Before you jump to the conclusion that this is a doom-and-gloom article, let me promise you it isn’t. It’s a story about opportunity. True, where there’s opportunity, there’s often the other side of the coin where weakness and threats lie. My goal, and that of Business Solutions, is to keep readers like you on the opportunity side of business. I want you profitable and thriving in 2014 and into 2015.
MSP-FOCUSED MAGAZINE ARTICLES
Why SMBs Could Be Your Greatest BDR Sales Opportunities
With due diligence and customer education, VARs and MSPs can sell BDR solutions to the underserved SMB market.
Build A 100% Recurring-Revenue Business In The Financial Vertical
A Canadian VAR transitions his business completely out of break-fix and into managed services by honing his expertise in the U.S. broker-dealer market.
Avoid The À La Carte IT Menu Trap
Allowing customers free range to pick and choose which IT solutions they buy from you is almost always not in their best interests, and rarely in yours.
MSP-FOCUSED EXECUTIVE COMMENTARY
Don’t Let CryptoLocker Hold You or Your Customers Ransom
Mike Foreman of AVG Technologies explains the threat from CryptoLocker ransomware infections and what you can do to protect your business' and your customers' data.
Use YouTube At Your Own Risk
Clint Hofer of Slingfly Media tells what to do — and not to do — to help use video to reach your goal of expanding your brand and creating leads.
The Most Important And Most Overlooked Sales Metric
Gil Cargill of Cargill Consulting Group explains the value of tracking the ratio of first meetings to first orders.
Reasons VARs Should Consider Tapping Into Big Data
Tom Berarducci of Zebra Technologies tells why VARs should consider business opportunities related to Big Data.
Channel Sales Vendor/Partner Relationships: Part 5
In this final part of the series, Dede Haas, channel sales strategies with DLH Services, shares responses to her earlier articles including real stories and advice from the channel.
MSP-FOCUSED WHITE PAPERS & CASE STUDIES
RMM Helps MSP Transition From Break/Fix To Managed Services
With AVG Managed Workplace, FPA Technology Services has transitioned from delivering break/fix IT services to managed services built on the foundation of service quality, visibility and revenue predictability.
MSP Sees 400% Increase In Revenue With Switch To RMM Platform
Alpine Business Systems switched to AVG Managed Workplace for its powerful features, ease of use, and renowned support—and saw their managed services revenue increase by 400% in just three years.
MSP Adds New Customers While Improving And Expanding Service Delivery With RMM Platform
In the first 18 months of using AVG Managed Workplace, Know Technology, LLC added 13 new customers—including two with over 100 seats— all while improving and expanding service delivery.
MANAGED SERVICES EVENTS
MANAGED SERVICES HEADLINES
RECENT MANAGED SERVICES NEWSLETTERS
FEATURED MSP-FOCUSED PRODUCTS
Small Business Data Protection. Redefined.
Designed specifically for small businesses, Datto ALTO is an advanced backup, disaster recovery and business continuity solution that is easy to use, cost effective, and provides a comprehensive insurance policy against costly downtime.
LabTech Remote Monitoring And Management
Partner-driven innovation is the main focus at LabTech Software, fueling our drive to develop and enhance product features and functionality that expand our partners’ service offerings. With vast field experience as a managed service provider (MSP), LabTech Software values and incorporates partner-based input and feedback in developing a truly efficient, revenue producing remote monitoring and management (RMM) platform.
LabTech Ignite ®
Implementing new remote monitoring and management (RMM) software can take a significant amount of time and usually has a substantial learning curve. In response to partner feedback concerning these issues, LabTech has developed LabTech Ignite which provides faster implementation and a reduced learning curve.
LabTech Mobile Device Management
LabTech Mobile Device Management (MDM) provides an environment where IT professionals can easily manage and secure mobile devices throughout their entire lifecycle. Built directly into LabTech, the MDM service allows for centralized management of all mobiles devices across all client sites from the same interface used to monitor your clients' networks.
ASCII Discusses Membership Benefits At Channel Transitions 2013
Trevor DiGirolamo, director of membership recruitment with The ASCII Group, shared the benefits of his organization with attendees at Business Solutions magazine’s Channel Transitions VAR/MSP Executive Conference.
GFI MAX Highlights “RemoteManagement” At Channel Transitions 2013
Kelly O’Bray of GFI MAX discussed cloud-based GFI MAX RemoteManagement at Business Solutions magazine’s Channel Transitions 2013 VAR/MSP Executive Conference.
CompTIA VP Talks About Member Benefits At Channel Transitions 2013
Nancy Hammervik, senior VP of industry relations for CompTIA, shared the benefits of membership in CompTIA at Business Solutions magazine’s Channel Transitions VAR/MSP Executive Conference.
RSPA Highlights Member Services, Education At Channel Transitions 2013
Stephen Gift, RSPA member services supervisor, and Amber Murdock, RSPA education and certification manager, shared the benefits of their organization with attendees at Business Solutions magazine’s Channel Transitions VAR/MSP Executive Conference.