IP Camera, Rugged Printer, Receipt Printer, BDR, RMM, PSA, and POS Terminal Product Reviews

2-Inch Mobile Receipt Printers 360-Degree IP Cameras All-In-One POS Terminals Backup And Disaster Recovery (BDR)
Professional Services Automation (PSA) Remove Monitoring And Management (RMM) Rugged 4-Inch Mobile Label Printers Backup And Disaster Recovery (BDR) Part 2
Restaurant / Hospitality Tablet POS Comparison Retail Tablet POS Comparison    

 

2-Inch Mobile Receipt Printers

Mobility in the worlds of retail and hospitality is one of the hottest topics. There’s also a lot of hype, confusion, and speculation. In an attempt to provide clarity on just one aspect of a mobile POS solution, we decided to review 2-inch mobile receipt printers. We once again teamed up with Greg Nelson, VP and CTO of GwarePOS (formally Genesis-POS). As our starting point, we utilized our most current Best Channel Vendors survey results, re-sorting the data to determine which manufacturers had the highest product-related scores in the survey. As a result, we had a field of about 10 manufacturers with scores we felt were high enough for consideration.  Read more.
 

Citizen CMP-20 Epson Mobilink P60II Star Micronics SM-S220i Zebra EM220II
Citizen CMP-20 2-Inch Mobile Receipt Printer Epson Mobilink P60II 2-Inch Mobile Receipt Printer Star Micronics SM-S220i 2-Inch Mobile Recepti Printer Zebra Em220II 2-Inch mobile Receipt Printer

 

360-Degree IP Cameras

If you’re a VAR in the retail and restaurant space that passed up on video surveillance because it was too expensive and/or your customers were married to antiquated analog cameras, pay attention. There’s a class of high-definition IP cameras that can provide higher resolution/better picture quality than analog cameras, can be deployed in a way that one camera replaces four to six (or even more) old cameras, and gives merchants access to powerful analytics not only to prevent loss but also to help with marketing. I’m talking about 360-degree hemispheric/fisheye cameras. Read more.
 

ACTi KCM3911 Axis M3007-PV Geovision FE420 Mobotix Q24 Panasonic WV-SW458 Vivotek FE8172
ACTi KCM3911 360-Degree IP Video Camera Axis M3007-PV 360-Degree IP Video Camera Geovision FE420 360-Degree IP Video Camera Mobotix Q24 360-Degree IP Video Camera Panasonic WV-SW458 360-Degree IP Video Camera Vivotek FE8172 360-Degree IP Camera

 

All-In-One POS Terminals

When it comes to retail, restaurant, and grocery IT, no system is as crucial as the point of sale. While margins have eroded over the years, and there’s been outside pressure from tablets and similar mobile technologies, the timetested POS continues to stand as the primary customer payment and interaction device. With that importance in mind, Business Solutions teamed with Greg Nelson, VP and CTO of Genesis POS, to test 10 all-in-one units from a variety of leading manufacturers. The goal: to arm you with the information you need to either confirm your existing product line or shorten your time of evaluating new products. Read more.
 

Aures W-Touch,
Ultra-Slim ePOS
Bematech SB9015D HP RP7 7800 J2 Retail 225 NCR REALPOS50
Aures Technologies POS Terminal Bematech POS Main Image

HP POS Touch Terminal

J2 Retail POS Touchscreen Terminal NCR REALPOS50 Terminal

Panasonic Stingray
Envo (JS-960)
PartnerTech SP-800 PioneerPOS
StealthTouch-M5
Posiflex KS7215 Touch Dynamic Breeze All-In-One
Panasonic Stingray Envo (JS-960) PartnerTech SP-800 POS Terminal PioneerPOS StealthTouch-M5 PSO Terminal Posiflex KS7215 POS Terminal Touch Dynamic Breeze POS Terminal

 

Backup And Disaster Recovery (BDR) Solutions

There are a lot of services an MSP can sell its customers, but almost every MSP includes BDR services as one of its core offerings. For this month’s product review, Business Solutions once again turned to MSP Remote Technology Management (RTM). CEO Eric Brown and Technical Manager Kevin Danis tested seven BDR solutions in their Massachusetts test lab over a two-week period, investing more than 40 hours. True to RTM’s conclusion when it tested RMM (remote monitoring and management) products for our January issue, Brown says, “There is no single solution that meets every MSP’s needs perfectly.” To that end, we share highlights of RTM’s tests. Read more.
 

Asigra BDR Solution Axcient BDR Solution CharTec BDR Solution Datto BDR Solution

Asigra Logo

Axcient Logo

CharTec Logo

Datto Logo


KineticD BDR Solution StorageCraft BDR Solution Unitrends BDR Solution
KineticD Logo StorageCraft Logo

Unitrends Logo


 

Professional Services Automation (PSA) Software

If you’re an IT solutions provider that’s considering selling managed services, it won’t be long before you’re ready to trade in your Excel tracking and ticketing system for something more robust. Many of the PSA offerings on the market today include modules for project management, resource management, CRM (customer relationship management), and knowledge management. Most MSPs will agree that the time and project management savings from a PSA alone are worth several times the cost of the software. Read more.

