Premium Retail Content

  1. 4 Ways Retail Technology Can Take Your POS Customers Where They Need To Be

    As a point of sale (POS) reseller, you work with clients that have different perspectives when it comes to retail technology. Chances are you could characterize some of them as merchants who recognize technology as a valuable tool that helps them stay competitive and profitable. Others, though, are still hanging on to legacy systems that could be crippling their ability to attain the productivity, efficiency, and level of customer service they need to survive.

  2. Fully Stocked Show Displays Let Lord & Taylor Capture More Sales

    Lord & Taylor faced an all-too-common retail problem: you can’t sell what you don’t show. In the fast-changing, high-turnover arena of fashion, hot items fly off the shelves – and unless the display floor is quickly and properly stocked, the next potential sales opportunity can fly away, too.

  3. Four Trends Shaping The Future Of Retail

    Wireless networks are enhancing the shopper experience.

  4. Why Every VAR Should Attend RetailNOW

    RSPA’s RetailNOW event is often called the “must attend” event for anyone selling POS and, at Epson, we couldn’t agree more. We have attended the show for many years and it has been extremely successful for both us and our partners. I have been in the industry a long time, and this year especially I have seen a lot of new challenges the POS industry has had to face.

  5. Breaking Into New Space, Out Of The Old

    Dear IT’ers, Everything I’ve done over the past 40 years with folks like you – business guys – had to do with the huge discomfort that comes from being asked to think differently than my audience is used to think.

  6. Combating The Human Component Of Data Security Vulnerabilities: Don’t Let Print Be An Afterthought

    In today’s digital world, there are countless ways in which sensitive corporate data can find its way into the wrong hands. But while your customers are focused on protecting information with email encryption and network firewalls, one of their employees could have left a physical document unattended in the printer tray — a major (and completely avoidable) security risk.

  7. 4 Reasons Your IT Sales Team Is Losing Customers

    In B2B markets, personal relationships are critical. Companies invest significant time and resources into their sales teams which should use that effort to turn daily users into loyal advocates. After all, sales teams are a driving force when it comes to company growth, retention, and most importantly, keeping clients happy. Yet even the most powerful IT sales functions are often blindsided when a client decides to move on.

  8. 5 Reasons You Can’t Afford Not To Charge More For Your Services

    Pricing is a touchy subject for many, including your prospects. People tend to shy away from discussing money for one reason or another. Unfortunately, in business, this is not the right attitude and pricing should be at the forefront of your mind with all of your engagements.

  9. How The MSPs Role Changes When Clients Transition To The Cloud

    When companies move to the cloud, do they still need a managed service provider? The short answer is yes. The longer answer explains why MSPs will play a slightly different role in complementing a company's cloud strategy. In fact, 80 percent of businesses incorporating cloud deployment plans state they will still depend on MSPs for a variety of reasons, none of which can be fulfilled solely by transitioning to the cloud.

  10. 4 Reasons Retail VARs Need To Focus On In-Store Mobility

    Renewed focus on IT in brick-and-mortar retail stores was one of the major themes emerging from NRF 2016, the National Retail Federation’s Retail BIG Show. Other trends that continue to create buzz across the industry are mobile POS, omnichannel retailing, and a strong focus on the customer experience as a competitive differentiator.