BSM-Field Service

Field Service IT News – April 15, 2014

In the news, Zebra Technologies will acquire Motorola Solutions' Enterprise business. Also, articles share insights into benefits of cloud solutions, BYOD security, overlooked benefits of management tracking solutions, and how work-order systems not only improve response times, but also provide data about costs and equipment use. 

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FIELD SERVICE MAGAZINE ARTICLES

  • A Marriage Of Technology & Profitability
    A Marriage Of Technology & Profitability

    Each year, we give you this guide with one purpose in mind: to educate you on the latest trends in the most lucrative verticals out there, while providing a handy partner program reference to some of the leading vendors in the market today. Why this combination?

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PREMIUM FIELD SERVICE CONTENT

  • Opportunity In Disguise: Two Statements That Spell Disaster For Mobility ISVs
    Opportunity In Disguise: Two Statements That Spell Disaster For Mobility ISVs

    Running a mobile supply chain solutions company requires continually watching for changes and opportunities. So far this year, during meetings with customers and prospects, two statements have been etched in my mind.

  • Delivering On Transportation & Logistics Operations Needs. Today And Tomorrow.

    As customers’ demands constantly evolve, transportation and logistics (T&L) operations are being put under growing pressure to offer more efficient delivery services, while not compromising on customer service. Using the findings from a 2013 research survey conducted among transport and logistics managers around the world, this report explores how a combination of mobile technology implementations for mobile workers, and process re-engineering efforts can elevate operations to the next level.

  • Does HTML5 Make Sense For Mobile Enterprise Applications?

    Web applications were originally considered inappropriate for mobile enterprise applications because of their inability to work offline, and the generally superior performance of native apps that were developed for specific operating systems and mobile devices. HTML5 and the rapidly changing enterprise mobile computing ecosystem are changing that. Now that there are HTML5-based field service, ERP and other enterprise software packages on the market, the growth in BYOD and cloud computing environments is leading more ISVs to create HTML5 applications, and the number of mobile devices with HTML5 browser support is projected to nearly double in 2013.

  • Operating System Strategy For Mobile Computers
    Operating System Strategy For Mobile Computers

    This paper will discuss the major operating system environments for mobile computers and Intermec’s strategy to serve customer needs with each. The scope of this discussion is limited to operating systems used on handheld computers and does not address strategy for larger form factor devices such as Vehicle Mount computers. This paper is intended as an introduction and overview to the various technologies discussed; many online resources are available for further technical information.

  • 8 Mobile Computer Must-Haves Your Customers Can’t Do Without

    You knew this day would come. Your customers' need for greater mobility and advanced applications has moved from a nice to have to a critical business requirement. Their legacy systems can’t keep up with rapidly evolving customer, technology and business demands. Inefficiencies are costing them time and money. From the front office to the distribution center and all points in between, mobile technology creates the foundation on which successful, profitable businesses are now built. And the time to invest is now.

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FEATURED FIELD SERVICE PRODUCTS

  • Tigerpaw Mobile
    Tigerpaw Mobile

    Tigerpaw Mobile was built as a hybrid application utilizing local application and HTML 5 for the way your technicians use our software in the field. It streamlines each process and provides efficient workflow when your technicians are working remotely.

  • CP40 Series Industrial Mobile Computers
    CP40 Series Industrial Mobile Computers

    Built to support your mobile workforce at the warehouse or in the field, the CP40 series mobile computers deliver an optimal combination of anywhere mobility and real-time data communication into a rugged PDA form factor. Handy yet feature-packed, the CP40 series accelerates productivity and boosts efficiency wherever you need it.

  • Honeywell Dolphin 99EX
    Honeywell Dolphin 99EX Purpose built for transportation and logistics applications, Honeywell's Dolphin® 99EX mobile computer provides user-friendly ergonomics, cutting-edge wireless technology, multi-functional data capture and extreme durability for front-line workers operating in a variety of locations ranging from loading docks to residential doorsteps.
  • Everest S9000 Rugged Computer Terminal
    Everest S9000 Rugged Computer Terminal The Everest S9000 is designed for customers who require a stainless steel, IP65/NEMA 4 sealed unit to meet the hygienic standards in food processing, healthcare, chemical and pharmaceutical industries.
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FIELD SERVICE MULTIMEDIA

  • The Advantages Of Mobility Podcast

    In this Podcast segment of In The News from Global Talk Radio, James Foxall, President of Tigerpaw Software discusses the advantages of mobility and mobile applications in business today. James provides insight into the value of mobility and mobile software, particularly in the field service industry.

  • CipherLab 9600 Asset Management Video

    Empower service technicians and support staff by giving them instant access to the information they need. With the help of CipherLab 9600 mobile computers, field workers can get directions to the location of an asset.

  • Glacier Showcases Rugged Handhelds At NA 2010
    Glacier Showcases Rugged Handhelds At NA 2010 In this video (shot at the NA 2010 trade show in Cleveland, Ohio), Glacier Computer CEO Ron D'Ambrosio demonstrates the features and benefits of the company's M350 rugged handheld computer designed specifically for the healthcare industry.
  • Honeywell’s Mobile Computing Portfolio: Addressing The Changing Industry Landscape
    Honeywell’s Mobile Computing Portfolio: Addressing The Changing Industry Landscape This video, shot by editor in chief Sarah Howland at Honeywell’s Fort Mill, SC, facility, provides an overview of two very different Honeywell mobile computing devices that address the needs of different types of mobile workers. Mika Majapuro, senior product manager for Honeywell, gives a demo of the rugged Dolphin 99EX mobile computer and the Dolphin 6000 scanphone.
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