ECM Magazine

  1. MSP Secrets For Overcoming Customer Objections
    10/11/2013

    VARs beginning to offer managed services can hear objections from their break-fix customers about the idea of a monthly bill. At Business Solutions magazine’s Channel Transitions Conference October 7 in Philadelphia, members of the VAR/MSP panels weighed in on how to respond to, “Why do I have to pay more?”

  2. Practical Advice On Providing Managed Services
    10/9/2013

    Business Solutions’ Channel Transitions VAR/MSP Executive Conference featured John Rutkowski, CEO of BOLDER Designs, who filled the morning keynote at the conference on October 7 in Philadelphia with practical takeaways for VARs making the transition — and for MSPs looking for ways to grow their businesses.

  3. Jameson Publishing/Business Solutions Supports Epilepsy Awareness "Pay It Forward" Campaign
    10/9/2013

    During the opening of Business Solutions’ Channel Transitions VAR/MSP Executive Conference on October 7 in Philadelphia, the magazine’s president Jim Roddy explained why VAR/MSP/ISV registrants and conference sponsors received a $5 Starbucks gift card marked “#AJO.”

  4. 8 Tips for Selling Subscription-Based Services
    9/18/2013

    If your business model is or has transitioned to selling any of your solutions via a subscription or “As a service,” we’ve got some great advice for you when it comes to sales. Following are eight tips to consider when selling subscription-based services.

  5. Peer-to-Peer: Partnering Could Save Your Technicians' Time
    9/16/2013

    Business Solutions magazine recently interviewed Tim Brien, director of channel managed print services at OKI Data Americas, who information on how MSPs can handle servicing of multifunction peripherals and printers.

  6. How Selling Managed Print Services Protects Your Business
    9/16/2013

    This MSP’s (managed services provider’s) decision to become MPS-certified paid off when it landed a six-figure project with the Major League Baseball (MLB) Network.

  7. Why Now Is A Good Time To Take A Second Look At Managed Print Services
    7/18/2013

    Not only is selling managed print services (MPS) a good way to earn incremental and recurring revenue, it’s one of the best ways to keep competitors away from your customers.

  8. Who Else Wants To Increase Profitability?
    6/18/2013

    Whew! What a month it’s been. Since I last wrote this column, I’ve done a bit of traveling, written a fair amount, had tons of phone calls, and done a lot of reading. Despite the variety of tasks, there was a common theme that presented itself. One that is directly related to you.

  9. The Road To Survival Is Challenging, But Profitable
    5/20/2013

    I’ve been writing for a while now about taking the important and necessary action of expanding your line card beyond the core technologies you currently sell. Never has there been a time when this was more important. Evaporating margins are one thing, while increased competition is another. In either case, many reading this article need to change their businesses to survive.

  10. How MPS Creates An MFP And Printer Sales Advantage
    11/13/2012

    By showing the value of managed print services (MPS), an imaging and information services provider wins a large MFP install with a similar MPS printer deal to follow.

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