1. Preparing Your Business To Accept Mobile Payments

    Many factors contribute to a shift in the payments landscape that is moving all parties involved — including consumers and merchants — towards mobile payments. For starters, the global adoption of smartphones and other mobile devices, and their seemingly endless variety of apps, continues at a record pace. Consumers have become accustomed to relying on these devices to manage practically all aspects of their lives, including banking, budgeting and shopping.

  2. 3 Ways To Help Your Merchant IT Clients Win Over Customers Without Competing On Price

    As a trusted advisor to your merchant clients, you may be asked how the solutions you sell can help them be more competitive. Between the numerous price check apps in the market and the fact that there are plenty of retailers selling the same products, it’s easy to see why many merchants get into price wars, flash sales, and outrageous discounts to entice shoppers. A webinar, How to Win More Customers without Competing on Price or Products, featuring Erin Harris, editor in chief of Innovative Retail Technologies, will provide insights on implementing technology to enhance the retail experience rather than resorting to price wars.

  3. Leadership Lessons For IT Solutions Providers From The Boundary Waters Canoe Wilderness Area

    In the still, cool early morning air, two bald eagles soar over the slate-gray lake encircled by a dense, dark green pine forest. A blue-gray heron drops to the safety of the middle of the lake. A few moments after the eagles disappear into the distant trees, the heron flies toward the lake’s edge for its morning fishing.

  4. Ask Coach: How To Give Up Control Of Tasks In My IT Solutions Provider Business

    Q: How do I give up control of things I shouldn’t do anymore? Coach: It has been said the longest journey a man will ever take is the 18 inches from his head to his heart. I think this adage has some application to your question.

  5. Leading Your IT Solutions Provider Business To Stay On Budget

    The benefits of managing a business according to a sales plan and budget are proven and well documented. Companies that submit to this one basic discipline tend to execute better, improve speed in decision making and make better course corrections, all while adding more dollars to the bottom line.

  6. IT Solutions Providers: Remember It Takes An Orchestra To Sell

    As a salesperson have you ever considered what role that would be in another industry? I have always envisioned myself as the conductor of an elite orchestra. The conductor’s responsibility is to know the music, to know how each part of the score is supposed to compliment the other parts and instruments, to know the exact moment when they should play and how much energy they should have. It is also the conductor’s job to NOT play any of the instruments. He or she has a job, and the orchestra would fail if the conductor were to try to do too much.

  7. Principles Of Effectively Presenting Your Finances Well To Your Leadership Team

    How do you keep your leaders in the loop about the financials of the business? The importance of the leadership team of any business understanding the current financial state of affairs cannot be understated. As the year progresses and certainty of plans and budgets give way to the reality of actual performance, it is vital that leaders are kept abreast of current conditions on the ground.

  8. 2 Keys To Building A Business You’ll Love

    One of the things I like most about running an IT solution and managed services practice is that after nearly 18 years, I’m still learning new things about technology — and making the business run better. When it comes to the latter, I’ve learned it’s often the little things that keep us from reaching our full potential.

  9. The Role Of Video In Your IT Clients’ Business Intelligence

    According to Cisco's recent Visual Networking Index Report, video is now the fastest growing type of data in the world.  The report estimates by 2019, nearly one million minutes of video content will cross the network every second. Of course, video generated by security and surveillance systems is included in these numbers. This represents an enormous amount of unstructured data – or Big Data – that can potentially be mined for business intelligence.  However, generating any kind of actionable information from endless amounts of video content can seem overwhelming, which is why surveillance video is often overlooked when it comes to Big Data and generating business intelligence.

  10. 5 Reasons Your Restaurant Clients Need IT Solutions “Born In The Cloud”

    Understanding cloud technology and its potential value has become critical for business owners. Unfortunately, these systems have a habit of evolving so quickly that it can be hard to keep up.