Premium Hospitality Content

  1. PCI QIR Q&A With Visa
    6/23/2016

    Much of the talk around the proverbial POS Industry “water cooler” has been around the now more than six month old announcement about the new Visa requirement for all Level 4 merchants. As a refresher: the card brand is requiring that merchants in this tier must use only PCI QIR professionals for POS application and terminal installation and integration. This requirement will go into effect in January 2017. It marks Visa’s effort, in their words, to establish requirements “for acquirers to ensure their small merchants are taking steps to secure their payment environment.”

  2. Why The ‘Internet Of Things’ Is Driving Infrastructure Spending By Retailers
    6/23/2016

    There is a lot of buzz today about the Internet of Things (IoT)—but is it a small wave to let pass, or is this a “big one” that RSPA members should be ready to ride out?  This technology trend touches many parts of the retail IT market and is expected to be a bigger part of retail IT budgets in 2016 and 2017.  In this article, Todd Cripe of Best of Breed Solutions and Velda Goodin of ScanSource explore what’s driving these expenditures and how RSPA members can benefit from these trends.

  3. RSPA President’s Note - June 2016
    6/23/2016

    How is it June already? Weren’t we just talking about our plans for 2016? Time is marching on, things continue to move quickly, and I’ve begun to cherish the moments of relaxation I have. One such instance was a few nights ago, when I was relaxing and watching HBO’s Real Sports.

  4. RSPA Members Making A Splash
    6/23/2016

    Retailers of all sizes are selling on multiple channels including in-store, online, mobile, and social media. RSPA members have traditionally worked with brick-and-mortar retailers, but, as those businesses have added online and mobile channelsand as online retailers have begun to open brick-and mortar stores the lines have blurred. Many RSPA members’ retail customers are selling online, and retail solutions resellers don’t provide omnichannel solutions, could lose a part, if not all, of that client’s business to someone who does.

  5. Canadian Corner: The RSPA Wave Rolls Into Montreal
    6/23/2016

    On Thursday, April 14, 2016, RSPA returned to Canada for its first Canadian Community networking event in Montreal, Quebec. The event was held to coincide with the dates of SIAL Canada, the country’s largest food service tradeshow and conference. Hosted at the Le Place D’Armes Hotel & Suites, the evening was an opportunity for Canada-based resellers and vendors to connect over food and beverages.

  6. Why EMV Payment Integrations Aren’t Easy
    5/23/2016

    Software developers face many challenges. Staying relevant to customers, finding new ways to deliver value, and remaining competitive takes time and energy. It is no surprise that issues outside of the core features and functions of the software -- such as payment security and EMV — are regarded with such an aversion. Most developers are in business to solve unique needs of a market or business segment; they're not experts in payments. Unfortunately, today the ability to process cards comes at a significant cost and effort.

  7. Understanding How Technology Deployment Impacts The POS System
    5/13/2016

    Despite the Cloud’s obvious advantages, retailers should remember how much technology still needs thoughtful deployment and ongoing support in the store.

  8. Breaking Into New Space, Out Of The Old
    4/19/2016

    Dear IT’ers, Everything I’ve done over the past 40 years with folks like you – business guys – had to do with the huge discomfort that comes from being asked to think differently than my audience is used to think.

  9. 4 Reasons Your IT Sales Team Is Losing Customers
    4/11/2016

    In B2B markets, personal relationships are critical. Companies invest significant time and resources into their sales teams which should use that effort to turn daily users into loyal advocates. After all, sales teams are a driving force when it comes to company growth, retention, and most importantly, keeping clients happy. Yet even the most powerful IT sales functions are often blindsided when a client decides to move on.

  10. 5 Reasons You Can’t Afford Not To Charge More For Your Services
    4/6/2016

    Pricing is a touchy subject for many, including your prospects. People tend to shy away from discussing money for one reason or another. Unfortunately, in business, this is not the right attitude and pricing should be at the forefront of your mind with all of your engagements.