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FIELD SERVICE MAGAZINE ARTICLES

  • Stand Apart With Custom Software
    Stand Apart With Custom Software

    This integrator developed a simple software app that speeds up data entry, leading to opportunities in law enforcement, healthcare, education, fitness clubs, and more.

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PREMIUM FIELD SERVICE CONTENT

  • Enhancing The Customer Experience: Connected Devices For Field Service Workflows
    Enhancing The Customer Experience: Connected Devices For Field Service Workflows

    WE LIVE AND DO BUSINESS in a highly connected world. That brings clear benefits, such as being able to use real-time data capture and mobile access to applications to create efficiencies, but it also brings potential challenges. The connected customer demands more from retailers, logistics providers and services companies. One bad experience and the customer may leave forever.

  • Human SCADA: The Future Of Enterprise Mobility
    Human SCADA: The Future Of Enterprise Mobility

    New data capture capabilities can create a complete view of the health and activity status of a field worker and, when coupled with a dispatch function, a chance to improve that field worker’s condition or a situation as a whole and to provide the foundation of a supervisory control and data acquisition (SCADA) system.

  • Utilities: Winning With Mobile And Cloud Strategies
    Utilities: Winning With Mobile And Cloud Strategies

    One of the ways utilities are increasing their own competitiveness is by enhancing their service offerings (such as recommending smart meters), provide better customer service, become more responsive and, of course, optimize their operations to become more productive. Helping some of these business objectives become a reality are mobile and cloud strategies.

  • How You Can Help Your Field Services Clients Add A Preventive Maintenance Program
    How You Can Help Your Field Services Clients Add A Preventive Maintenance Program

    Thanks to advancing technology, machines are increasingly complex, which emphasizes even greater need for a mobile management system and strong customer service.

  • Enjoying The Benefits Of A Variable-Cost Workforce
    Enjoying The Benefits Of A Variable-Cost Workforce

    Running a successful IT practice is hard work, which is made all the more difficult by the fixed-cost workforce model many IT providers rely on to staff their companies. Indeed, headcount (too high or too low) and quality can severely limit an organization’s ability to scale and succeed. However, there is a paradigm-busting transformational movement in how organizations and companies are completing their work.

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FEATURED FIELD SERVICE PRODUCTS

  • Dolphin 99EX Mobile Computer
    Dolphin 99EX Mobile Computer

    Purpose built for transportation and logistics applications, Honeywell’s Dolphin® 99EX mobile computer provides user-friendly ergonomics, cutting-edge wireless technology, multi-functional data capture and extreme durability for front-line workers operating in a variety of locations ranging from loading docks to residential doorsteps.

  • Tigerpaw Mobile
    Tigerpaw Mobile

    Tigerpaw Mobile was built as a hybrid application utilizing local application and HTML 5 for the way your technicians use our software in the field. It streamlines each process and provides efficient workflow when your technicians are working remotely.

  • Tecton Mobile Computer
    Tecton Mobile Computer

    Leading supply chains require mobile computing solutions that meet the needs of the user, the demands of a warehouse environment, and the speed of today’s enterprise.

  • Motorola Workabout Pro 4
    Motorola Workabout Pro 4

    Everything you need to meet your business needs today, with the adaptability to meet the needs of tomorrow.

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FIELD SERVICE MULTIMEDIA

  • The Advantages Of Mobility Podcast

    In this Podcast segment of In The News from Global Talk Radio, James Foxall, President of Tigerpaw Software discusses the advantages of mobility and mobile applications in business today. James provides insight into the value of mobility and mobile software, particularly in the field service industry.

  • CipherLab 9600 Asset Management Video

    Empower service technicians and support staff by giving them instant access to the information they need. With the help of CipherLab 9600 mobile computers, field workers can get directions to the location of an asset.

  • Glacier Showcases Rugged Handhelds At NA 2010
    Glacier Showcases Rugged Handhelds At NA 2010 In this video (shot at the NA 2010 trade show in Cleveland, Ohio), Glacier Computer CEO Ron D'Ambrosio demonstrates the features and benefits of the company's M350 rugged handheld computer designed specifically for the healthcare industry.
  • Honeywell’s Mobile Computing Portfolio: Addressing The Changing Industry Landscape
    Honeywell’s Mobile Computing Portfolio: Addressing The Changing Industry Landscape This video, shot by editor in chief Sarah Howland at Honeywell’s Fort Mill, SC, facility, provides an overview of two very different Honeywell mobile computing devices that address the needs of different types of mobile workers. Mika Majapuro, senior product manager for Honeywell, gives a demo of the rugged Dolphin 99EX mobile computer and the Dolphin 6000 scanphone.
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