On Thursday, Target announced that it has agreed to pay $10 million dollars in settlement of a class-action lawsuit that came about after its 2013 breach. Individual victims could get up to $10,000 each. I’m not sure what this will do to Target’s bottom line, but I do know that most small retailers couldn't afford such a blow.
HOSPITALITY MAGAZINE ARTICLES
Retail IT Forecast 2015: What Retailers Need & How You Can Help
Those solutions providers whose line cards align with the changing needs of retailers will win retailers’ 2015 IT budgets.
Find New Recurring Revenue Through Payment Processing
A hospitality VAR’s decision to take an active role in payment processing led to a growing recurring revenue business for the VAR.
From App Developer To Enterprise-Class POS Provider In Less Than 24 Months
How a start-up mobile retail solutions provider won massive clients in its second year of operation, consistently doubling revenue along the way.
PREMIUM HOSPITALITY CONTENT
5 Ways To Create Amazing Customer Experiences
We live in an “always on” world, where information is constantly at our fingertips and the expectation for immediate responses is the norm. When customers contact a business, they don’t want to wait on “hold” while an agent searches for answers. If customers don’t get the service they expect, they hang up or click over to the competition. According to Forrester, 90 percent of customer service decision makers believe that delivering good service is critical to their company’s success. That’s why customer experience management, now more than ever, is a top strategic priority.
4 Ways Retailers Can Leverage Big Data And Edge Analytics For Success
Leading retailers are leveraging Big Data and edge analytics to improve customer experience and operational efficiency, while increasing sales. A tremendous volume of data can be generated every second in the retail industry, much of it from traditional sources such as transaction logs and inventory scans, as well as new sources of sensor data such as cameras in parking lots, sensors on shopping carts, beacons throughout the store, the retailer’s in-store Wi-Fi network, apps on consumers’ mobile phones and more.
Why Digital Transformation Will Find New Value And Revenue In 2015
In today’s digital world, solutions providers and enterprises face a two-fold digital challenge. Firstly, from end customers, whose spending patterns and expectations of service have dramatically increased by the digital revolution. Secondly, for both providers and enterprises, from the competitive threat posed by a host of “born in the web” startups, operating without the constraints of legacy business models or legacy technology.
ISVs And VARs: Challenges And Solutions When Certifying POS Solutions For EMV
As Business Solutions editor-in-chief Mike Monocello noted in February’s “Why Now is the Right Time to Sell EMV,” value-added resellers (VARs) and independent software vendors (ISVs) should be enthusiastically offering Europay, MasterCard and Visa (EMV) solutions to their customers.
How The IoT Will Transform Retail
The Internet of Things (IoT), or to use the term coined by major contributor Cisco, the Internet of Everything (IoE) will have far-reaching impacts on retail, as well as any industry that it touches. The distinction is the IoT is connecting devices, similar to an intranet whereas the IoE is connecting networks, companies, consumers — thus “everything.”
Revel Systems CEO To Speak At 10th Anniversary SuperLINC
The Women’s Network in Electronic Transactions (W.net) has announced Lisa Falzone, co-founder and CEO of iPad point of sale (POS) company Revel Systems, will present a keynote address at the W.net 10th Anniversary SuperLINC event scheduled for March 31. This year, W.net’s event will be held immediately prior to the TRANSACT15’s Opening Reception.
FEATURED HOSPITALITY PRODUCTS
Motorola DS4208-HC Scanner
The DS4208-HC corded imager from Motorola allows hospitals and clinics to quickly and easily capture and verify a wealth of data at the point of care, and beyond. The automated capture of information required by emerging healthcare laws enables cost-effective compliance with new government regulations.
Star TSP800Rx Printer
Star Micronics has the solution to print thermal prescriptions using its secured locking TSP800 Rx Printer. Answering the requests from Hospitals and Physicians to efficiently automate the prescription process and make it simple is the cure from Star.
MOBOTIX FlexMount S14 Camera
The S14 allows you to attach up to two lens units with integrated microphones using a two-meter long connector cable to the camera housing. Two horizontally or vertically adjacent rooms can be completely recorded with just one camera.
8200 Series Enterprise Mobile Computers
CipherLab maximizes retail workflow and productivity with the introduction of the all new 8200 series. This highly versatile mobile computer features a lightweight, ergonomic form factor and low power consumption to help you carry out day-to-day data collection routines with unique application requirements.
Preview Webinar: Retail IT VAR Of The Future Conference
The Retail IT VAR Of The Future conference will educate VARs, MSPs, and ISVs on the four hottest topics in retail IT: Mobile POS, Payment Processing/EMV, Customer Experience/Engagement, and POS-as-a-Service. Join Business Solutions president Jim Roddy and editor-in-chief Mike Monocello to learn why these four topics were selected and how they can help you widen your margins and accelerate your business. All VAR, MSP, or ISV webinar attendees will receive a complimentary registration for the conference at Bally's Las Vegas on May 12-13.
Video: What the U.S. Can Learn From Europe, Canada About EMV
The panel discussion, “EMV & The POS Ecosystem: Forming effective partnerships and capitalizing on the EMV shift opportunity,” included information from experiences related to EMV migration in Europe and Canada. The panel, held Jan. 28 at RSPA INSPIRE 2015 in Maui, HI, is the first of event in this year’s Retail Solutions Providers Association (RSPA) program with the goal of providing education to the retail IT channel on EMV. RSPA is also planning webinars, marketing collateral, and presentations at the RetailNOW 2015 trade show.
Video: Predictions For EMV In 2015 And Beyond
The featured content on Day 3 of the RSPA INSPIRE Conference Jan. 28 in Maui was a panel discussion titled “EMV & The POS Ecosystem: Forming effective partnerships and capitalizing on the EMV shift opportunity.” Panelists were John Badovinic, senior manager of acquirer relations at Discover Financial Services, Paul Leduc president of Globe POS Systems, Matt Downs SVP of channel — integrated payments for Mercury Payment Systems, a Vantiv company, and Chester Ritchie SVP at WorldPay. RSPA CEO and president Kelly Funk moderated the panel.
Video: Providing EMV Education To Merchants Can Benefit IT Solutions Providers
RSPA launched its 2015 initiative to provide EMV education with the panel discussion “EMV & The POS Ecosystem: Forming effective partnerships and capitalizing on the EMV shift opportunity” at INSPIRE 2015 on Jan. 28 in Maui, HI.