Retail Articles

  1. Why VARs Should (Have To) Care About The Retail Customer Experience
    9/3/2014

    Scott Holt, VP of marketing at ROAM, an Ingenico company, says taking a little time to understand your retail IT clients could pay off with big returns. He points out VARs and other IT solutions providers who understand the current demands their retail clients are facing will have a competitive edge.

  2. Is Cyber Insurance A Good Idea For Your Retail IT Clients?
    9/3/2014

    With recent data breaches at companies like Target and eBay making headlines, the business world has explored the possible advantages of cyber insurance. Cyber insurance has become a hot issue with companies in nearly every sector that possess critically important, private data, including company secrets and customer information. As a trusted advisor to your retail IT clients, after you provide a best-in-breed security solution, should you advise the additional purchase of cyber insurance?

  3. IT Security Firm Identifies And Removes Malware At UPS Stores
    9/2/2014

    Over the past year, many high-profile security breaches that put retail customer information at risk made national news. According to a July 2014 article published by Forbes, the number of distributed denial of service attacks (DDoS) over 20 Gbps in size doubled compared to this time in 2013. One of the latest company to suffer from an attack on its systems, with the subsequent loss of customer data, was the UPS Store, a subsidiary of the United Parcel Service (UPS).

  4. Virtual Assistance Technology Trend Emerges
    8/29/2014

    First there was Siri, now you have Cortana, both at your beck and call and ready to help you set up appointments and look up information online, all through your smartphones. With retailers racing to provide the best customer experience, the next generation of digital assistants has made its debut. 

  5. CEA Tells How To “Win At Wireless”
    8/29/2014

    The Consumer Electronics Association (CEA) released a new wireless business training resource in August. Winning at Wireless Retail Guide includes sound wireless retail strategies, tips from the field, true life examples, and best practices.

  6. Retail, Grocery, And Hospitality IT News For VARs — August 29, 2014
    8/29/2014

    In the news, there are rumors of a payment platform in the next iPhone. In addition, The United States Computer Emergency Readiness Team (US-CERT) has updated its warning to retailers advising them on “Backoff” point of sale (POS) malware. In other news, Dairy Queen could be the latest victim of “Backoff,” just at the beginning of an investigation. And a study shows digital coupons use is on the rise and in-store service is the key to a successful digital coupon program.

  7. Why Jeff Yelton Returned To The Channel
    8/27/2014

    For nearly three years, Jeff Yelton has been out of the POS & data collection industry. Once president of ScanSource’s POS & Barcoding division, Yelton left ScanSource in January of 2012 and has spent the time since as the president of Wired Fox Technologies. About a month ago, Yelton returned to the distribution side of the channel when he joined Ingram Micro as Executive Director and General Manager of the distributor’s DC/POS division.

  8. Alaska-Based Skurla's POS Solutions To Be Featured In Business Solutions
    8/25/2014

    Solutions-as-a-Service. Mobility. Payment security. Video surveillance. Hosted backup. Ownership Thinking. An upcoming article on Lynn Skurla of Skurla’s POS Solutions out of Anchorage, AK illustrates how being a forward-thinking VAR can lead to great things.

  9. Retail, Grocery, And Hospitality IT News For VARs — August 21, 2014
    8/21/2014

    In the news, a data breach at 51 UPS Stores locations is under investigation. In other news, Heartland Payment Systems acquires mPOS solution creator Leaf. Also, studies confirm business travelers’ interest in virtual payment, and conclude beacons could be the most important technology for retail since the card reader.

  10. APG’s Bergeron Talks Sensible Solutions — Not Sexy Technologies — At RetailNOW
    8/18/2014

    Sexy technologies dominate the headlines at most channel trade shows, and RetailNOW 2014 in Orlando was no different. Tablets, mobile payments, interactive digital signage, and cloud POS certainly deserve your attention. But I was reminded during Stephen Bergeron’s RetailNOW presentation Aug. 6 that we shouldn't overlook sensible solutions that aren't flashy but help merchants.

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