zenith University which provides online learning and product certifications.
  • StorageCraft® ShadowProtect® IT Edition™
    StorageCraft® ShadowProtect® IT Edition™ StorageCraft® ShadowProtect® IT Edition™ is the tool of choice for many IT professionals and consultants. ShadowProtect backs up everything on your Windows system - operating system, settings and data - and saves it to an external storage device.
More Featured Products For MSPs

MSP-FOCUSED MULTIMEDIA

  • CloudFounders Equips MSPs To Offer Cloud Solutions
    CloudFounders Equips MSPs To Offer Cloud Solutions

    At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Jonathan Kos, VP of sales at CloudFounders, tells how managed services providers can leverage CloudFounders’ white-labeled products to offer privately hosted cloud solutions. 

  • WorldPay Tells How Payment Solutions Can Lead To Recurring Revenue
    WorldPay Tells How Payment Solutions Can Lead To Recurring Revenue

    At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Chester Ritchie, senior VP of strategic partnerships at WorldPay, displays payment solutions and discusses how solutions providers can establish recurring revenue streams.

  • GFI MAX Demonstrates Patch Management Feature
    GFI MAX Demonstrates Patch Management Feature

    At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Nadia Karatsoreos, community manager for GFI MAX, introduces sales engineer Andrew Crihfield who demonstrates the platform’s patch management feature.

  • N-able Help Desk Manager - Overview And Demo

    In this short video, we walk you through the powerful, full featured Help Desk Manager. Help Desk Manager delivers MSP-optimized, ITIL aligned, web-based help desk and ticketing at a price anyone can afford. Run it standalone or integrated with N-central - on premise or hosted. The choice is yours.

More Multimedia