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Autotask Survey: Cloud Security Is Top Client Concern

Your clients using cloud services are most concerned with security, according to the Autotask’s 2014 “Metrics That Matter: IT Service Provider Benchmarking Survey.” 

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MSP-FOCUSED MAGAZINE ARTICLES

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MSP-FOCUSED EXECUTIVE COMMENTARY

  • 5 Features All Cloud Platforms Should Possess
    5 Features All Cloud Platforms Should Possess

    Managed services providers (MSPs) face an array of complex questions as they decide whether to migrate workloads to and between clouds.

  • The Secret To Channel Success: Quit Using Spreadsheets
    The Secret To Channel Success: Quit Using Spreadsheets

    We all know it’s true: A lot of channel programs are still being managed with Microsoft Excel spreadsheets. It’s far more common than you’d expect, even in some of the larger companies. And, honestly, there’s nothing wrong with using spreadsheets if you want to manage a very small program, incentive, or campaign — or even analyze a set of data. But ask for anything complex, and your spreadsheet is probably creating more work than it’s doing. Here are five signs you need an incentive platform, not a spreadsheet.

  • Cyber Surveillance: 4 Things Every Healthcare Solutions Provider Should Know
    Cyber Surveillance: 4 Things Every Healthcare Solutions Provider Should Know

    Hospitals must evolve their cybersecurity to match the security standards and procedures they have developed and honed for their physical facilities. One key aspect of their physical security is 24/7 video surveillance: the ability to see who did what in their hospitals and the ability to go back in time to investigate incidents is an absolutely essential component of their security procedures.

  • MSPs And The Cloud: Finding The Right Vendor Partner
    MSPs And The Cloud: Finding The Right Vendor Partner

    It’s no secret that the managed services provider (MSP) business is a large market and has been growing steadily. In recent years, it grew by 13-16 percent to reach US$60-65 billion. The shape of the market continues to evolve and mature. As this happens, MSPs are demanding more, not just from the technology and tools that power their businesses, but also from the vendors that supply them. 

  • The Top 3 Things To Look For In A Partner Program
    The Top 3 Things To Look For In A Partner Program

    IT distribution isn’t just about products anymore — there’s an increasing focus on leading with services and solutions to drive results. Distributors are going beyond their name and becoming trusted advisors to resellers.As part of this evolution, it’s more important than ever to develop strong relationships in the channel and engage in events that provide collaboration, networking, and education. Every recipe for success looks different, but here are a few things to consider when looking for a partner program.

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MSP-FOCUSED WHITE PAPERS & CASE STUDIES

  • Numa Networks' Pure-Play MSP Strategy Pays Off With N-Able By SolarWinds

    When Numa Networks launched in 2009 as a pure-play MSP, they moved from a traditional break-fix IT services model to a proactive approach that addresses on-going customer needs to build their business. Key to their success has been the integration of N-able’s remote monitoring and management (RMM) technology.

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MANAGED SERVICES EVENTS

Ingram Cloud Summit April 7-9 Hollywood, FL
SYNNEX Spring VARNEX Conference April 13-18 Orlando, FL
ASCII SMB IT Success Summit April 16-17 Chicago
Channel Transitions – West April 29 Santa Ana, CA
Smart VAR Healthcare Summit May 6 New Brunswick, NJ
Ingram IMOne - Spring May 7-10 New Orleans       
Tech Select - Tech Data Partner Conference May 14-17 Orlando, FL
ASCII SMB IT Success Summit May 28-29 Columbus, OH
Autotask Community Live June 8-10 Miami
ASCII SMB IT Success Summit June 18-19 Atlanta (Pine Mountain, GA)
Channel Transitions – East July 22 Boston
ASCII SMB IT Success Summit July 30-31 Providence (Warwick, RI)
CompTIA Channelcon Aug 4-7 Phoenix
GFI MAX 2014 Customer Conference Sep 8-10 Orlando, FL
ASCII SMB IT Success Summit Sep 17-18 Phoenix
Navigate - Continuum User Conference Sep 21-23 Boston    
Ingram IMOne - Fall Sep 21-24 Las Vegas
Channel Transitions – Midwest October 7 Chicago    

FEATURED MSP-FOCUSED PRODUCTS

  • Autotask
    Autotask Autotask Pro is the all-in-one web-based Professional Services Automation (PSA) software designed to help MSPs and IT Service providers to run their businesses better, more efficiently, and more profitably.
  • StorageCraft® ShadowProtect® Server™
    StorageCraft® ShadowProtect® Server™ One of the biggest challenges companies face is howto maximize business continuity and avoid businessdisruption following a server failure.
  • Virtualization Practice
    Virtualization Practice

    NetEnrich Enterprise services for Virtual Host management delivers 24/7 monitoring, management and administration by experienced, certified administrators. Enterprise Services for Virtual hosts help IT Administrators maintain performance and reliability while adding on-going compliance reporting.

  • Help Desk
    Help Desk When you sign up for the Virtual Service Desk you’ll experience the benefit of a live, U.S.-based technical support team on software and hardware products from certified frontline-support technicians. Our friendly customer-service team will use industry-leading internal processes to expertly troubleshoot your technical issues.
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MSP-FOCUSED MULTIMEDIA

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