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Managed Services, Backup And Disaster Recovery, And Networking News
Managed Services, Backup And Disaster Recovery, And Networking News

IT professionals can now protect their virtual environments through socket-based pricing for StorageCraft ShadowProtect SPX. The new licensing model allows IT administrators to purchase licenses based on the number of CPU sockets on the host, both VMware and Microsoft, and protect an unlimited number of virtual machines per licensed socket.

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MSP-FOCUSED MAGAZINE ARTICLES

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MSP-FOCUSED EXECUTIVE COMMENTARY

  • Sales Tech Consolidation Is Gaining Traction: What You Need To Know
    Sales Tech Consolidation Is Gaining Traction: What You Need To Know

    Just in the past year or so, sales tech consolidation has received increased attention as the next big thing in the sales industry. And for good reason: dozens of sales tech companies consolidated in 2015, with the clincher coming at the end of the year when Salesforce acquired quote-to-cash vendor SteelBrick.

  • No Business Is Too Small For Hackers
    No Business Is Too Small For Hackers

    It's National Small Business Week, which means it’s time to celebrate the hard work you do and ensure that your business continues to grow.

  • The Operational And Cyber Security Benefits Of An IT-Centric Access Control Solution
    The Operational And Cyber Security Benefits Of An IT-Centric Access Control Solution

    Ever since security systems and related peripheral devices made the jump to IP, there has been a desire to combine the two functions to derive greater intelligence and value from them. This has driven not just a technology convergence, but also a departmental convergence. The alignment of security and IT departments within an organization is driven by the desire to monitor all network devices due to evolving cyber security threats, and the need to manage access and identity across the enterprise more cohesively.

  • 5 Network Security Market Trends That Matter For Managed Services In 2016
    5 Network Security Market Trends That Matter For Managed Services In 2016

    It’s no secret organizations of all sizes are changing the way they run their businesses. The move toward a digital economy, combined with the need to always be on, means anything that can save time and simplify workflows is in high demand. Now, more than ever, seamless delivery — whether it’s music, email or network security — is where opportunity lies.

  • Windows 10: Risks Still Loom Despite Big Improvements
    Windows 10: Risks Still Loom Despite Big Improvements

    There are an estimated 1.5 billion Windows devices worldwide and approximately 3 percent of them are attributed to Windows 10 — about 45 million systems. Many more Windows 7 and Windows 8.x users are seriously considering upgrading to Windows 10, taking advantage of Microsoft’s free upgrade offer that will end in July 2016.

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MSP-FOCUSED WHITE PAPERS & CASE STUDIES

  • 10 Best Practices For Transitioning To A Managed Services Model
    10 Best Practices For Transitioning To A Managed Services Model

    The managed services model brings solution providers recurring revenue, deeper client engagement, and greater business stability. But the transition requires careful planning and execution to avoid pitfalls such as underpricing services, picking the wrong technology, or failing to properly communicate the change to customers. In this roadmap, we outline 10 best practices for resellers to follow when transitioning to managed services—while keeping data protected throughout the process.

  • Improving Security With Cloud-Based Antivirus And Antimalware

    Recently, the Lloyd Group was looking to move its services to the cloud. The MSP was evaluating various cloud-based tools and learned about cybersecurity provider Webroot, recalls Bill Goldin, director of technology at the New York metropolitan-area company. What initially attracted Lloyd to Webroot was the lightweight nature of the vendor’s antimalware solution.

  • Don’t Fall Prey To The Common Myths Of Transitioning

    IT solutions providers interested in adopting managed services should not fall prey to common myths about the transition.

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MANAGED SERVICES EVENTS

SYNNEX Spring VARNEX April 10-15 Dallas
Ingram Cloud Summit April 11-13 Phoenix
ASCII Success Summit April 17-18 Milwaukee, WI
SMB TechFest Q2 April 21-22 Anaheim, CA
Q2 HTG Peer Group Meetings – North America May 2-6 Dallas, TX
Q2 HTG Peer Group Meetings – Europe May 16-20 Dublin, Ireland, IE
Q2 HTG Peer Group Meetings – Australia/New Zealand May 23-27 Sydney, NSW, Australia
ASCII Success Summit May 25-26 Linthicum, Maryland
Channel Transitions June 2 Philadelphia
ASCII Success Summit June 22-23 Miami Beach, Florida
SMB TechFest Q3 July 21-22 Anaheim, CA
Q3 HTG Peer Group Meetings – Europe July 25-29 Aberdeen, Scotland, GB
Q3 HTG Peer Group Meetings – North America August 1-5 Denver, CO
ASCII Success Summit August 17-18 East Brunswick, New Jersey
Q3 HTG Peer Group Meetings – Australia/New Zealand August 22-25 Queenstown, New Zealand
Channel Transitions September 14 Boston
ASCII Success Summit September 22 Toronto, ON
ASCII Success Summit September 28-29 Columbus, Ohio
ISV IQ Live! East October 6 Philadelphia
ASCII Success Summit October 13-14 Newport, Rhode Island
ASCII Cup Party October 14 Newport, Rhode Island
SMB Tech Fest Q4 October 20-21 Anaheim, CA
Q4 HTG Peer Group Meetings October 31 - November 5 Championsgate, FL

