Wearables are a technology of the future across industries, from healthcare to manufacturing — and for businesses across the spectrum with field services.
FIELD SERVICE MAGAZINE ARTICLES
You Probably Aren’t As Unique As You Think
What makes you and your company different? Is it your people? Is it how much you care about your customers? Is it all the training you have and industry certifications? Is it the solutions you offer?
Jump-Start Your As-a-Service Transition
As you might know, we’ve dedicated many pages to educating readers on the value of a managed services model. While the benefits can be great, there also can be some significant hurdles to clear before you sail off into the sunset. Many established MSPs have stories about adopting certain aspects of the model, while ignoring other aspects. This can delay or stifle your success on this model and potentially poison people into thinking that the model isn’t all it’s cracked up to be.
Life-Changing Content, Just For You
If you’ve been reading Business Solutions magazine (BSM) for the past couple years, you know that we believe strongly in the power of recurring revenue via the as-a-Service model. Recurring revenue is predictable and stable and can help your business reach new heights. Unfortunately, there are many obstacles you’ll probably have to overcome. We want to help. In fact, it’s our mission.
PREMIUM FIELD SERVICE CONTENT
How Wearables Are Being Integrated With Field Service Management
The field services industry has undergone massive change as companies move their workforces to mobile software solutions. Now, wearable electronic devices are poised to disrupt the industry yet again.
9 Ways Mobile Apps Boost Productivity For Your Field Service IT Clients
Service organizations realize benefits of equipping remote workers with mobile apps to improve customer service, while increasing technician utilization and profitability
5 Field Service Trends With The Power To Differentiate Business Operations
Field service operations don’t look like they used to. Advanced technology has driven significant change and operational efficiencies. Field personnel are empowered to bring more value to customer engagements, solve problems, and grow sales.
Top 8 Trends For Field Service In 2015
Today’s enterprise world is fast becoming based on a service economy. With ever advancing technologies and more options and resources to choose from, customers no longer want to buy just a product … they want an experience. That means businesses need to provide quality service encounters that make customers feel like they’re valued and in good hands.
6 Rugged Mobile Device Features Field Service Technicians Are Asking For
Service work out in the field can be rough. Equip technicians with mobile devices tough enough to get the job done without interruption.
FIELD SERVICE HEADLINES
Retriever Communications And LoJack Corporation To Offer New Mobile Field Service Management Platform
Today at the 2015 NAFA Institute & Expo, Retriever Communications, a global provider of mobile workforce automation, announced a collaboration with LoJack Corporation , a provider of vehicle theft recovery and advanced fleet management solutions, to launch a new mobile field service management platform.
FEATURED FIELD SERVICE PRODUCTS
Dolphin 99GX Mobile Computer
Purpose built for transportation and logistics applications, Honeywell’s Dolphin® 99GX mobile computer with an integrated handle provides user- friendly ergonomics, cutting-edge wireless technology, multi-functional data capture and extreme durability for front-line workers operating in a variety of locations ranging from loading docks to front line retail.
Glacier Canvas Glacier Computer offers Canvas to easily create data collection applications for any of Glacier’s rugged mobile computing devices and also for your Android, BlackBerry, Windows Phone or Netbook. With Canvas you can quickly and affordably create mobile forms or select from any of the ready to go apps in our store. Glacier has pre-built mobile forms for almost every vertical application and you can easily add or delete fields to any of our existing apps.
Dolphin 7800 Mobile Computer
For demanding mobile workforce applications that require multiple tasks be completed in a limited amount of time, Honeywell’s Dolphin® 7800 rugged enterprise digital assistant (EDA) delivers multi-purpose computing, communication, and data collection at desktop-like speed, empowering workers to get the job done, regardless of location.
8000 Series Mobile Computers
Hardworking 8000 series mobile computers provide the power of modern data management – easy scanning, accurate data capture and entry – in one efficient, cost-effective solution.
FIELD SERVICE MULTIMEDIA
The Advantages Of Mobility Podcast
In this Podcast segment of In The News from Global Talk Radio, James Foxall, President of Tigerpaw Software discusses the advantages of mobility and mobile applications in business today. James provides insight into the value of mobility and mobile software, particularly in the field service industry.
CipherLab 9600 Asset Management Video
Empower service technicians and support staff by giving them instant access to the information they need. With the help of CipherLab 9600 mobile computers, field workers can get directions to the location of an asset.
Glacier Showcases Rugged Handhelds At NA 2010 In this video (shot at the NA 2010 trade show in Cleveland, Ohio), Glacier Computer CEO Ron D'Ambrosio demonstrates the features and benefits of the company's M350 rugged handheld computer designed specifically for the healthcare industry.
Honeywell’s Mobile Computing Portfolio: Addressing The Changing Industry Landscape This video, shot by editor in chief Sarah Howland at Honeywell’s Fort Mill, SC, facility, provides an overview of two very different Honeywell mobile computing devices that address the needs of different types of mobile workers. Mika Majapuro, senior product manager for Honeywell, gives a demo of the rugged Dolphin 99EX mobile computer and the Dolphin 6000 scanphone.