Premium SMB Content

  1. Mobile Marketing For SMB Retailers
    6/5/2013

    It’s no secret that large, multi-national businesses are driving these numbers today, but as consumers become more comfortable and adept at using their mobile devices to look for deals, they will be open to mobile marketing from the small businesses they frequent right in their own neighborhoods.
     

  2. AVG CloudCare Channel Program Assessment
    5/31/2013

    The notion of delivering security as a service – particularly endpoint antivirus – is hardly a revolutionary idea. Security vendors and solution providers have been delivering managed security services for the better part of a decade and dealing with protective technologies far more sophisticated than antivirus. With the advent of cloud computing, security services are increasingly prolific, leveraging hosted and cloud resources to augment conventional on-premises data and infrastructure protection technologies.

  3. Practical Options For Deploying IT Equipment In Small Server Rooms And Branch Offices
    5/28/2013

    Small server rooms and branch offices are typically unorganized, unsecure, hot, unmonitored, and space constrained. These conditions can lead to system downtime or, at the very least, lead to “close calls” that get management’s attention. Practical experience with these problems reveals a short list of effective methods to improve the availability of IT operations within small server rooms and branch offices. This paper discusses making realistic improvements to power, cooling, racks, physical security, monitoring, and lighting. The focus of this paper is on small server rooms and branch offices with up to 10kW of IT load.

  4. 5 Ways to Convince Retailers To Upgrade Their Analog Cameras To IP
    5/21/2013

    When you compare IP vs. analog, IP video simply offers more. More resolution, functionality, scalability, flexibility – the list goes on. With IP video, retailers and small businesses are not only protecting their property, but also optimizing business efficiencies and reducing costs. Yet many of these additional IP video benefits aren’t discovered until after the system is installed. The best surveillance integrators out there know how to position these benefits as part of the sales cycle to prove that, with IP video, there’s much more value. Here are 5 key benefits to help convince your customers to switch today

  5. Balancing Service Delivery & Delivering Sales
    5/17/2013

    Resellers are constantly trying to find the right balance of driving higher quality delivery of services and increasing sales. It's a slippery slope and it’s hard to justify investing more time in the selling effort perhaps at the expense of customer service. It’s not that Solution Providers don’t value the role of sales in the overall business process, it’s just not the average resellers sweet spot. Rather, resellers are more typically aligned with the product and technology function and see it being way more constructive to invest their time in development and integration – plus, its just more fun. So, in effect, key partners are looking to reduce the amount to time spent selling and need more time in the day for service delivery.

  6. IP Video For Mom & Pop Retailers
    5/14/2013

    IP video used to only make sense for mid- to large-sized surveillance systems [32 cameras or more]. But today smaller systems – and budgets – can reap big benefits with IP video. This is thanks to the continued decreasing cost of IP technology coupled with different storage and migration options of today. Here are a few ways to make the most of the system.

  7. Storage And Virtualization Solution Offers Portland Non-Profit Law Firm Expandable Network Capacity
    5/13/2013

    Metropolitan Public Defender (MPD) is a private, non profit law firm committed to providing high-quality criminal defense for indigent clients. Handling more than 17,000 criminal cases per year, Metropolitan Public Defender is a non-profit law firm that is nationally recognised for its leadership in the public defense community, its training programs, and the guidance, supervision and support of its attorneys. The company was looking to replace its outdated servers to increase speed, disk capacity, and provide reliable network data storage at its main office in Portland, OR.

  8. Advanced MicroSystems Halves On-Site Visits With AVG CloudCare
    5/13/2013

    Like many break-fix resellers, Advanced MicroSystems used to spend a lot of time on site at its clients’ offices troubleshooting individual settings on their workstations. Now, says Landry, “With cloud-based services, we spend far less time troubleshooting tiny little problems and can focus on preventative maintenance and larger projects. We can service our clients much more efficiently – especially with remote deployment of services such as AVG CloudCare.”

  9. Prepare Now For The Hybrid Cloud Upsurge Trend
    5/9/2013

    There are a couple of reasons this uptick in hybrid cloud adoption is so important. First, it speaks to your customers’ security fears when considering public-cloud-only options combined with the fact that private-only cloud options can sometimes be cost prohibitive. And second, deploying a hybrid cloud strategy is more complicated than a public-only or private-only strategy. Where there is more complexity, the channel becomes more relevant.

  10. A Smarter Approach To School IT Management
    5/2/2013

    The Old Adobe Union District in Petaluma, CA is a school district consisting of four elementary schools and around 2,000 students. Between all of the schools, there are over 700 machines. Larry Black, the sole member of the IT support staff, oversees all of the machines. “We just needed a strong antivirus that could help protect machines from inexperienced users.”

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