ABOUT MANAGED SERVICES

Managed services are outsourced services for which the management and responsibilities are handled by a service provider. Some common managed services include professional services automation (PSA), remote monitoring and management, mobile device management, business applications, postage, transportation, database management, information services, communication services, and many more. Nearly any piece of software or business application available today can be offered as software as a service (SaaS).

A managed service provider (MSP) is an individual or organization that handles the management and upkeep of a provided service and is responsible for delivering and maintaining the service. Managed services often operate on a near-fixed or flat monthly payment model, sometimes with an initial up-front cost for setup which creates a consistent revenue stream for managed service providers. MSPs may often use a Vendor Management System (VMS) to provide both parties with detailed analytics and data about the services being provided. In addition to the VMS, the deployment and control of customers' managed services is often done with specialized software known as Remote Monitoring and Management (RMM) software. The MSP business model has become more common due its success and the consistent revenue stream that it provides. Some value-added resellers (VAR) also offer products and services with a similar recurring-payment model.

Many government agencies use managed services and many fortune 500 companies take advantage of them as well. Managed services can replace the traditional off-the-shelf resale method, but switching poses many challenges including a more complex billing process and a new sales process which is more service based.

FEATURED MSP-FOCUSED PRODUCTS

  • Kaseya Patch Management
    Kaseya Patch Management Kaseya provides fast, easy and reliable Patch Management to keep your servers, workstations and remote computers up-to-date with the latest security patches and updates.
  • OKI Healthcare Solutions
    OKI Healthcare Solutions Unquestionably, the business of delivering healthcare is becoming increasingly complex. Providers are being asked to deliver quality care, ensure patient safety and improve operations in an environment where costs are soaring and reimbursements are dwindling.
  • MAX RemoteManagement
    MAX RemoteManagement

    In 10 minutes. For just a few pennies per day. MAX RemoteManagement™ delivers an easy, affordable solution for IT support and Managed Service Providers (MSPs) who are looking to take better care of their clients at less cost.

  • Kaseya Network Monitoring & Alerts
    Kaseya Network Monitoring & Alerts Kaseya’s Network and Computer Monitoring Software gives IT professionals the ability to monitor what is going on with their network so they can stop or eliminate problems before they occur.
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MSP-FOCUSED MULTIMEDIA

  • How Important Is RMM To A Managed Services Provider?
    How Important Is RMM To A Managed Services Provider?

    Managed services provider (MSP) Logic Speak managed 1,250 endpoints — and that number almost doubled after the acquisition of another company. President and CEO Jason Etheridge said his company couldn’t accomplish this without remote monitoring and management (RMM). “It would be impossible to do our jobs efficiently — which is the key to managed services,” he explained.

  • How To Answer Some Common Customer Objections To Managed Services
    How To Answer Some Common Customer Objections To Managed Services

    Karl Palachuk, keynote speaker at Channel Transitions VAR/MSP Executive Conference, powered by Business Solutions on Sept. 24 at the DoubleTree Chicago-Downers Grove, joined the panel discussion at the event and shared advice for overcoming some customer objections to managed services.

  • Where Are Opportunities To Sell Payments Outside Of Retail And Hospitality?
    Where Are Opportunities To Sell Payments Outside Of Retail And Hospitality?

    Chester Ritchie, SVP at Worldpay, and Donte Kim, president of Nodus Technologies, discussed opportunities for managed services providers (MSPs) in payment processing beyond the retail and hospitality verticals. Ritchie and Kim spoke with Business Solutions editor in chief Mike Monocello at Channel Transitions VAR/MSP Executive Conference on Sept. 24 at the DoubleTree Chicago-Downers Grove.

  • VARs Opportunities In  Healthcare: Small Hospitals, Group And Independent Practices
    VARs Opportunities In Healthcare: Small Hospitals, Group And Independent Practices

    Business Solutions president Jim Roddy interviewed Health IT Outcomes chief editor Ken Congdon at the Smart VAR Healthcare Summit on Aug. 11, 2015, at the Renaissance Dallas Richardson Hotel.

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