Retail Articles

  1. Survey Shows Your Retail IT Clients Want To Unify POS, e-Commerce, Call Centers, Mobile
    2/16/2015

    According to DemandWare, retailers want to band together to create a unified commerce platform that would consolidate point of sale, e-commerce, call center, and mobile touch points into one system.

  2. Survey Shows More Retailers Will Support Payment Security In 2015
    2/12/2015

    Retail management consulting firm Boston Retail Partners' (BRP)survey reveals the top IT priority for retailers in 2015 is improving payment security and protecting the confidentiality of sensitive information.

  3. Point Of Sale, Payment Processing And Data Collection News From January 2015
    2/11/2015

    Each month, Business Solutions reports news on business in the channel. This month in point of sale and payment processing, Merchant Warehouse is now “Cayan,” NCR introduces solutions for data protection, sales, and compliance, and DENSO ADC introduces new handheld bar code terminals. Verifone announces a mobile point of sale (mPOS) payment terminal and Android mPOS, Heartland Payment Systems offers a merchant breach warranty, and Panasonic expands its retail technology solutions portfolio. In addition, Datamax-O’Neil introduces a portable label printer series, Merchant Link adds Verifone device support to EMV solutions, and WaveSoft Technologies transitions smartphones into mPOS.

  4. Cisco Study Sheds Light On Best Tech Investments For Your Retail IT Clients
    2/10/2015

    Cisco’s fifth annual retail consumer survey reveals an expectation of “hyper-relevance,” a shopping experience that lets consumers have what they want, when they want it, and how they want it. And your merchant IT clients are feeling pressure to provide the best possible customer experience to stay competitive. Part of the system that enables hyper-relevance is real-time analytics to gain insights and using those insights to build infrastructure to support a plan for tailoring customer experience.

  5. Answers Report Provides Insights For VARs Serving Retail
    2/10/2015

    Answers Corporation, a provider of cloud-based voice of customer solutions and owner of the Internet brand Answers.com, has released of The Answers Experience Index (AXI): 2014 U.S. Retail Edition.

  6. Cisco Infographic: How Technologies You Sell Can Enhance Customer Experience
    2/9/2015

    Cisco offers an infographic that shows solutions that will help your retail IT customers stay relevant in the “Internet of Everything” (IoE) era. Sharing data from the white paper “Winning the New Digital Consumer with Hyper-Relevance,” the infographic provides data on consumer’s interest in IoE solutions in three categories of “savings,” “engagement,” and “efficiency.”

  7. Retail IT News For VARS 2-9-15: New Patent Reform Legislation
    2/9/2015

    In the news, new patent reform legislation has been introduced, there is speculation Samsung could introduce a mobile wallet, and an author shares best practices for dealing with point of sale (POS) system malware attacks.

  8. GS1 Performance Protocol Aims To Standardize Tagged-Item Requirements
    2/4/2015

    Standards group GS1 US has issued a new protocol outlining tagged-item requirements that assigns grades to EPC (electronic product code) ultrahigh-frequency UHF RFID tag specification and that standardizes testing.

  9. Mobile Wallets: What Does The Future Hold?
    2/3/2015

    Craig Tieken VP of product implementations for TransFirst answers Business Solutions’ questions about the increase in consumer interest in mobile wallets since the announcement of Apple Pay — and the drivers that will move this technology forward. Tieken also suggests educating your merchant clients on the advantages of semi-integrated solutions.  

  10. Educate Your Merchant IT Clients On EMV-Migration Timelines — And The Risks Of Not Making Them
    2/3/2015

    Beatta McInerney, business development manager, payments, for ScanSource POS and Barcode, offers advice to VARs on helping their merchant clients avoid liability for credit card fraud after the October 1, 2015, liability shift date. She points out data breaches — not the liability shift — are more motivating to merchants who are transitioning to EMV-enabled systems, and reminds VARs about the time it takes to obtain an EMV terminal and how much more complex they are than magnetic stripe for merchants.  

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