Featured Hospitality Articles

  1. APG’s Bergeron Talks Sensible Solutions — Not Sexy Technologies — At RetailNOW
    8/18/2014

    Sexy technologies dominate the headlines at most channel trade shows, and RetailNOW 2014 in Orlando was no different. Tablets, mobile payments, interactive digital signage, and cloud POS certainly deserve your attention. But I was reminded during Stephen Bergeron’s RetailNOW presentation Aug. 6 that we shouldn't overlook sensible solutions that aren't flashy but help merchants.

  2. Rogue Apps: From Customer Headache To Recurring Revenue Boon
    8/15/2014

    I remember the days when IT admins so tightly locked down PC permissions that users couldn't change a printer setting, let alone install their own choice of applications. Of course, just 10 years ago, there weren't a whole lot of small specialized apps and there certainly weren't all the cloud apps we have today. Employees don't think they need permission to work smarter by installing apps like Dropbox on their computer. While users are more empowered than ever and have access to new productivity tools every day, an IT nightmare has been created -- rogue apps on the network. It might be worse than you think.

  3. NRF IT Security Council Educates, Advocates To Combat Data Theft
    8/14/2014

    Data breeches at large chain stores have spurred technology leaders to form the National Retail Federation (NRF) IT Security Council.

  4. Point Of Sale And Payment Processing News From July 2014
    8/13/2014

    Each month, Business Solutions reports news on business in the channel. This month in Point of Sale and Payment Processing news, North American Bancard launches a payment platform, and MMF announces new tablet enclosures. In addition, UP Solution introduces a solution for salons, spas, and other personal care businesses, and Lavu offers an online ordering application as well as a delivery and routing extension.

  5. Restaurant And Hospitality IT News For VARs — August 12, 2014
    8/12/2014

    In news this week, wearable technology has great potential for the restaurant industry.  In hotel news, the focus is on content management, dynamic rate marketing, and migrating hotel systems to the cloud. 

  6. Backoff Malware Targets POS Systems
    8/12/2014

    A U.S. Department of Homeland Security (DHS) report details the introduction of a new malware campaign designed to steal consumers’ information through point of sale (POS) terminals nationwide. Initial cyberattacks occurred in the months leading up to the much-publicized data breach at Target stores nationwide during the 2013 holiday season. According to reports, at least 600 retailers nationwide have suffered the effects of Backoff.

  7. Why Your Limited-Service Restaurant Customers Need Online Ordering
    8/11/2014

    A new Technomic study reveals that in order to remain competitive, limited-service restaurants must evolve to meet the varied needs of customers. One area where limited-service restaurants can adapt to the market is online ordering and/or delivery. Consumers indicate that convenient delivery or ordering services, such as call-ahead or online ordering, could encourage them to patronize limited-service restaurants more often. 

  8. Restaurant And Hospitality IT News For VARs — August 8, 2014
    8/9/2014

    In the news this week, two hotels are rolling out new technology aimed at enhancing the customer experience. Also, the National Restaurant Association reports although trends softened somewhat in June, restaurants are optimistic about the coming months.

  9. RetailNOW Panelists Tell The Secret Of Better Employees: A Better Boss
    8/7/2014

    This year’s W2W event on Monday at RetailNOW featured a panel discussion on the topic of leadership. W2W, the Retail Solutions Providers Association (RSPA) community that is a resource and support for women in the Retail IT industry, based the discussion on the book Leaders Eat Last: Why Some Teams Pull Together and Others Don’t by Simon Sinek.

  10. RSPA Passes Chairperson Gavel To BSM’s Roddy
    8/7/2014

    Business Solutions magazine (BSM) President Jim Roddy became 2014-15 RSPA (Retail Solutions Providers Association) Board Chairperson on Tuesday when 2013-14 Chair Lynn Skurla passed the gavel to him during a ceremony at RetailNOW in Orlando, FL.

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