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Field Service IT News For VARs — August 19, 2014

The news this week covers Oracle’s purchase of TOA Technologies, Anne Ferro leaving the Federal Motor Carrier Safety Administration, and Nordic releasing a new low-cost RFID tracking system. Other news covers some of the latest uses for GPS technology in our nation’s school systems and the effect of Analytics on field service revenues.

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FIELD SERVICE MAGAZINE ARTICLES

  • You Probably Aren’t As Unique As You Think
    You Probably Aren’t As Unique As You Think

    What makes you and your company different? Is it your people? Is it how much you care about your customers? Is it all the training you have and industry certifications? Is it the solutions you offer?

  • Jump-Start Your As-a-Service Transition

    As you might know, we’ve dedicated many pages to educating readers on the value of a managed services model. While the benefits can be great, there also can be some significant hurdles to clear before you sail off into the sunset. Many established MSPs have stories about adopting certain aspects of the model, while ignoring other aspects. This can delay or stifle your success on this model and potentially poison people into thinking that the model isn’t all it’s cracked up to be.

  • Life-Changing Content, Just For You

    If you’ve been reading Business Solutions magazine (BSM) for the past couple years, you know that we believe strongly in the power of recurring revenue via the as-a-Service model. Recurring revenue is predictable and stable and can help your business reach new heights. Unfortunately, there are many obstacles you’ll probably have to overcome. We want to help. In fact, it’s our mission.

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PREMIUM FIELD SERVICE CONTENT

  • Top 6 Features Of Tablets For Delivery/Service
    Top 6 Features Of Tablets For Delivery/Service

    According to a report from VDC Research, mobile workers account for nearly one-third of today’s workforce, surpassing over one billion in 2013. For these workers, mobile solutions are vital tools to stay connected to data, to each other, and to customers.

  • 6 Factors To Consider Before Refreshing A Direct Store Delivery Deployment
    6 Factors To Consider Before Refreshing A Direct Store Delivery Deployment

    Technology advancements for the Direct Store Delivery (DSD) environment have outpaced both the industry’s need for those advancements and its ability to quickly adopt these new technologies. Today’s DSD environment is well past its fourth generation of technology, and the original return on investment (ROI) for automation occurred in the 1970s. While times have changed, the DSD use case still requires the customer be served in the same manner they were more than 40 years ago — consequently, the ROI for new technology investments may not be obvious. 

  • Opportunity In Disguise: Two Statements That Spell Disaster For Mobility ISVs
    Opportunity In Disguise: Two Statements That Spell Disaster For Mobility ISVs

    Running a mobile supply chain solutions company requires continually watching for changes and opportunities. So far this year, during meetings with customers and prospects, two statements have been etched in my mind.

  • Delivering On Transportation & Logistics Operations Needs. Today And Tomorrow.

    As customers’ demands constantly evolve, transportation and logistics (T&L) operations are being put under growing pressure to offer more efficient delivery services, while not compromising on customer service. Using the findings from a 2013 research survey conducted among transport and logistics managers around the world, this report explores how a combination of mobile technology implementations for mobile workers, and process re-engineering efforts can elevate operations to the next level.

  • Does HTML5 Make Sense For Mobile Enterprise Applications?

    Web applications were originally considered inappropriate for mobile enterprise applications because of their inability to work offline, and the generally superior performance of native apps that were developed for specific operating systems and mobile devices. HTML5 and the rapidly changing enterprise mobile computing ecosystem are changing that. Now that there are HTML5-based field service, ERP and other enterprise software packages on the market, the growth in BYOD and cloud computing environments is leading more ISVs to create HTML5 applications, and the number of mobile devices with HTML5 browser support is projected to nearly double in 2013.

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FEATURED FIELD SERVICE PRODUCTS

  • Dolphin 7800 Mobile Computer
    Dolphin 7800 Mobile Computer

    For demanding mobile workforce applications that require multiple tasks be completed in a limited amount of time, Honeywell’s Dolphin® 7800 rugged enterprise digital assistant (EDA) delivers multi-purpose computing, communication, and data collection at desktop-like speed, empowering workers to get the job done, regardless of location.

  • Honeywell Dolphin 9700 Mobile Computer
    Honeywell Dolphin 9700 Mobile Computer Honeywell’s Dolphin® 9700 rugged digital assistant maximizes worker productivity and reduces operating costs by providing reliable and easyto- use multi-modal communication and data collection.
  • Trimble Juno T41 Rugged Handheld Computer
    Trimble Juno T41 Rugged Handheld Computer

    The Trimble Juno T41 rugged handheld computer is designed for use with any part of your mobile workforce. It is a powerful, connected, and compact solution with the convenience and ease-of-use of a smartphone while having the durability and long-term support that you cannot find with smartphones.

  • Dolphin 99EX Mobile Computer
    Dolphin 99EX Mobile Computer

    Purpose built for transportation and logistics applications, Honeywell’s Dolphin® 99EX mobile computer provides user-friendly ergonomics, cutting-edge wireless technology, multi-functional data capture and extreme durability for front-line workers operating in a variety of locations ranging from loading docks to residential doorsteps.

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FIELD SERVICE MULTIMEDIA

  • The Advantages Of Mobility Podcast

    In this Podcast segment of In The News from Global Talk Radio, James Foxall, President of Tigerpaw Software discusses the advantages of mobility and mobile applications in business today. James provides insight into the value of mobility and mobile software, particularly in the field service industry.

  • CipherLab 9600 Asset Management Video

    Empower service technicians and support staff by giving them instant access to the information they need. With the help of CipherLab 9600 mobile computers, field workers can get directions to the location of an asset.

  • Glacier Showcases Rugged Handhelds At NA 2010
    Glacier Showcases Rugged Handhelds At NA 2010 In this video (shot at the NA 2010 trade show in Cleveland, Ohio), Glacier Computer CEO Ron D'Ambrosio demonstrates the features and benefits of the company's M350 rugged handheld computer designed specifically for the healthcare industry.
  • Honeywell’s Mobile Computing Portfolio: Addressing The Changing Industry Landscape
    Honeywell’s Mobile Computing Portfolio: Addressing The Changing Industry Landscape This video, shot by editor in chief Sarah Howland at Honeywell’s Fort Mill, SC, facility, provides an overview of two very different Honeywell mobile computing devices that address the needs of different types of mobile workers. Mika Majapuro, senior product manager for Honeywell, gives a demo of the rugged Dolphin 99EX mobile computer and the Dolphin 6000 scanphone.
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