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Field Service IT News — July 25, 2014

In the news are the next wave of driver scoring technology, GPS technology integrated in to the soles of technicians’ shoes — and the possibility that GPS is gathering TMI.

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FIELD SERVICE MAGAZINE ARTICLES

  • Jump-Start Your As-a-Service Transition
    Jump-Start Your As-a-Service Transition

    As you might know, we’ve dedicated many pages to educating readers on the value of a managed services model. While the benefits can be great, there also can be some significant hurdles to clear before you sail off into the sunset. Many established MSPs have stories about adopting certain aspects of the model, while ignoring other aspects. This can delay or stifle your success on this model and potentially poison people into thinking that the model isn’t all it’s cracked up to be.

  • Life-Changing Content, Just For You

    If you’ve been reading Business Solutions magazine (BSM) for the past couple years, you know that we believe strongly in the power of recurring revenue via the as-a-Service model. Recurring revenue is predictable and stable and can help your business reach new heights. Unfortunately, there are many obstacles you’ll probably have to overcome. We want to help. In fact, it’s our mission.

  • A Marriage Of Technology & Profitability

    Each year, we give you this guide with one purpose in mind: to educate you on the latest trends in the most lucrative verticals out there, while providing a handy partner program reference to some of the leading vendors in the market today. Why this combination?

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PREMIUM FIELD SERVICE CONTENT

  • Top 6 Features Of Tablets For Delivery/Service
    Top 6 Features Of Tablets For Delivery/Service

    According to a report from VDC Research, mobile workers account for nearly one-third of today’s workforce, surpassing over one billion in 2013. For these workers, mobile solutions are vital tools to stay connected to data, to each other, and to customers.

  • 6 Factors To Consider Before Refreshing A Direct Store Delivery Deployment
    6 Factors To Consider Before Refreshing A Direct Store Delivery Deployment

    Technology advancements for the Direct Store Delivery (DSD) environment have outpaced both the industry’s need for those advancements and its ability to quickly adopt these new technologies. Today’s DSD environment is well past its fourth generation of technology, and the original return on investment (ROI) for automation occurred in the 1970s. While times have changed, the DSD use case still requires the customer be served in the same manner they were more than 40 years ago — consequently, the ROI for new technology investments may not be obvious. 

  • Opportunity In Disguise: Two Statements That Spell Disaster For Mobility ISVs
    Opportunity In Disguise: Two Statements That Spell Disaster For Mobility ISVs

    Running a mobile supply chain solutions company requires continually watching for changes and opportunities. So far this year, during meetings with customers and prospects, two statements have been etched in my mind.

  • Delivering On Transportation & Logistics Operations Needs. Today And Tomorrow.

    As customers’ demands constantly evolve, transportation and logistics (T&L) operations are being put under growing pressure to offer more efficient delivery services, while not compromising on customer service. Using the findings from a 2013 research survey conducted among transport and logistics managers around the world, this report explores how a combination of mobile technology implementations for mobile workers, and process re-engineering efforts can elevate operations to the next level.

  • Does HTML5 Make Sense For Mobile Enterprise Applications?

    Web applications were originally considered inappropriate for mobile enterprise applications because of their inability to work offline, and the generally superior performance of native apps that were developed for specific operating systems and mobile devices. HTML5 and the rapidly changing enterprise mobile computing ecosystem are changing that. Now that there are HTML5-based field service, ERP and other enterprise software packages on the market, the growth in BYOD and cloud computing environments is leading more ISVs to create HTML5 applications, and the number of mobile devices with HTML5 browser support is projected to nearly double in 2013.

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FEATURED FIELD SERVICE PRODUCTS

  • CP60 Series Industrial Mobile Computer
    CP60 Series Industrial Mobile Computer

    The rugged CipherLab CP60 series is an industrial mobile computer designed to fully assist your staff in the field with the most cutting edge specifications. Crafted for the harsh environments of transportation & logistics, warehousing, manufacturing and field service, this tough mobile computer will allow your workers to maximize productivity with the most up-to-date technologies.

  • Tecton Mobile Computer
    Tecton Mobile Computer

    Leading supply chains require mobile computing solutions that meet the needs of the user, the demands of a warehouse environment, and the speed of today’s enterprise.

  • Motorola Workabout Pro 4
    Motorola Workabout Pro 4

    Everything you need to meet your business needs today, with the adaptability to meet the needs of tomorrow.

  • 8000 Series Mobile Computers
    8000 Series Mobile Computers

    Hardworking 8000 series mobile computers provide the power of modern data management – easy scanning, accurate data capture and entry – in one efficient, cost-effective solution.

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FIELD SERVICE MULTIMEDIA

  • The Advantages Of Mobility Podcast

    In this Podcast segment of In The News from Global Talk Radio, James Foxall, President of Tigerpaw Software discusses the advantages of mobility and mobile applications in business today. James provides insight into the value of mobility and mobile software, particularly in the field service industry.

  • CipherLab 9600 Asset Management Video

    Empower service technicians and support staff by giving them instant access to the information they need. With the help of CipherLab 9600 mobile computers, field workers can get directions to the location of an asset.

  • Glacier Showcases Rugged Handhelds At NA 2010
    Glacier Showcases Rugged Handhelds At NA 2010 In this video (shot at the NA 2010 trade show in Cleveland, Ohio), Glacier Computer CEO Ron D'Ambrosio demonstrates the features and benefits of the company's M350 rugged handheld computer designed specifically for the healthcare industry.
  • Honeywell’s Mobile Computing Portfolio: Addressing The Changing Industry Landscape
    Honeywell’s Mobile Computing Portfolio: Addressing The Changing Industry Landscape This video, shot by editor in chief Sarah Howland at Honeywell’s Fort Mill, SC, facility, provides an overview of two very different Honeywell mobile computing devices that address the needs of different types of mobile workers. Mika Majapuro, senior product manager for Honeywell, gives a demo of the rugged Dolphin 99EX mobile computer and the Dolphin 6000 scanphone.
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