Retail Articles

  1. Don't Lose Your Business Over EMV Apathy

    Various studies and reports show the same thing. The majority of merchants in the U.S. were not EMV-compliant by Oct.1. Many software vendors are still waiting for clear migration paths. Many VARs and merchants aren’t worried. Big mistake.

  2. Don't Go Into Services Half-Hearted

    When asked about common mistakes break-fix VARs make when they transition to services, the biggest I can think of is going in half-hearted. What I’m referring to is not making the changes to your business that are necessary to do the model well. One area where some VAR-turned-MSPs lag is with the adoption and use of automation tools like a PSA and RMM.

  3. NRF Survey: Organized Retail Crime Rates Remain High Industry-Wide

    According to the National Retail Federation’s 11th Annual Organized Retail Crime Survey, 97 percent of retailers surveyed report that they have been a victim of ORC in the past year, an increase from 88.2 percent last year.

  4. Why POS Resellers Need To Provide Business Continuity For Their Clients

    After a disaster, it’s important to help your merchant clients stay connected to the outside world. Business continuity is crucial in the wake of disasters, when communication is essential.

  5. Are You Making These Common Marketing Mistakes?

    When it comes to real marketing, many solutions providers fall short. This is typically because they either don’t believe in the power of marketing or don’t have the time and money to invest. In both cases, a big mistake is being made. Marketing, when done correctly, can have a significant effect on sales, producing an ROI that exponentially exceeds the initial investment.

  6. New EMV Resources Are Available To RSPA Members

    The Retail Solutions Providers Association (RSPA) announced new resources for VARs providing EMV solutions to their clients: an EMV solutions grid and the Merchant FAQ tool.

  7. Michael Gerber’s ‘The Dreaming Room’ Course Offered To RSPA Members

    Author and entrepreneur Michael Gerber will present a course for Retail Solutions Providers Association (RSPA) members this fall: The Dreaming Room.

  8. RSPA Host Sales Training Course By KLA’s Kendra Lee

    RSPA is hosting a sales training course for its members with Kendra Lee of the KLA Group. The course was created in response to the huge demand following Lee’s two sales training breakout sessions at RetailNOW 2015 last month.

  9. Adoption Of Cayan’s Genius Platform Increases

    Cayan announced that the adoption of its Genius Customer Engagement Platform has grown and major retailers are among Genius customers. Cayan chose to make the announcement during Retail Solutions Providers Association (RSPA) RetailNOW 2015, where the Genius platform was on display.

  10. Point Of Sale, Payment Processing And Data Collection News From August 2015

    Each month, Business Solutions reports news on business in the channel. This month in point of sale, payment processing and data collection news, Ingram Micro adds key injection services and creates a payments playbook, ZyXEL unveils a router-access point-printer combination, MMF POS introduces an illuminated cash drawer, Mercury launches its Security Pays education initiative, Moneris introduces mPOS payment devices, Honeywell unveils an iPhone sled, Sterling launches a lead generation website, and ScanSource adds its “As-A-Service Suite.”