More and more retailers are entering the field of home delivery as part of an effort to win and satisfy customers. Consumers increasingly demand omni-channel shopping — and increasingly demand free, on-time delivery. Your merchant clients are challenged to compete.
Experts explain where the IT opportunities in law enforcement lie and how solutions providers can capitalize.
What makes you and your company different? Is it your people? Is it how much you care about your customers? Is it all the training you have and industry certifications? Is it the solutions you offer?
As you might know, we’ve dedicated many pages to educating readers on the value of a managed services model. While the benefits can be great, there also can be some significant hurdles to clear before you sail off into the sunset. Many established MSPs have stories about adopting certain aspects of the model, while ignoring other aspects. This can delay or stifle your success on this model and potentially poison people into thinking that the model isn’t all it’s cracked up to be.
New data capture capabilities can create a complete view of the health and activity status of a field worker and, when coupled with a dispatch function, a chance to improve that field worker’s condition or a situation as a whole and to provide the foundation of a supervisory control and data acquisition (SCADA) system.
One of the ways utilities are increasing their own competitiveness is by enhancing their service offerings (such as recommending smart meters), provide better customer service, become more responsive and, of course, optimize their operations to become more productive. Helping some of these business objectives become a reality are mobile and cloud strategies.
Thanks to advancing technology, machines are increasingly complex, which emphasizes even greater need for a mobile management system and strong customer service.
Running a successful IT practice is hard work, which is made all the more difficult by the fixed-cost workforce model many IT providers rely on to staff their companies. Indeed, headcount (too high or too low) and quality can severely limit an organization’s ability to scale and succeed. However, there is a paradigm-busting transformational movement in how organizations and companies are completing their work.
For businesses deploying workers in the field — regardless of their size — operational process disruptions and disconnects that negatively impact revenue, costs, and customer satisfaction remain key targets for increasing efficiency and productivity through new technologies.
FieldAware, the leader in made-for-mobile, cloud-based field service automation solutions, and Mitel, a global leader in real-time business, cloud and mobile communications, demonstrate new mobile communications to field service organizations.
Tigerpaw Mobile was built as a hybrid application utilizing local application and HTML 5 for the way your technicians use our software in the field. It streamlines each process and provides efficient workflow when your technicians are working remotely.
The MX9CS is an ultra-rugged mobile computer that withstands temperatures down to -22°F (-30°C).
A shift in a cold environment is demanding – make it more productive with a hand-held purpose-built to get more done in the cold.
Everything you need to meet your business needs today, with the adaptability to meet the needs of tomorrow.
In this Podcast segment of In The News from Global Talk Radio, James Foxall, President of Tigerpaw Software discusses the advantages of mobility and mobile applications in business today. James provides insight into the value of mobility and mobile software, particularly in the field service industry.
Empower service technicians and support staff by giving them instant access to the information they need. With the help of CipherLab 9600 mobile computers, field workers can get directions to the location of an asset.