BSM-Field Service BSM-Field Service

Look At TCO When Selecting Devices For Field Service

Total cost of ownership (TCO) can shed some light on the right choice between consumer and rugged tablets for field service.

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FIELD SERVICE MAGAZINE ARTICLES

  • You Probably Aren’t As Unique As You Think
    You Probably Aren’t As Unique As You Think

    What makes you and your company different? Is it your people? Is it how much you care about your customers? Is it all the training you have and industry certifications? Is it the solutions you offer?

  • Jump-Start Your As-a-Service Transition

    As you might know, we’ve dedicated many pages to educating readers on the value of a managed services model. While the benefits can be great, there also can be some significant hurdles to clear before you sail off into the sunset. Many established MSPs have stories about adopting certain aspects of the model, while ignoring other aspects. This can delay or stifle your success on this model and potentially poison people into thinking that the model isn’t all it’s cracked up to be.

  • Life-Changing Content, Just For You

    If you’ve been reading Business Solutions magazine (BSM) for the past couple years, you know that we believe strongly in the power of recurring revenue via the as-a-Service model. Recurring revenue is predictable and stable and can help your business reach new heights. Unfortunately, there are many obstacles you’ll probably have to overcome. We want to help. In fact, it’s our mission.

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PREMIUM FIELD SERVICE CONTENT

  • Top 8 Trends For Field Service In 2015
    Top 8 Trends For Field Service In 2015

    Today’s enterprise world is fast becoming based on a service economy. With ever advancing technologies and more options and resources to choose from, customers no longer want to buy just a product … they want an experience. That means businesses need to provide quality service encounters that make customers feel like they’re valued and in good hands.

  • 6 Rugged Mobile Device Features Field Service Technicians Are Asking For
    6 Rugged Mobile Device Features Field Service Technicians Are Asking For

    Service work out in the field can be rough. Equip technicians with mobile devices tough enough to get the job done without interruption.

  • 3 Key Trends In Mobile Enterprise Technology
    3 Key Trends In Mobile Enterprise Technology

    To remain competitive in the fast-moving mobile enterprise market, VARs, ISVs, distributors and other channel partners who resell and support IT solutions for business need to stay ahead of the curve on how mobile business and applications are evolving.  Following are three emerging trends that will likely affect how mobility-based businesses and government agencies evaluate, purchase, and deploy mobile systems and components.

  • The Many Flavors Of GPS Tracking: Which Is Right For Your Customer?
    The Many Flavors Of GPS Tracking: Which Is Right For Your Customer?

    SaaS-based GPS tracking services offer VARs and MSPs tasty new recurring revenue opportunities, but what is the current state of the art?

  • Top 6 Features Of Tablets For Delivery/Service
    Top 6 Features Of Tablets For Delivery/Service

    According to a report from VDC Research, mobile workers account for nearly one-third of today’s workforce, surpassing over one billion in 2013. For these workers, mobile solutions are vital tools to stay connected to data, to each other, and to customers.

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FEATURED FIELD SERVICE PRODUCTS

  • Glacier Canvas
    Glacier Canvas Glacier Computer offers Canvas to easily create data collection applications for any of Glacier’s rugged mobile computing devices and also for your Android, BlackBerry, Windows Phone or Netbook. With Canvas you can quickly and affordably create mobile forms or select from any of the ready to go apps in our store. Glacier has pre-built mobile forms for almost every vertical application and you can easily add or delete fields to any of our existing apps.
  • Dolphin 99GX Mobile Computer
    Dolphin 99GX Mobile Computer

    Purpose built for transportation and logistics applications, Honeywell’s Dolphin® 99GX mobile computer with an integrated handle provides user- friendly ergonomics, cutting-edge wireless technology, multi-functional data capture and extreme durability for front-line workers operating in a variety of locations ranging from loading docks to front line retail.

  • Dolphin 7800 Mobile Computer
    Dolphin 7800 Mobile Computer

    For demanding mobile workforce applications that require multiple tasks be completed in a limited amount of time, Honeywell’s Dolphin® 7800 rugged enterprise digital assistant (EDA) delivers multi-purpose computing, communication, and data collection at desktop-like speed, empowering workers to get the job done, regardless of location.

  • Trimble Juno T41 Rugged Handheld Computer
    Trimble Juno T41 Rugged Handheld Computer

    The Trimble Juno T41 rugged handheld computer is designed for use with any part of your mobile workforce. It is a powerful, connected, and compact solution with the convenience and ease-of-use of a smartphone while having the durability and long-term support that you cannot find with smartphones.

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FIELD SERVICE MULTIMEDIA

  • The Advantages Of Mobility Podcast

    In this Podcast segment of In The News from Global Talk Radio, James Foxall, President of Tigerpaw Software discusses the advantages of mobility and mobile applications in business today. James provides insight into the value of mobility and mobile software, particularly in the field service industry.

  • CipherLab 9600 Asset Management Video

    Empower service technicians and support staff by giving them instant access to the information they need. With the help of CipherLab 9600 mobile computers, field workers can get directions to the location of an asset.

  • Glacier Showcases Rugged Handhelds At NA 2010
    Glacier Showcases Rugged Handhelds At NA 2010 In this video (shot at the NA 2010 trade show in Cleveland, Ohio), Glacier Computer CEO Ron D'Ambrosio demonstrates the features and benefits of the company's M350 rugged handheld computer designed specifically for the healthcare industry.
  • Honeywell’s Mobile Computing Portfolio: Addressing The Changing Industry Landscape
    Honeywell’s Mobile Computing Portfolio: Addressing The Changing Industry Landscape This video, shot by editor in chief Sarah Howland at Honeywell’s Fort Mill, SC, facility, provides an overview of two very different Honeywell mobile computing devices that address the needs of different types of mobile workers. Mika Majapuro, senior product manager for Honeywell, gives a demo of the rugged Dolphin 99EX mobile computer and the Dolphin 6000 scanphone.
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