ECM Magazine

  1. CompTIA IT Industry Outlook Includes Growth, Transformation
    2/11/2015

    CompTIA's IT Industry Outlook 2015 report predicts a better year for IT sales as well as IT solutions providers taking a more strategic approach to services and solutions.CompTIA says the channel will be challenged to focus on their own branding and marketing as well as on tech skills as consumer and enterprise use of technology continues to evolve.  

  2. Channel Consolidation: Big Trouble Or Business As Usual?
    2/11/2015

    We asked VARs, MSPs, and integrators to share their thoughts on how channel consolidation is affecting business.

  3. Can You Successfully Partner With Another IT Solutions Provider?
    2/6/2015

    When a client asks for an IT solution beyond your competency, you can provide it by partnering with another provider. The alternatives would be trying to add that solution to your line card quickly or telling the customer to find someone else to provide it — and someone else could be a competitor who wants all of your customers’ business.

  4. What’s The Best Piece Of Business Advice You’ve Ever Received?
    2/6/2015

    While interviewing industry experts for the articles “Why A PSA Solution Should Be A Part Of Every IT Provider's Business” and “Deriving New Revenues From Payments And POS,” Business Solutions also asked: “What is the best piece of advice you’ve ever received concerning business?” Their responses follow:

  5. What Could YODA Mean For How IT Solutions Providers Sell Technology?
    2/4/2015

    In the fall, Rep. Blake Farenthold (R-Texas) introduced a bill that could have a universal impact regarding the resale of technology.  Called the You Own Devices Act (YODA), the bill addresses embedded software that is increasingly prevalent in telecommunications and technology.

  6. CompTIA Offers Legal Services Benefit To Premier Members
    1/28/2015

    Last week, CompTIA offered its first professional service benefit. The CompTIA Legal Services Program offers legal services to the association’s premier members.

  7. What Government CIOs’ New IT Budget Authority Could Mean For VARs
    1/15/2015

    FITARA gives a major boost to agency chief information officers when it comes to overseeing their agencies’ IT budgets, promising CIOs a “significant role” in programming, budgeting, and decision-making related to IT at their agencies.

  8. Create A Win-Win Managed Services Model
    1/14/2015

    Fine-tuning its managed services program and consultation skills allows this MSP to continue its year-over-year double-digit growth trend.

  9. How Good Is The Managed Services Business? Damn Good.
    1/14/2015

    The results of Business Solutions’ latest survey of its managed services readers are in — and the data is compelling.

  10. Avoid The 3 Deadly SLA Pitfalls
    1/14/2015

    Your service level agreement (SLA) holds an important key to managing customers’ expectations and mitigating costly and unexpected surprises.

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