The Supreme Court ruled government use of GPS trackers is a search and therefore requires a warrant, according to its ruling on Torrey Dale Grady v. North Carolina. In a short, but unanimous ruling, the Court clarified how the Fourth Amendment interacts with the expanding technological capabilities of the federal government.
FIELD SERVICE MAGAZINE ARTICLES
You Probably Aren’t As Unique As You Think
What makes you and your company different? Is it your people? Is it how much you care about your customers? Is it all the training you have and industry certifications? Is it the solutions you offer?
Jump-Start Your As-a-Service Transition
As you might know, we’ve dedicated many pages to educating readers on the value of a managed services model. While the benefits can be great, there also can be some significant hurdles to clear before you sail off into the sunset. Many established MSPs have stories about adopting certain aspects of the model, while ignoring other aspects. This can delay or stifle your success on this model and potentially poison people into thinking that the model isn’t all it’s cracked up to be.
Life-Changing Content, Just For You
If you’ve been reading Business Solutions magazine (BSM) for the past couple years, you know that we believe strongly in the power of recurring revenue via the as-a-Service model. Recurring revenue is predictable and stable and can help your business reach new heights. Unfortunately, there are many obstacles you’ll probably have to overcome. We want to help. In fact, it’s our mission.
PREMIUM FIELD SERVICE CONTENT
Top 8 Trends For Field Service In 2015
Today’s enterprise world is fast becoming based on a service economy. With ever advancing technologies and more options and resources to choose from, customers no longer want to buy just a product … they want an experience. That means businesses need to provide quality service encounters that make customers feel like they’re valued and in good hands.
6 Rugged Mobile Device Features Field Service Technicians Are Asking For
Service work out in the field can be rough. Equip technicians with mobile devices tough enough to get the job done without interruption.
3 Key Trends In Mobile Enterprise Technology
To remain competitive in the fast-moving mobile enterprise market, VARs, ISVs, distributors and other channel partners who resell and support IT solutions for business need to stay ahead of the curve on how mobile business and applications are evolving. Following are three emerging trends that will likely affect how mobility-based businesses and government agencies evaluate, purchase, and deploy mobile systems and components.
The Many Flavors Of GPS Tracking: Which Is Right For Your Customer?
SaaS-based GPS tracking services offer VARs and MSPs tasty new recurring revenue opportunities, but what is the current state of the art?
Top 6 Features Of Tablets For Delivery/Service
According to a report from VDC Research, mobile workers account for nearly one-third of today’s workforce, surpassing over one billion in 2013. For these workers, mobile solutions are vital tools to stay connected to data, to each other, and to customers.
FIELD SERVICE HEADLINES
Retriever Communications And LoJack Corporation To Offer New Mobile Field Service Management Platform
Today at the 2015 NAFA Institute & Expo, Retriever Communications, a global provider of mobile workforce automation, announced a collaboration with LoJack Corporation , a provider of vehicle theft recovery and advanced fleet management solutions, to launch a new mobile field service management platform.
FEATURED FIELD SERVICE PRODUCTS
Motorola Workabout Pro 4
Everything you need to meet your business needs today, with the adaptability to meet the needs of tomorrow.
Tecton Mobile Computer
Leading supply chains require mobile computing solutions that meet the needs of the user, the demands of a warehouse environment, and the speed of today’s enterprise.
CP40 Series Industrial Mobile Computers
Built to support your mobile workforce at the warehouse or in the field, the CP40 series mobile computers deliver an optimal combination of anywhere mobility and real-time data communication into a rugged PDA form factor. Handy yet feature-packed, the CP40 series accelerates productivity and boosts efficiency wherever you need it.
Everest S9000 Rugged Computer Terminal The Everest S9000 is designed for customers who require a stainless steel, IP65/NEMA 4 sealed unit to meet the hygienic standards in food processing, healthcare, chemical and pharmaceutical industries.
FIELD SERVICE MULTIMEDIA
The Advantages Of Mobility Podcast
In this Podcast segment of In The News from Global Talk Radio, James Foxall, President of Tigerpaw Software discusses the advantages of mobility and mobile applications in business today. James provides insight into the value of mobility and mobile software, particularly in the field service industry.
CipherLab 9600 Asset Management Video
Empower service technicians and support staff by giving them instant access to the information they need. With the help of CipherLab 9600 mobile computers, field workers can get directions to the location of an asset.
Glacier Showcases Rugged Handhelds At NA 2010 In this video (shot at the NA 2010 trade show in Cleveland, Ohio), Glacier Computer CEO Ron D'Ambrosio demonstrates the features and benefits of the company's M350 rugged handheld computer designed specifically for the healthcare industry.
Honeywell’s Mobile Computing Portfolio: Addressing The Changing Industry Landscape This video, shot by editor in chief Sarah Howland at Honeywell’s Fort Mill, SC, facility, provides an overview of two very different Honeywell mobile computing devices that address the needs of different types of mobile workers. Mika Majapuro, senior product manager for Honeywell, gives a demo of the rugged Dolphin 99EX mobile computer and the Dolphin 6000 scanphone.