Often, small private fleets struggle to remain compliant with industry standards or to keep their vehicles properly maintained.
FIELD SERVICE MAGAZINE ARTICLES
You Probably Aren’t As Unique As You Think
What makes you and your company different? Is it your people? Is it how much you care about your customers? Is it all the training you have and industry certifications? Is it the solutions you offer?
Jump-Start Your As-a-Service Transition
As you might know, we’ve dedicated many pages to educating readers on the value of a managed services model. While the benefits can be great, there also can be some significant hurdles to clear before you sail off into the sunset. Many established MSPs have stories about adopting certain aspects of the model, while ignoring other aspects. This can delay or stifle your success on this model and potentially poison people into thinking that the model isn’t all it’s cracked up to be.
Life-Changing Content, Just For You
If you’ve been reading Business Solutions magazine (BSM) for the past couple years, you know that we believe strongly in the power of recurring revenue via the as-a-Service model. Recurring revenue is predictable and stable and can help your business reach new heights. Unfortunately, there are many obstacles you’ll probably have to overcome. We want to help. In fact, it’s our mission.
PREMIUM FIELD SERVICE CONTENT
6 Rugged Mobile Device Features Field Service Technicians Are Asking For
Service work out in the field can be rough. Equip technicians with mobile devices tough enough to get the job done without interruption.
3 Key Trends In Mobile Enterprise Technology
To remain competitive in the fast-moving mobile enterprise market, VARs, ISVs, distributors and other channel partners who resell and support IT solutions for business need to stay ahead of the curve on how mobile business and applications are evolving. Following are three emerging trends that will likely affect how mobility-based businesses and government agencies evaluate, purchase, and deploy mobile systems and components.
The Many Flavors Of GPS Tracking: Which Is Right For Your Customer?
SaaS-based GPS tracking services offer VARs and MSPs tasty new recurring revenue opportunities, but what is the current state of the art?
Top 6 Features Of Tablets For Delivery/Service
According to a report from VDC Research, mobile workers account for nearly one-third of today’s workforce, surpassing over one billion in 2013. For these workers, mobile solutions are vital tools to stay connected to data, to each other, and to customers.
6 Factors To Consider Before Refreshing A Direct Store Delivery Deployment
Technology advancements for the Direct Store Delivery (DSD) environment have outpaced both the industry’s need for those advancements and its ability to quickly adopt these new technologies. Today’s DSD environment is well past its fourth generation of technology, and the original return on investment (ROI) for automation occurred in the 1970s. While times have changed, the DSD use case still requires the customer be served in the same manner they were more than 40 years ago — consequently, the ROI for new technology investments may not be obvious.
FIELD SERVICE HEADLINES
Motorola Solutions Invests In Scenedoc, Maker Of ‘Public Safety’s Trusted Digital Notebook’
Motorola Solutions, Inc., a leading provider of mission-critical communication solutions and services for public safety and commercial customers, has invested in Toronto-based SceneDoc Inc., a law enforcement and public safety software provider.
FEATURED FIELD SERVICE PRODUCTS
8000 Series Mobile Computers
Hardworking 8000 series mobile computers provide the power of modern data management – easy scanning, accurate data capture and entry – in one efficient, cost-effective solution.
CP30 Series Windows Mobile Computer
Designed for the demanding retail business and built compact with friendly programmable software support, the CipherLab CP30 puts more flexibility and capability in your palm to make the work simpler and faster.
Trimble Juno T41 Rugged Handheld Computer
The Trimble Juno T41 rugged handheld computer is designed for use with any part of your mobile workforce. It is a powerful, connected, and compact solution with the convenience and ease-of-use of a smartphone while having the durability and long-term support that you cannot find with smartphones.
Tigerpaw Mobile was built as a hybrid application utilizing local application and HTML 5 for the way your technicians use our software in the field. It streamlines each process and provides efficient workflow when your technicians are working remotely.
FIELD SERVICE MULTIMEDIA
The Advantages Of Mobility Podcast
In this Podcast segment of In The News from Global Talk Radio, James Foxall, President of Tigerpaw Software discusses the advantages of mobility and mobile applications in business today. James provides insight into the value of mobility and mobile software, particularly in the field service industry.
CipherLab 9600 Asset Management Video
Empower service technicians and support staff by giving them instant access to the information they need. With the help of CipherLab 9600 mobile computers, field workers can get directions to the location of an asset.
Glacier Showcases Rugged Handhelds At NA 2010 In this video (shot at the NA 2010 trade show in Cleveland, Ohio), Glacier Computer CEO Ron D'Ambrosio demonstrates the features and benefits of the company's M350 rugged handheld computer designed specifically for the healthcare industry.
Honeywell’s Mobile Computing Portfolio: Addressing The Changing Industry Landscape This video, shot by editor in chief Sarah Howland at Honeywell’s Fort Mill, SC, facility, provides an overview of two very different Honeywell mobile computing devices that address the needs of different types of mobile workers. Mika Majapuro, senior product manager for Honeywell, gives a demo of the rugged Dolphin 99EX mobile computer and the Dolphin 6000 scanphone.