Video | December 16, 2013

Money 2020: Solutions Providers Can Design Customer Experience

Source: Mercury Payment Systems

Jameson Publishing and Business Solutions magazine President Jim Roddy interviews to Jennifer Brown, strategic relations and program manager for Infinite Peripherals, in this Executive-To-Executive interview conducted at the Money2020 conference, held Oct. 6-10, 2013 at the Aria in Las Vegas.

In the interview, Brown explains how mobility promotes customer engagement and is a valuable tool in collecting data on shopper demographics. Solutions providers are important to the success of these systems.

“Solutions providers have an opportunity to take our devices and design a whole new customer experience for their users,” Brown says.

Business Solutions and Mercury teamed up to co-produce a series of exclusive channel-focused videos at Money2020.

Visit the links below to see other videos from Money 2020:

Larry Berlin of First Analysis

Tim Wojs of Robert W. Baird & Co.

David Silverglide of Split Bread and Mixt Greens

Sanjay Sakhrani of Keefe, Bruyette and Woods Equity Research

Todd Lasher of ShopKeep

David Gosman of pcAmerica

Joe Finizio of Retail Solutions Providers Association (RSPA)

Randy Clark of Mercury interviews Jim Roddy of Business Solutions magazine