Downloads

  1. MSP Sales Teams: Not Just From IT Backgrounds Anymore
    8/20/2015

    I read an interesting interview by Jill Konrath of Brent Adamson, coauthor of “The Challenger Sale.” In the interview, Mr. Adamson talks about some of the research they have done around the point in the sale when the purchaser engages with the supplier.

  2. Keys To Identifying Cloud Deployment Initiatives With The Best Chance For Success
    8/20/2015

    The decision between cloud and on-premises models for enterprise solutions is not an easy one for most organizations. The gradual mainstreaming of cloud puts pressure on IT to consider alternatives from many perspectives, and on IT leaders to evaluate what model best suits their needs, while also being affordable.

  3. Your Smart Manufacturing IT Clients Capitalize On Manufacturing Data
    8/20/2015

    A major challenge faced by manufacturers is the state of data useable to glean actionable intelligence. Manufacturing, compared to industries that are using more sophisticated data analytics tools — like advertising and finance — is often scrambling to find better ways to use data to improve quality and efficiency.

  4. What To Consider When Planning Your Business Exit Strategy (Part II)
    8/20/2015

    In the first post of this series, I talked about the financial preparation required to maximize your outcome when you exit your business. Of course, that assumes you will sell or value the company at exit.

  5. APG Partner’s mPOS Solution Combines Human Touch With Efficiency
    8/19/2015

    In his vision for Fortina Italian restaurants, Rob Krauss saw a perfect combination of hospitality with expedience. His hostesses and servers would work in tandem to deliver service with a smile, with tableside orders going directly to the kitchen to accelerate food preparation and minimize waits. Customer information would be captured and stored for follow-up marketing.

  6. Dr. Andrew H. Kim, DDS Gains Advanced Payment Technology And Helps Community
    8/18/2015

    Outdated payment technology led to high risk exposure.

  7. 3 Reasons Home Health Spells Opportunity For VARs
    8/18/2015

    These are challenging times for home healthcare providers. Reimbursement is declining as the healthcare industry shifts from a volume-based, fee-for-service approach to a value-based, accountable care model.  This transformation accelerates pressure on home health providers to operate more efficiently, deliver better patient outcomes and market themselves to hospitals as trusted partners. At the same time, providers have to comply with a constantly growing number of Centers for Medicare and Medicaid (CMS) mandates.

  8. 6 Tips To Help Provide Your IT Clients With Safe Remote Computing
    8/13/2015

    As a provider of IT services for a variety of businesses, I have witnessed a myriad of Internet vulnerability issues, especially as more and more work is performed on the road. My company, Synametrics, provides software solutions that help companies share their valuable, often crucially private information both securely and efficiently. But these tools must be combined with user vigilance.

  9. Managing Risks In Utility And Substation Physical Security
    8/13/2015

    Traditionally, electrical substation security was aimed only at preventing access to stop vandalism and improve safety. But today, security efforts have been redefined to address new threats in order to protect critical infrastructure. Substations are a critical element in the distribution of high-voltage electrical networks, and any disruption can have a severe negative impact on society.

  10. Will Intelligence-as-a-Service Be The Next Opportunity For Solutions Providers?
    8/13/2015

    To say that the cloud has taken the world by storm wouldn’t do the technology justice. In the span of only a few years, cloud computing has become an indispensable tool for most businesses and other organizations. There are many reasons for the growing phenomenon, but perhaps the biggest one is the cloud’s versatility.

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