Autotask ConnectWise Tigerpaw


Autotask Logo

ConnectWise Logo


Tigerpaw

 

Remote Monitoring And Management (RMM) Software

Because of the growing interest in the managed services business model, we kicked off our testing with RMM software. Remote Technology Management (RTM), an MSP based in the Boston area and headed up by CEO Eric Brown, performed the testing over a four-week period. Brown, along with his team of technology consultants, tested seven RMM tools and shared feedback on the highlights and lowlights of each one. Read more.

Continuum GFI MAX Kaseya LabTech



Continuum Logo



GFI MAX Logo


Kaseya Logo


LabTech Logo

Level Platforms N-able Dell packetTrap
Level Platforms Logo N-able Logo PacketTrap Logo

 

Rugged 4-Inch Mobile Label Printers

A common printer in field service applications, the rugged 4-inch mobile label printer was a class of printers we were eager to test for VAR and ISV (independent software vendors) readers. For this review, we partnered with VAR Paragon Print Systems to leverage the company’s years of bar-coding expertise and facilities. To determine which printers to test, we relied on the results from January’s Best Channel Vendor survey. Read more.

Datamax-O’Neil RL4 Toshiba TEC B-EP4 Zebra QLn420

 Datamax-O'Neil RL4

Toshiba TEC B-EP4DL-GH40-QM-R


Zebra QLn420


 

Backup And Disaster Recovery (BDR) Solutions Part 2

When we launched the first BDR product review in the March 2013 issue of Business Solutions magazine, we had no idea that it would become one of the most downloaded articles of the year. This is a testament to the fact that backup and recovery is a core service all customers need, regardless of the size of their business or their vertical market. As a follow-up to the original test (which included Asigra, Axcient, CharTec, Datto, KineticD, StorageCraft, and Unitrends), Eric Brown, CEO of Remote Technologies Management (RTM), recently tested the following three vendors: Acronis, Barracuda, and Continuum. Read more.

Acronis Barracuda Continuum STORServer
Acronis Logo Barracuda Logo Continuum Logo STORServer Logo

 

Restaurant / Hospitality Tablet POS Comparison

The restaurant industry has been quick to show interest in tablet POS solutions and software developers (both preexisting and start-ups) have been quick to react by flooding the market with a variety of tablet POS apps and full-blown software solutions.

With so many options and so much misinformation (often the Web site of one solution will include inaccurate comparison charts of its competition) out there, it’s no wonder resellers and end users are confused. Therefore, we wanted to create a resource to help compare software choices. After reaching out to the various tablet POS software providers for restaurant applications, we came up with the software packages you can see in the chart below (click on any to see their full comparison profile). Read more.

2TouchPOS Benseron Evolution and
Bevo POS
Digital Dining Dinerware POS
2TouchPOS Benerson POS Digital Dining Dinerware POS

E la Carte Presto Entrepreneur by Bepoz Hummingbird Point-Of-Sale Instore
E La Carte Presto Entrepreneur By Bepoz & Corporate By Bepoz Hummingbird Point-of-Sale Instore Tablet POS Overview

Maitre'D POS MICROS Simphony MICROS Systems Restaurant
Enterprise Series (RES)
NCR Aloha Mobile
Maitre'D POS - Tablet POS Overview MICROS Simphony v1.x - Tablet POS Overview MICROS Systems, Inc. Restaurant Enterprise Series (RES) - Tablet POS Overview NCR Aloha Mobile - Tablet POS Overview

NCR Silver pcAmerica Restaurant
Pro Express
POS Lavu POSitouch
NCR Silver pcAmerica Cash Register Express & Restaurant Pro Express - Tablet POS Overview POS Lavu POSitouch Tablet POS Overview

Revel Systems iPad Point of Sale Square Register TouchBistro  
Revel Systems iPad Point Of Sale - Tablet POS Overview Square Register TouchBistro Tablet POS Overview  

 

Retail Tablet POS Comparison

Despite not knowing why they want it, retailers have been quick to show interest in tablet POS solutions. Start-up software developers have been equally as quick to respond by flooding the market with a variety of tablet POS apps. Retail resellers have had a hard time making sense of what’s happening. For years, resellers could confidently sell POS software they were very familiar with. Now, fueled by pressure from customers who want to harness the power of tablets and mobile POS, resellers have had to make sense of all the new options, while begging their existing software providers to come out with a tablet version. Read more.

CAP Retail SellWise Pro Hummingbird Point-Of-Sale MicroBiz Cloud NCR Silver
SellWise Pro from CAP Software - Tablet POS Overview Hummingbird Point-of-Sale MicroBiz Cloud NCR Silver

PAR PixelPoint V12 pcAmerica Cash Register Express Retail Pro Revel Systems iPad Point of Sale
PAR PixelPoint V12 - Tablet POS Overview pcAmerica Cash Register Express & Restaurant Pro Express - Tablet POS Overview Retail Pro & Retail Pro Prism - Tablet POS Overview Revel Systems iPad Point Of Sale - Tablet POS Overview

Square Register Vend POS    
Square Register Vend POS - Tablet POS Overview