Premium Hospitality Content

  1. Selling SMBs On IP Video
    7/20/2016

    If you thought IP video was too costly and too complex for SMBs, it’s time to take another look. With every new generation, IP video has become more powerful, more affordable and easier to use — making network video solutions a perfect fit even for SMBs with minimal technical know-how and limited budgets.

  2. Channel Partners Chasing Profitability Due To Lack Of Product Support
    7/14/2016

    Cloud sales have skyrocketed in recent years, but if the Software-as-a-Service (SaaS) industry expects to hit Forbes’ projected $67 billion by 2018, someone needs to address a very significant user abandonment problem. By Dave Hauser, General Manager, Cloud and Managed Services, PlumChoice

  3. 10 Ways To Create And Retain Engagement With Process Improvement
    7/13/2016

    Is your business struggling to get staff involved in process improvement initiatives? If so, you can take solace in knowing you’re not alone. By Ivan Seselj, CEO, Promapp

  4. How VARs Can Help Merchants Overcome Tokenization Confusion
    7/12/2016

    Even though tokenization was introduced to the payments industry more than a decade ago and has since become an industry mainstay, there is no agreed-upon protocol about how tokenization should be deployed or even what defines a token. By J.D. Oder II, CTO and SVP R&D, Shift4

  5. Strategies Bosses Use To Avoid Apologizing
    7/6/2016

    Where in the world is the school where managers study apology avoidance. It always surprises me when perpetrator-like managers have already built an impressive array of personal apology avoidance habits and language. They don’t get this from their mothers, I know that. I also know those who ignore their mom’s advice deserve what they get.

  6. PCI QIR Q&A With Visa
    6/23/2016

    Much of the talk around the proverbial POS Industry “water cooler” has been around the now more than six month old announcement about the new Visa requirement for all Level 4 merchants. As a refresher: the card brand is requiring that merchants in this tier must use only PCI QIR professionals for POS application and terminal installation and integration. This requirement will go into effect in January 2017. It marks Visa’s effort, in their words, to establish requirements “for acquirers to ensure their small merchants are taking steps to secure their payment environment.”

  7. Why The ‘Internet Of Things’ Is Driving Infrastructure Spending By Retailers
    6/23/2016

    There is a lot of buzz today about the Internet of Things (IoT)—but is it a small wave to let pass, or is this a “big one” that RSPA members should be ready to ride out?  This technology trend touches many parts of the retail IT market and is expected to be a bigger part of retail IT budgets in 2016 and 2017.  In this article, Todd Cripe of Best of Breed Solutions and Velda Goodin of ScanSource explore what’s driving these expenditures and how RSPA members can benefit from these trends.

  8. RSPA President’s Note - June 2016
    6/23/2016

    How is it June already? Weren’t we just talking about our plans for 2016? Time is marching on, things continue to move quickly, and I’ve begun to cherish the moments of relaxation I have. One such instance was a few nights ago, when I was relaxing and watching HBO’s Real Sports.

  9. RSPA Members Making A Splash
    6/23/2016

    Retailers of all sizes are selling on multiple channels including in-store, online, mobile, and social media. RSPA members have traditionally worked with brick-and-mortar retailers, but, as those businesses have added online and mobile channelsand as online retailers have begun to open brick-and mortar stores the lines have blurred. Many RSPA members’ retail customers are selling online, and retail solutions resellers don’t provide omnichannel solutions, could lose a part, if not all, of that client’s business to someone who does.

  10. Canadian Corner: The RSPA Wave Rolls Into Montreal
    6/23/2016

    On Thursday, April 14, 2016, RSPA returned to Canada for its first Canadian Community networking event in Montreal, Quebec. The event was held to coincide with the dates of SIAL Canada, the country’s largest food service tradeshow and conference. Hosted at the Le Place D’Armes Hotel & Suites, the evening was an opportunity for Canada-based resellers and vendors to connect over food and beverages.