Oftentimes, I’ll hear VARs say that they’re a trusted advisor to their retail customers. That might be the case. However, I want to plant the seed today and ask you if you’re really doing all you can to advise your customers. You may be trusted, no doubt, but are you doing the absolute best job possible advising your customers about the latest technologies, business-enhancing solutions, threats, and opportunities?
RETAIL MAGAZINE ARTICLES
Prospering On A Niche
You might argue that Diamond Comics Distribution isn’t a VAR, but its retail IT service model offers important lessons for the channel.
Retail IT Forecast 2015: What Retailers Need & How You Can Help
Those solutions providers whose line cards align with the changing needs of retailers will win retailers’ 2015 IT budgets.
Find New Upsell Opportunities In Access Control
As the Internet of Things progresses, physical security services providers have a whole new set of solutions and services to solve their retail customers’ security challenges.
PREMIUM RETAIL CONTENT
What IT Solutions Providers Need To Know About The U.S. Migration To EMV-Enabled Solutions
Payment processing is an ever-evolving industry, and this year the U.S. is adopting the chip card standard, also known as EMV (Europay, MasterCard, Visa). EMV is a driving force in the global payments market today, providing the latest and most reliable data security standards.
3 Ways Payment Methods Can Make An Impact On Customer Experience
It wasn’t that long ago when merchants would dictate the form of payment by simply asking, “cash or credit?” as you prepared to make a purchase. Many merchants wouldn’t even take checks because they took too long to process and would often “bounce” or be returned.
PCI Compliance Is Just One Piece Of The Puzzle
You don’t have to look far to find evidence supporting the necessity of a comprehensive and thorough cybersecurity system for your clients. From the infamous Sony hack to cybercriminals infiltrating Target’s network that absconded with personal information from some 110 million accounts, it’s clear that protecting customers’ data is something to be taken seriously.
Retail And RFID: How Improved Inventory Visibility Is Redefining An Industry
Inventory accuracy has become every retailer’s battle cry; a defining priority critical to achieving the omnichannel fulfillment promise. RFID makes it possible. RFID technology allows retailers to implement real-time inventory solutions that provide accurate and efficient inventory tracking, faster product replenishment and the SKU-level locationing required to deliver exceptional shopping experiences wherever they occur.
5 Ways To Create Amazing Customer Experiences
We live in an “always on” world, where information is constantly at our fingertips and the expectation for immediate responses is the norm. When customers contact a business, they don’t want to wait on “hold” while an agent searches for answers. If customers don’t get the service they expect, they hang up or click over to the competition. According to Forrester, 90 percent of customer service decision makers believe that delivering good service is critical to their company’s success. That’s why customer experience management, now more than ever, is a top strategic priority.
RSPA Elected to 2015-2017 PCI Security Standards Council Board of Advisors
The Retail Solutions Providers Association (RSPA) has received an appointment to the 2015-2017 PCI Security Standards Council Board of Advisors, President and CEO Kelly Funk announced.
FEATURED RETAIL PRODUCTS
1500 Series Barcode 2D Scanner
Bringing retail productivity and performance up to speed, the 1500 series of scanners offers powerful reliability with efficiency. Ideal for a wide range of applications from retail to healthcare and post offices, the 1500 scanner is not only advanced, but its ergonomic design also provides extremely durability – day in, day out.
Epson TM-T70 Thermal Printer The innovative, space-saving TM-T70 printer with easy all-front access is the only receipt printer available today that is designed to operate entirely from the front of the printer.
AXIS P33 Network Camera Series AXIS P33 Network Cameras consist of two types of models; AXIS P33 Series and AXIS P3301/P3304/-V Network Cameras.
Something as simple as a credit card terminal can make payments acceptance more meaningful. Even better, VARS, ISOs and Merchants can add value to their customers and local communities by supporting charitable giving. So we’re pleased to introduce DonateWiseNow – a revolutionary technology that enables micro-donations at the point of sale.
Podcast: Retail IT VARs Adapt To Changes In Payments, Security, And Business Models
At ScanSource’s Worldwide Partner Conference for POS and Barcoding, Greg Dixon, ScanSource’s CTO and technology evangelist, spoke to Business Solutions president Jim Roddy about changes in the retail IT landscape.
Podcast: Addressing The Challenges Of EMV
With an EMV liability shift quickly approaching, those in the retail ecosystem have differing opinions as to the urgency, need, and value of EMV upgrades. In this podcast, Business Solutions Editor-in-Chief Mike Monocello and Bill Lodes, director of developer partnerships at TSYS Acquiring Solutions talk about how VARs and ISVs should be viewing EMV.
Preview Webinar: Retail IT VAR Of The Future Conference
The Retail IT VAR Of The Future conference will educate VARs, MSPs, and ISVs on the four hottest topics in retail IT: Mobile POS, Payment Processing/EMV, Customer Experience/Engagement, and POS-as-a-Service. Join Business Solutions president Jim Roddy and editor-in-chief Mike Monocello to learn why these four topics were selected and how they can help you widen your margins and accelerate your business. All VAR, MSP, or ISV webinar attendees will receive a complimentary registration for the conference at Bally's Las Vegas on May 12-13.
Video: What the U.S. Can Learn From Europe, Canada About EMV
The panel discussion, “EMV & The POS Ecosystem: Forming effective partnerships and capitalizing on the EMV shift opportunity,” included information from experiences related to EMV migration in Europe and Canada. The panel, held Jan. 28 at RSPA INSPIRE 2015 in Maui, HI, is the first of event in this year’s Retail Solutions Providers Association (RSPA) program with the goal of providing education to the retail IT channel on EMV. RSPA is also planning webinars, marketing collateral, and presentations at the RetailNOW 2015 trade show.