How can you sell your field services clients on the real value of management software? An infographic from The Service Manager (TSM) provides a quick comparison between manual processes and field service management software that can prove useful in the selling process.
FIELD SERVICE MAGAZINE ARTICLES
You Probably Aren’t As Unique As You Think
What makes you and your company different? Is it your people? Is it how much you care about your customers? Is it all the training you have and industry certifications? Is it the solutions you offer?
Jump-Start Your As-a-Service Transition
As you might know, we’ve dedicated many pages to educating readers on the value of a managed services model. While the benefits can be great, there also can be some significant hurdles to clear before you sail off into the sunset. Many established MSPs have stories about adopting certain aspects of the model, while ignoring other aspects. This can delay or stifle your success on this model and potentially poison people into thinking that the model isn’t all it’s cracked up to be.
Life-Changing Content, Just For You
If you’ve been reading Business Solutions magazine (BSM) for the past couple years, you know that we believe strongly in the power of recurring revenue via the as-a-Service model. Recurring revenue is predictable and stable and can help your business reach new heights. Unfortunately, there are many obstacles you’ll probably have to overcome. We want to help. In fact, it’s our mission.
PREMIUM FIELD SERVICE CONTENT
Shark Tales And Monolithic IT Vendors — But Good News For The IT Channel
Back in my home country of Australia a recent series of shark attacks, far above average, are causing distress among swimmers and attracting a lot of media attention. The reason for the change in shark patterns however is because the fish schools are coming in closer to shore, apparently a result of warming sea currents, bringing the predator sharks with them.
Do Small, Local Companies Need Field Service Software?
It’s almost assumed that large service companies use the latest and greatest technology. They serve thousands of customers across multiple regions and manage a vast army of technicians, equipment, and vehicles, so of course they need the best field service management (FSM) software.
8 Features Of A Best-In-Class Field Service Software Solution
Managing a service department is more than just paper and pens. Field service organizations depend on software that manages all of their needs. In order to help businesses narrow their search, we studied the best software and found the key features that make their service organizations best-in-class.
3 Key Features Of A Best-In-Class Field Service Solution
Whether you need to improve operational efficiency, increase accountability, or cut costs, deploying the right mobile solution is critical to achieving these goals. With so many choices, IT decision makers need to not only identify a solution with exacting standards that is available at an attractive price point, but also select a product with the precise features needed to help field service workers deliver a higher level of efficiency.
How Wearables Are Being Integrated With Field Service Management
The field services industry has undergone massive change as companies move their workforces to mobile software solutions. Now, wearable electronic devices are poised to disrupt the industry yet again.
FIELD SERVICE HEADLINES
Marathon Data Systems Completes Mobile-First Transformation, Acquires Leading GPS Telematics Provider And Reveals Corporate Rebrand
Marathon Data Systems, a leading provider of cloud-based field service management and fleet management solutions, announced recently that it acquired Foxtrax GPS, a cloud-based leader in fleet tracking technology.
FEATURED FIELD SERVICE PRODUCTS
CP40 Series Industrial Mobile Computers
Built to support your mobile workforce at the warehouse or in the field, the CP40 series mobile computers deliver an optimal combination of anywhere mobility and real-time data communication into a rugged PDA form factor. Handy yet feature-packed, the CP40 series accelerates productivity and boosts efficiency wherever you need it.
MX9CS Mobile Computer
The MX9CS is an ultra-rugged mobile computer that withstands temperatures down to -22°F (-30°C).
LXE HX2 Rugged Wearable Computer The HX2, voice ready and designed to be worn on the wrist or waist, frees both hands making it an ideal solution for high-volume scanning and picking environments.
Trimble Juno T41 Rugged Handheld Computer
The Trimble Juno T41 rugged handheld computer is designed for use with any part of your mobile workforce. It is a powerful, connected, and compact solution with the convenience and ease-of-use of a smartphone while having the durability and long-term support that you cannot find with smartphones.
FIELD SERVICE MULTIMEDIA
The Advantages Of Mobility Podcast
In this Podcast segment of In The News from Global Talk Radio, James Foxall, President of Tigerpaw Software discusses the advantages of mobility and mobile applications in business today. James provides insight into the value of mobility and mobile software, particularly in the field service industry.
CipherLab 9600 Asset Management Video
Empower service technicians and support staff by giving them instant access to the information they need. With the help of CipherLab 9600 mobile computers, field workers can get directions to the location of an asset.
Glacier Showcases Rugged Handhelds At NA 2010 In this video (shot at the NA 2010 trade show in Cleveland, Ohio), Glacier Computer CEO Ron D'Ambrosio demonstrates the features and benefits of the company's M350 rugged handheld computer designed specifically for the healthcare industry.
Honeywell’s Mobile Computing Portfolio: Addressing The Changing Industry Landscape This video, shot by editor in chief Sarah Howland at Honeywell’s Fort Mill, SC, facility, provides an overview of two very different Honeywell mobile computing devices that address the needs of different types of mobile workers. Mika Majapuro, senior product manager for Honeywell, gives a demo of the rugged Dolphin 99EX mobile computer and the Dolphin 6000 scanphone.